Software Categories

Software Finders

VoIP Software Finder

Popular Categories & Products

view all 174 products

Internal Communications Software

view all 109 products

Email Software

 740 ratings 96/100
 82 ratings 92/100
 219 ratings 92/100
 429 ratings 92/100
 93 ratings 91/100
view all 95 products

Video Conferencing Software

Popularity Stats - What Software Other Businesses Are Using

Still unsure what type of Communications software to consider? See which of the 15 sub-types other businesses use.

Relative Popularity of Communications Software

What is Communications Software?

Communications software primarily focuses on solutions that provide any form of communications between co-workers, production teams and management, colleagues on site or in different locations, etc. One of the main subcategories of formal and informal communication is centered on email software and platforms. This category also houses other types of business and personal communications like telephony and VoIP services as well as video conferencing. Software solutions that provide support to in-house communications can be found in the internal communications subcategory. We also included presentation programs and platforms in this category as they are a form of communication tools that serve the purpose of transferring information. A great deal of correspondence is dependant on mobile devices and these communication solutions are housed under an appropriate subcategory.

Communication is at the core of both business and private life and this category should allow you to quickly discover, compare and review solutions that serve one purpose, or unified communications demands that allow you to combine all sorts of connectivity features.

How to Choose Communications Software

With so many forms of communication required in the day-to-day of a business, one of the key factors in the decision-making process regarding software solutions of this kind is the intended use. Most of the tools used in digital communications are task specific like email or VoIP services. And while many can perform multiple functions, picking a specific subcategory will enable you to connect with people and perform tasks more efficiently and with ease.

Another important factor is the number of people you are trying to connect and communicate with on a daily basis. Managing internal communications and separating business from personal exchange can be a daunting task, especially if you have a lot of correspondence and there is a hierarchy involved. Software solutions can drastically vary depending on the number of people that are included in the conversation.

Integrations are important. When looking for a communications solution, you should think about the possibility of integrating it with other services and tools you are familiar or dependent on. This is especially true if you are planning to pick more than one software from this category. Managing emails and files go hand in hand and the ability to integrate the two could streamline your communication and increase productivity.

Finally, you should take into consideration the versatility of the available tools within a communication platform. Attaching documents, sharing files and information, linking content and outside services are all required as an option when it comes to business correspondence. Prior to picking a platform that will suit your communication needs, you should compare and review which of them offer the best features and an easy setup process.

Subcategories of Communications Software

  • Email: This subcategory houses solutions that provide digital correspondence services. Emails are at the core of both business and personal communication and are responsible for a majority of exchanges. Email solutions can vary through all the consideration factors mentioned and depending on the intended use, the number of people involved and the versatility, you have plenty of options to choose from. Ranging from simple solutions that offer the basic email sending functionality to complex ones that allow you to schedule emails and other tasks, using temporary mail servers and integrated functions like sales and conversion rate tracking.
  • Internal Communication: Solutions in this subcategory are focused on communication within the company or creative teams themselves. Collaboration remains as one of the cornerstones of successful business and the ability to get the right information to the right people on time is paramount. Whether you need to connect with individuals in your organization, conduct group correspondence, or brainstorm ideas and track progress, you will find communication software solutions in this subcategory that will cover your bases, streamline the exchange between your co-workers, and provide insight into the core of the business processes for efficient management.
  • Mobile: This software category offers solutions that are specific to mobile phones. Global internet connectivity is best utilized using communication tools that improve your business and personal life alike. Managing all sorts of exchanges while being outside the office has become pretty much standard these days and there are plenty of solutions that offer communication features like file transfer and sharing, calendar, and scheduling, workforce management, instant messaging and chat, etc.
  • Presentations: Software from this category is used for creating presentations and sharing them with your clients and co-workers. With much of the work being segmented and divided amongst people, presentations are often the best way of communicating data to a wide range of audiences. This subcategory offers solutions that enable you to create visual presentations, create charts and infographics, share diagrams and mind maps that will help your audience understand data better.
  • Telephony: Telephony remains one of the most widespread forms of communications and as such, deserves a segment on its own. Many businesses depend on telephony to perform sales, create leads, conduct marketing and provide customer services. This subcategory houses solutions that will enable you to perform these tasks and conduct communication with clients, customers and co-workers.
  • Unified Communications: This subcategory lists communication software solutions that combine features of of other categories. This segment will allow you to discover and compare software products that will streamline your communication by providing you multiple services through a unified interface. Solutions from this list combine features like VoIP services and telephony with internal communication and IT management.
  • Video Conferencing: Software products in this communications segment offer video calls and conferencing services. These solutions provide two-way audio and video communication regardless the participating parties’ location. Saving time and money by avoiding travel is an important aspect in modern business. Communicating data and performing webinars and eMeetings are just some of the features offered by software solutions in this segment. You can also use these platforms to video chat with friends and family and for other personal needs.
  • VoIP: The Voice over IP subcategory deals with platforms specifically designed to provide calls over the Internet. Communication globalized the way we do business and connect with people. Being able to get in touch with friends and co-workers regardless of their location should be a priority. VoIP solutions found their way into sales management and customer satisfaction segments as they provide an efficient way of calling people without worrying about the location and additional operating costs.

Latest User Reviews in Communications

Lotes Buliboli
22 Jul 2021
"EngageBay Kept my business going..."

The features it has puts it at par with the giants of the CRM like Hubspot, Salesforce, Dynamics 365, and the like. The growth and p...

Microsoft Teams
Vinayak Bhairanatti
31 Jul 2021
" All in one Teams"

Overall I liked and preferred Microsoft Teams over other Team applications. I’m happy that our project to migrate to Office365 and s...

Dennis Nayre
01 Aug 2021
"A platform I can afford as a startup and h..."

I like the fact that it is a complete system I can use to grow my business and it is affordable. Honestly, when we started this I am...

Pauline Jaillot
02 Aug 2021
"communication facilitator"

This tool is practical. It allows the whole team to keep track of each other's work. I like to personalise the questions and change ...

Crozdesk Logo Icon

Why Compare Software on
Pick the most advanced software comparison platform around... is the most advanced business software discovery platform out there. Since 2014, we help buyers find and compare between 1000s of software products across 280+ different categories.

Whether you are looking for Communications or any other type of software, Crozdesk has you covered. Our analyst-grade reports, curated software stacks, expert reviews, user recommendations and other resources help millions of businesses around the world boost their productivity through software.

We believe information should be free and it should not take forever to pick the right solution. So, let's get you setup with some software...

Crozdesk now runs AI and machine learning ranking algorithms powering entirely unbiased software recommendations.

Organizations that use Crozdesk to compare software
Back to top