Software Categories

Your choice of software can make or break your business. The right Software-as-a-Service (SaaS) application can help you streamline operations, reduce expenses, save time and increase productivity; while a wrong product does more harm than good.

At Crozdesk.com, we help you compare and find the right software quickly. We list all products under different categories and subcategories, so you can narrow down your search and quickly spot the most promising software for your business.

We also rate important products on a scale of 1 to 100. The rating is calculated automatically based on reviews, recent mentions, and a range of other information about the product’s popularity or performance that we collect from the web. We call it the CrozScore, which helps you predict the overall quality of a product compared to other products within the same category.

In addition, you’ll find an aggregated rating of each product based on user reviews from Crozdesk users as well as from external review sources. Our experts and SaaS specialists constantly review and update our rating systems and find new ways to help you make an informed decision. Simply browse a product category and see how easily you can find the most suitable solution for your company.

Businesses can save time and money on accounting and finance management by using a suitable product from this category. There are basic products for single entry bookkeeping. Or, you can choose a double entry system that helps maintain sales and purchase ledgers or track financial transactions. More advanced products often feature the ability to perform tax calculations, create and send invoices, generate financial reports, process payroll, and automatically send reminders for payment. You can find more information about the products in this category in our accounting & finance software guide.

Software products in this category help turn raw business data into useful information that often aids in data-driven decision-making. Different types of analytics software are suitable for different needs. For instance, customer analytics software helps identify common concerns about your customer service. Marketing analytics, on the other hand, can help you compare results of your marketing campaigns and find out which marketing technique works best for your business. All of these eventually help you make more informed business decisions. If you are not sure which product to choose or how to choose them, consider reading our analytics & intelligence software guide.

Most businesses today have a mobile workforce, hence the demand for collaboration software that helps remote teams work together more efficiently has never been so strong. Products in this category facilitate real-time communication, document storing and sharing, task management, and workflow management. You’ll also find products especially designed to facilitate project collaboration, knowledge management, ideas management, and instant messaging. All-purpose collaboration tools that offer something of everything are also available. You should choose a product depending on the size of your organization and your collaboration needs. For instance, a large enterprise with hundreds of employees working from multiple locations may need a product that helps find old conversations more easily. You can learn more about this software category from our collaboration software guide.

Products in this category are designed to help facilitate communications between teams, colleagues, clients, and the management. This type of software helps connect multiple computers or mobile devices remotely, allowing the users to exchange messages or files in various formats, including text, audio and video format. Under this category, you’ll find a variety of email software solutions, presentation programs, VoIP solutions, etc. Products suitable for web conferencing, video chatting, and internal communications are also available. Our communications software guide provides more details about the products in this category.

Products in this category help collect and organize customer data and keep them in a single place, so you can have a 360-degree view of your customers – which eventually helps you improve customer satisfaction, build and maintain long-term relationships with customers. Different products focus on various aspects of customer service and CRM, such as, support and helpdesk, feedback management, sales territory management, and sales force automation. More advanced CRM software features the ability to analyze customer data and help you gain insight into customer behaviors. To find out more about this software category, you can visit our customer service & CRM software guide.

With marketers around the world shifting focus to visual content, design and multimedia solutions are now highly in demand. This type of software helps you create, edit and manage images, videos, logos, background pictures and infographics. Under this category, you’ll find a wide variety of products focused on different areas of design and multimedia, such as, graphic design, logo design, video editing, and image editing. If you are planning to buy a product from this category, our design & multimedia software guide will help you make an informed decision.

Most products in this category aim to help organizations in the task of delivering, tracking, reporting or managing online training programs. You’ll also find education & learning software that allows you to plan, develop, assign and assess your own training course. Some products help you to learn coding, while others are designed to help startups provide employee training. You may even get free access to some educational platforms. To learn more about how to compare and choose software from this category, consider reading our education & learning software guide.

This category includes products that help automate an organization’s HR tasks, such as, storing employee data, running payrolls, administering benefit programs, and conducting performance reviews. We have listed the products under different subcategories, so you can quickly focus on products in the right area. However, different solutions under a subcategory may have a different approach to solving the same problem, and the features may vary accordingly. So you should compare and choose wisely. You can read our human resources software guide for more details on each subcategory.

Under this category, you’ll find solutions that cater to the exact needs of your niche industry. For instance, products designed specifically for the healthcare industry often help manage appointment scheduling. Some products even notify you when a patient checks in or checks out. You’ll find industry-specific solutions for a number of sectors, including academia & education, entertainment & media, travel & tourism, and construction. To get an overview of all the subcategories, you can read our industry specific software guide.

Products in this category help businesses handle their IT-related tasks, including website development, application development, hosting, password management, and subscription management. You’ll find solutions that help improve communications, data management, sales and marketing efficiency. Some IT & security software products come with features that help identify, prevent, and protect against malicious attacks or at least limit the extent of damage from any such attacks. A wide range of applications are available, with each of them focusing on a different aspect of IT & Security. You can read our IT & Security software guide to learn more about all the available options.

These products help plan and execute marketing campaigns and automate certain marketing tasks, such as, lead generation, email marketing, social media management, and search engine optimization. The right product enables you to identify and engage potential customers, grow and maintain relationships with them, and review the outcomes of your marketing campaigns. Key features to look for include CRM integration, lead scoring capability, customer segmentation, and the ability to nurture leads or run targeted email campaigns. To learn more about the different types of marketing software, you can read our marketing software guide.

This category houses products that do not fit into any conventional software categories. If you are looking for a unique or uncommon product, you may find it here. Read our miscellaneous software guide for more information about the products in this category.

Operations management software automates certain business functions to help improve the way an organization produces, delivers, and markets its products or services. This means the right operations management software helps you plan and execute your business processes more efficiently. Different products in this category are focused on different areas of operations management, including project management, task management, order management, and event management. You’ll also find software more suitable for certain industries. If you are not sure which product you should choose, consider reading our operations management software guide.

This type of software aims to help individuals work more efficiently. For instance, some solutions may help you set goals, track time taken to complete a job, monitor progress, or find out how you spend time on the computer. You’ll also find software that helps improve productivity. For instance, if you are into writing, you may look for a solution that automatically marks grammatical errors or provides vocabulary suggestions. To know more about the products in this category, you can read our personal software guide.

Products in this category are designed to help organizations meet their sales targets consistently. Sales software often assists in the tasks of developing a sales force, managing sales operations, planning and executing sales strategies. Sales managers use these products to gain insight into key performance indicators and set sales goals accordingly. You’ll find sales software solutions focused on lead generation, lead management, and sales forecasting. You should choose a product depending on the size of your sales team, your company’s sales goals and area of focus. Reading our sales software guide will help you choose the right product for your company.

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