Report Library

How can we rescue the user from the Digital Transformation tornado whitepaper

In the How can we rescue the user from the Digital Transformation tornado report by Newired, we take a look at what exactly digital transformers are, how to monetize them and optimize the process of doing so, as well as consequences to be aware of.

FREE DOWNLOAD

HR Workplace Checklist for Safe Business Reopening During COVID-19

In the HR Workplace Checklist for Safe Business Reopening During COVID-19 guide from Zenefits, we take a look into new office policies, culture habits, and rules to best keep your customers and employees safe amid COVID-19. Furthermore, the guide covers the...

FREE DOWNLOAD

Study: Using Big Data in Professional Services Automation

In this paper, BigTime discusses their research showing the effect that timesheet quality has on billing realization at professional service firms.

FREE DOWNLOAD

Guide to Choosing the Right eLearning Courses for Your L&D Program

In the OpenSesame Choosing the Right eLearning Courses for Your L&D Program guide, we will be taking a look at how to go about selecting an eLearning course that will drive learner engagement and attendance. This will help you to save time so you can pr...

FREE DOWNLOAD

The Renaissance of Qualitative Research

The Renaissance of Qualitative Research report by Fuel Cycle takes a look into what you can accomplish through qualitative market research, caveats to be aware of, as well as how market research initiatives are changing over time.

FREE DOWNLOAD

11 Essential Customer Care Statistics

Customer care software helps users to keep track of customer requests, automate certain customer support tasks, generate reports, route the right request to the right person, collate customer information in one place, and prioritize customer requests. In...

FREE DOWNLOAD

Digitalization in the public sector

In the Digitalization in the public sector report by Newired, we take a look at why digital transformation can be difficult within the public sector, why it is so important, and how to go about doing right.

FREE DOWNLOAD

How to Win Millennials

CRM

In the How to Win Millennials report by BNTouch, we take a look into how businesses can increase online presence, communicate better, and leverage technology in new ways.

FREE DOWNLOAD

Supercharge Your Sales with Telemarketing Software Whitepaper

In the Supercharge Your Sales with Telemarketing Software report by Adversus we take a look at the attributes you should look for in telemarketing software, including how to best reach the right people at the right time as well as the importance of customiz...

FREE DOWNLOAD

7 Step Guide to Effective Business Transformation

Business process management software aids users with the design, visualization, automation, and implementation of business processes. These solutions commonly help to analyze bottlenecks, redundancies, and other problems within a company’s existing proce...

FREE DOWNLOAD

Welcome to BNTouch: The Mortgage Growth Platform

CRM

FREE DOWNLOAD

Game Changing Trends in Market Research

In the Game Changing Trends in Market Research report by Fuel Cycle, we will take a look into five innovative practices that are predicted to change and drive market research going into the future.

FREE DOWNLOAD

Top 10 Benefits of SRM as a Cloud Service

In the Top 10 Benefits of SRM as a Cloud Service report from Texada SRM, we take a look at what SaaS is, how it can work for your business, as well as covering the key benefits of implementing a new SRM SaaS solution.

FREE DOWNLOAD

Digital Adoption Platform/Solution (DAP/DAS) Checklist

In the What should you consider choosing a Digital Adoption Platform/Solution (DAP/DAS) whitepaper from Newired, we take a look into the process of buying a new DAP/DAS and what you should ask your potential future vendors.

FREE DOWNLOAD

Project Management for Creative Agencies

Software has become an integral factor to success in the management of projects. Solutions in this vertical are capable of streamlining operations in agencies to help users achieve their project goals more efficiently. Regular features of project manage...

FREE DOWNLOAD

Creatio CRM Buyer's Guide 2020

CRM

In the Creatio CRM Buyer's Guide 2020 we will take a look at how to craft a winning CRM strategy and define your requirements, as well as outline the best CRM vendors and how to go about researching online for a new solution to make a successful purchasing ...

FREE DOWNLOAD

OneView Product Info Sheet

The OneView Product Info Sheet showcasese the features and functionality of the Donoma OneView Communication Analytics Platform.

FREE DOWNLOAD

Communication Analytics Buyers Guide 2019

This subcategory lists communication analytics software solutions that combine features of other categories. This segment will allow you to discover and compare software products that will streamline your communication by providing you multiple services thr...

FREE DOWNLOAD

When I Work: Employee Scheduling and Time Tracking Reinvented

In the When I Work: Employee Scheduling and Time Tracking Reinvented report, we will take a look at how When I Work helps companies to reinvent their employee scheduling and time tracking to help them run smarter.

FREE DOWNLOAD

Meeting HR6201 Mandates Guide

In the "Meeting HR6201 Mandates Guide", we're going to look at how businesses can remain compliant and how to ensure your employees are covered during these uncertain times.

FREE DOWNLOAD

Whitepaper on "Why Your Event Directors Are Key to Sales Growth"

Event management software solutions are adapted to handle conferences, conventions, and a range of other venue-specific types of events—from corporate product launches to fully-fledged faires and multinational industry exhibitions. Common features includ...

FREE DOWNLOAD

5 Compelling Reasons to Digitise Your QSHE Processes

EHS

In the 5 Compelling Reasons to Digitise Your QSHE Processes report from Capptions, we will be taking a look at how you can digitise your QSHE processes as well as how to choose the right EHS software.

FREE DOWNLOAD

5 CFO Tips for Better Board Reporting Whitepaper

In the 5 CFO Tips for Better Board Reporting whitepaper from Workday, we take a step by step look into the path you can take to facilitate better board reports within your business.

FREE DOWNLOAD

12 Digital Customer Care Best Practices

Customer care software helps users to keep track of customer requests, automate certain customer support tasks, generate reports, route the right request to the right person, collate customer information in one place, and prioritize customer requests. In...

FREE DOWNLOAD

Workforce Scheduling for Field Service Companies

Workforce scheduling software solutions are rapidly cementing themselves as one of the most crucial tools across the entire field service industry. The rising demand is a direct result from the growth in popularity of cloud-based automation software solutio...

FREE DOWNLOAD

Briefing Center 101: Delivering High-Quality Attendee Experience at Your EBC

Customer experience refers to a customer’s perception of a brand based on their previous interactions with the business. Customer experience software solutions are fairly diversified. Common features include live chat, social media support, self-service,...

FREE DOWNLOAD

The Break/Fix to Managed Services Transition Kit

In The Break-Fix to Managed Services Transition Kit Final report by NinjaRMM, we will be taking a look at everything you need to know to convert clients and build a more efficient and profitable business. This includes insights into why you should opt for m...

FREE DOWNLOAD

Smartbound: Achieve your Telemarketing, Sales, and Fundraising Goals Whitepaper

In the Smartbound: Achieve your telemarketing, sales, and fundraising goals report from Adversus, we take a look into how to identify and target your ideal customer profile, navigate the challenges of running a modern call center, as well as the valuable to...

FREE DOWNLOAD

Subscription Management Software Buyer Guide 2020

This type of software helps businesses plan and manage subscriptions and collect recurring payments from customers. These products are often used to bill customers automatically, to send and manage invoices and to store customer information and payment data...

FREE DOWNLOAD

Business Automation in Minutes

In the Business Automation in Minutes report by Creatio, we take a look at how users can benefit from an intelligent low-code platform for custom application development and business process management.

FREE DOWNLOAD

2019 MSP Cybersecurity Checklist

In the 2019 MSP Cybersecurity Checklist report by NinjaRMM, we take a look at how to help prevent cyberattacks from targeting your MSPs including methods like restricting network access as well as how to protect your users and endpoints.

FREE DOWNLOAD

7 Biggest Pitfalls When Deciding To Build Or To Buy EHS Software

EHS

In The 7 Biggest Pitfalls When Deciding To Build Or To Buy EHS Software guide from Capptions, we will be taking a look at the various deployment options you have when looking to implement a new EHS software.

FREE DOWNLOAD

Application Performance Monitoring (APM) Software Buyer Guide 2020

This group of software monitors software applications to see whether they are performing as expected. The right application performance monitoring software helps improve end-user experience, reduce user complaints, maintain business continuity, increase pro...

FREE DOWNLOAD

Using Cloud Native Technology to Democratize Process Mining

Some dummy landing page content

FREE DOWNLOAD

"Why Your Events Fail to Drive Business" Whitepaper

Event management software solutions are adapted to handle conferences, conventions, and a range of other venue-specific types of events—from corporate product launches to fully-fledged faires and multinational industry exhibitions. Common features includ...

FREE DOWNLOAD

The State of Flexible Work Arrangements Whitepaper

In this report titled "The State of Flexible Work Arrangements", we're going to look at how flexible working has affected businesses and how to make the necessary changes to your remote working arrangements to succeed in these uncertain times.

FREE DOWNLOAD

Rental Management Software to Supercharge Productivity

In the Rental Management Software to Supercharge Productivity report from Texada SRM, we will take a step-by-step look at how you can streamline your rental management processes.

FREE DOWNLOAD

Make Your Reports Easier to Understand with Narratives Using AI

In the Make Your Reports Easier to Understand with Narratives Using AI report from Phrazor, we will take a look at the benefits of automating the reporting process, the various use cases for doing so, as well as what customization options are available with...

FREE DOWNLOAD

Financial Planning Solutions: A Buyer's Guide Whitepaper

In the Financial Planning Solutions: A Buyer's Guide whitepaper from Workday, we take a look into how you can decide your financial planning solution goals, important industry trends to consider, as well as the key qualities to weigh up and what to identify...

FREE DOWNLOAD

Making the Transition from On-Premise to the Cloud

In the Making the Transition from On-Premise to the Cloud report from Texada SRM, we will take a look at a case study covering the situation, challenges presented, as well as possible solutions that Trowelex Rental & Sales went through when transitionin...

FREE DOWNLOAD

Strengthen your online customer service strategy with chat

Customer chat solutions help users to enhance their customer service strategy by enabling real-time communication and support through the company website. Users benefit from streamlined support processes that save time and money, whereas customers benefit f...

FREE DOWNLOAD

Compassionate Guide to Employee Offboarding Whitepaper

In The Compassionate Guide to Employee Offboarding Whitepaper by Zenefits, we take a look into some basics you need to know, laws and regulations pertaining to employee terminations, guidelines for firing and layoffs as well as insights from leaders that ha...

FREE DOWNLOAD

Coronavirus Checklist for Newly Remote Teams Whitepaper

In The Coronavirus Checklist for Newly Remote Teams Whitepaper by Zenefits, we will take a look into how small and midsize businesses can effectively deal with new work-from-home policies due to the ongoing coronavirus outbreak.

FREE DOWNLOAD

Employee Communication in Uncertain Times - Remote Work in Healthcare Case Studies

This collection of case studies shows how When I Work helped healthcare providers make remote working a success. Take a look 3 cases (senior living, medevac transport service, dental practice) where When I Work helped their clients better manage schedules, ...

FREE DOWNLOAD

Agency Project Management Guide

Project management software is fast becoming an integral factor to success in the management of agencies. Solutions such as Workamajig Platinum are capable of streamlining agency operations to help users achieve their project goals more efficiently. Regu...

FREE DOWNLOAD

Talkdesk: Enterprise Cloud Contact Center for the Digital World

Enterprise cloud contact center management software can be used to streamline the process of running a contact center for businesses. Solutions such as Talkdesk generally offer the ability to automate important tasks, such as, recording phone calls, trackin...

FREE DOWNLOAD

Digital Signage Software Buyer Guide 2019

Digital signage software solutions are essential for success in the advertising space of businesses with local branches like restaurants, car dealerships, event and enternainment spaces or retail and consumer service focussed businesses. Digital signage sof...

FREE DOWNLOAD

Clarizen Product Info Sheet

Clarizen Project Management Product Information Sheet with insight into features, functionality and capabilities - Manage work, automate workflows and collaborate like never before.

FREE DOWNLOAD

PSA 101: Introduction to Professional Services Automation Guide

Professional services automation (PSA) software is often used in highly regulated industries and legal environments to streamline the operations of auditors, contract reviewers, attorneys/solicitors, and testers. As such, these solutions enable users to gen...

FREE DOWNLOAD

Board Management Software Buyer's Guide by OnBoard

In the Board Management Software Buyer's Guide by OnBoard, we will take a look at how to select a board management solution, the various features and capabilities that are available, how to drive user adoption and experience, as well as exploring the variou...

FREE DOWNLOAD

Definitive Guide for Next Generation eSign Solutions

FREE DOWNLOAD

SEO Landing Page Optimization

Search engine marketing (SEM) software solutions, the parent to search engine optimization (SEO) software solutions, help businesses to increase their visibility on search engine results pages, including through paid advertising. Implementing SEM software c...

FREE DOWNLOAD

Remote Working: A guide to navigating the new world of work Whitepaper

In the Remote Working: A guide to navigating the new world of work whitepaper from CakeHR by Sage, we take a look into the place remote working now has in society as well as the variety of new challenges businesses face in managing remote workers.

FREE DOWNLOAD

OpenSesame Success Story: Siemens

The OpenSesame Success Story: Siemens report explores how Siemans Corporation brought new energy to its eLearning program with OpenSesame, including what challenges needed to be overcome.

FREE DOWNLOAD

Customer Experience Software Buyer Guide 2020

Customer experience, or customer experience management (CXM), is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for i...

FREE DOWNLOAD

8 Key Digital Capabilities that Streamline Customer Journeys

FREE DOWNLOAD

Professional Services Automation (PSA) Software Buyer Guide 2020

Professional services automation (PSA) software is generally used to help companies in professional service industries manage client projects and resources. These solutions provide an effective way for users such as auditors, contract reviewers, account man...

FREE DOWNLOAD

Sales Management Software Buyer Guide 2020

Software designed for sales management helps sales managers and their teams work through the sales process from beginning to end. The features of sales management software typically focus on areas, such as, developing and managing a sales force, defining a ...

FREE DOWNLOAD

Web Analytics Software Buyer Guide 2020

Web analytics software can be used to streamline and enhance the process of performing website analysis. These solutions are primarily used by analysts, marketers, or developers to generate reports on user experience based on how these users interacted with...

FREE DOWNLOAD

A guide for businesses: Creating amazing work-life experiences that work anywhere Report

In the A guide for businesses: Creating amazing work-life experiences that work anywhere Report from CakeHR by Sage, we take a look into why now is the ideal time to implement a cloud HR solution. This includes how to connect your workforce, ensure safe sto...

FREE DOWNLOAD

Unified Communications Software Buyer Guide 2020

This subcategory lists communication software solutions that combine features of of other categories. This segment will allow you to discover and compare software products that will streamline your communication by providing you multiple services through a ...

FREE DOWNLOAD

Social Media Software Buyer Guide 2020

Software for social media marketing is used to outreach, interact and schedule communicate with a wide range of audiences such as clients, consumers, stakeholders and the general public. It can be used for the acquisition of new customers and helps understa...

FREE DOWNLOAD

Contract & eSigning Software Buyer Guide 2020

These products allow you to sign contracts electronically. Organizations can use this software to sign, send and manage documents on any device from anywhere in the world. This saves time on contract management and helps close deals faster. Some important c...

FREE DOWNLOAD

Event Management Software Buyer Guide 2020

The design, planning and coordination of complex events requires a broad range of functionality that normal project management software does not support. Event management software delivers features adapted to the event industry and enables event managers to...

FREE DOWNLOAD

Customer Engagement Software Buyer Guide 2020

To build a strong relationship with customers, businesses need to engage them on multiple communication channels and keep the conversation going. Customer engagement software makes the job easy for SMEs by providing them tools for social media monitoring, e...

FREE DOWNLOAD

Business Process Management (BPM) Software Buyer Guide 2020

Closely linked to workflow design and management, business process management software helps users with the design, visualization, automation and implementation of business processes. Applications help analyse bottlenecks, redundancies and other problems wi...

FREE DOWNLOAD

Marketing Analytics Software Buyer Guide 2020

This group of software helps determine which marketing channels and campaigns deliver the most value and highest marketing ROI, ensuring resources are allocated correctly and the best channels are identified. Marketing analytics software tends to include fe...

FREE DOWNLOAD

Multi-channel eCommerce Software Buyer Guide 2019

FREE DOWNLOAD

A Complete Guide for 2020: How to Create a Project Budget

In the A Complete Guide for 2020: How to Create a Project Budget report from Forecast, we take a look at what project budgeting is and why it's important, approaches to estimating and creating a project budget, as well as best budgeting practices to help ke...

FREE DOWNLOAD

Recruiting & Applications Software Buyer Guide 2020

These products aim to provide an end-to-end solution to recruitment management, right from inviting, screening and assessing applications to interviewing and hiring new employees. Most of the products in the recruiting & applications category typically ...

FREE DOWNLOAD

Workforce Management Software Buyer Guide 2020

Products in this category help organizations maintain a productive workforce by assigning the right task to the right employee at the right time. You can use these products to handle overstaffing and understaffing issues, keep track of attendance and work h...

FREE DOWNLOAD

Travel & Tourism Software Buyer Guide 2020

Solutions from this category provide support to travel agencies through all stages of tourism management, from planning to booking to execution. Most programs also help deal with post-travel segments like reviews and recommendations. The complexity of these...

FREE DOWNLOAD

Governance, Risk & Compliance (GRC) Software Buyer Guide 2020

Governance, Risk and Compliance (GRC) software is used for audit management, evidence management, automated reporting, exporting and archiving of compliance and risk related data. This type of software increases efficiency in dealing with regulatory require...

FREE DOWNLOAD

Property Management Software Buyer Guide 2020

Property management software solutions help landlords and real estate professionals to streamline the management of their finances, lease agreements, tenants, rent collection, and maintenance requirements. Commonly featuring an online portal, both the landl...

FREE DOWNLOAD

Business Management Software Buyer Guide 2020

The organization and optimization of on-going, everyday tasks and normal business procedures requires lots of resources and manpower. Business management software aims to provide support to business process managers and roles responsible for business operat...

FREE DOWNLOAD

Task Management Software Buyer Guide 2020

A core component of project management with plenty of software options available is task management. Task management software often features the ability to assign work / tasks to users or whole teams, create subtasks and gives teams the ability to share the...

FREE DOWNLOAD

Email Marketing Software Buyer Guide 2020

The right software setup can greatly increase the efficiency and impact associated with email marketing activities. Most solutions in this space focus on the automation and compiling / sending of merge field emails or managing email newsletter campaigns. Th...

FREE DOWNLOAD

SEO & SEM Software Buyer Guide 2020

Search engine marketing software helps businesses improve their visibility on search engine results pages, usually via paid advertising. SEM tends to be focused on two key areas - Search Engine Optimization (SEO) and Pay Per Click (PPC) optimization. In ord...

FREE DOWNLOAD

Point of Sale (POS) Software Buyer Guide 2020

Point of Sale (POS) software typically allows merchants to process customer payments at retail locations. However, this group of software does more than just handling retail transactions. Other key functionalities of POS software include inventory control, ...

FREE DOWNLOAD

Advertising & Affiliate Software Buyer Guide 2020

These types of products provide a comprehensive management tool to monitor and optimize advertising and/or affiliate networks. Since affiliate marketing generally overlaps with other forms of marketing, they often integrate or work on top of channels such a...

FREE DOWNLOAD

Legal Software Buyer Guide 2020

Software designed for legal firms and other forms of legal businesses usually include many different features to assist you in running a successful legal business. Some of the functions include billing, invoicing, time tracking, alternative fee arrangements...

FREE DOWNLOAD

Reservations & Online Bookings Software Buyer Guide 2020

With customers across industries adopting online payments, most businesses today need to catch up with the trend, if only to stay competitive. Reservations & online bookings software usually allows a business to create booking pages, accept online payme...

FREE DOWNLOAD

Resource Planning (ERP) Software Buyer Guide 2020

Complex projects and high-volume manufacturing requires sophisticated solutions that bring visibility and reliability to a process. Resource planning enables users to plan out detailed workflows with part requirements, resource demands, estimated and report...

FREE DOWNLOAD

Instant Messaging & Chat Software Buyer Guide 2020

This software offers tools for teams to chat in real time, in private or open channels, and communicate more effectively. Instant messaging apps are designed for teams to work together, by allowing them to switch between different chat rooms. These tools al...

FREE DOWNLOAD

Proposal Management Software Buyer Guide 2020

These products help create, store and manage proposals quickly and in an organized way. Businesses that need to draft and design proposals on an ongoing basis can save time and effort by using proposal management software. Most products come with a drag-and...

FREE DOWNLOAD

Order Management Software Buyer Guide 2020

Order management software is designed to support stock management efforts. Often used in e-commerce, mobile shopping and multi vendor environments, order management is closely related to inventory management, as both fields tend to overlap. However, order m...

FREE DOWNLOAD

Advanced Natural Language Generation for Wealth Management Companies

In the Advanced Natural Language Generation for Wealth Management Companies report by Phrazor, we will be taking a look at how Natural Language Generation is the new wave in AI, practical use cases of how NLG is used in wealth management, recommendations to...

FREE DOWNLOAD

Field Service Management (FSM) Software Buyer Guide 2020

Supporting sales agents, field workers and fleet managers, field service management software is all about optimizing routing and effective fleet use. With features such as automatic territory management, map visualization, calendar management and appointmen...

FREE DOWNLOAD

The Performance Marketer's Guide to Navigating Native

Content marketing software solutions are extremely essential for success in the advertising space. Products often provide for the sourcing, designing, distributing and monitoring of content and regularly reinforce collaboration between the various members o...

FREE DOWNLOAD

Easy Website Builders Software Buyer Guide 2020

These products help create and launch a website easily and quickly. They offer an ideal solution for business owners or professionals who want to get started quickly, with no knowledge of coding required. Key software features of easy website builders inclu...

FREE DOWNLOAD

Healthcare Software Buyer Guide 2020

Healthcare software solutions offer a wide range of services that assist in and support the management of hospitals and healthcare practices. Products such as these allow businesses to keep track of appointments, medical records and help improve overall eff...

FREE DOWNLOAD

Domains and Hosting Software Buyer Guide 2020

Web hosting is a solution that provides space for a website on the internet, while domain names refer to a website’s internet addresses. Choosing the right hosting solution is critical to a site’s success. The right hosting solution helps load a website fas...

FREE DOWNLOAD

Network Management Software Buyer Guide 2020

With increasing network complexity, most organizations today are shifting from manual to automated network management. Software products for network management help save time and money on network monitoring, performance management, fault analysis, and servi...

FREE DOWNLOAD

Document Generation Software Buyer Guide 2020

Document generation software enables users to generate, edit, publish, and share text-based documents such as forms, reports, proposals, legal documents like contracts, and much more. These solutions cover a wide variety of file formats and function by cons...

FREE DOWNLOAD

Purchasing & Expenses Software Buyer Guide 2020

Purchasing & expenses is a vital part of the day-to-day operations of a business. Businesses have to purchase inventory and supplies to be able to deliver their products and services to clients. Purchases lead to bills that the business has to settle. S...

FREE DOWNLOAD

Applicant Tracking (ATS) Software Buyer Guide 2020

Applicant tracking software aims to make the recruitment process less hassling for employers. You can use ATS software to post new jobs online, screen applicants on the basis of educational qualification, skill levels, years of experience and other keywords...

FREE DOWNLOAD

Procurement Software Buyer Guide 2020

Procurement processes are highly regulated and automated. Procurement software assists users in navigating this terrain with highly specific functions like workflow generators, bidding assistants, ad-hoc value analysis or RFI, RFQ and RFP automation. Procur...

FREE DOWNLOAD

Network & Security Automation Trends 2018

Nearly every organization has automation as a top priority in 2018. The drivers behind the people, process, and technology changes are to reduce cost and increase efficiencies, with a small percentage embarking on automation IT projects to support new busin...

FREE DOWNLOAD

Project Collaboration Software Buyer Guide 2020

This type of software allows for project management and team collaboration for small teams as well as large enterprises. Teams can manage projects, share documents, and assign tasks in an efficient manner. They can easily organize documents, work with clien...

FREE DOWNLOAD

CMS Software Buyer Guide 2020

CMS

CMS software makes creating and managing digital content easier for businesses. You can use products in this category for both enterprise content management and web content management. These products also make site maintenance easier. Anyone from your team ...

FREE DOWNLOAD

Making The Seamless Transition To A Cloud Phone System

Many businesses are increasingly transitioning to cloud phone systems. This operational change is primarily driven by the need to easily communicate with colleagues and clients globally. However, to avoid interrupting your business’ processes and service...

FREE DOWNLOAD

Time Management Software Buyer Guide 2020

Focusing on the time aspect of task and project management, time management applications provide users with the ability to schedule appointments or meetings and increase productivity. Time management software often aims to reduce procrastination, increase p...

FREE DOWNLOAD

7 Business Benefits of Moving from an On-Premise PBX To a Cloud Phone System

Cloud-based phone systems have become increasingly popular for businesses seeking to communicate with people in a productive and cost-efficient manner. This is particularly the case for globalized businesses that need to contact clients and colleagues regar...

FREE DOWNLOAD

Cloud Communications And Collaboration For Dummies

As businesses have become increasingly globalized, the need to communicate with people via the internet has become vital for business agility and success. As such, being able to get in touch quickly with colleagues or clients regardless of their location is...

FREE DOWNLOAD

5 Mistakes To Avoid When Selecting a Business Phone System

The need to communicate with people via the internet has become vital for business productivity and success, especially for businesses that have become increasingly globalized. As a result, the ability to easily and quickly contact both colleagues and clien...

FREE DOWNLOAD

Contract Management Software Buyer Guide 2020

Products in this category are designed to help an organization manage its contracts or legal agreements with other companies or vendors. Typically, contract management software is used for storing contract documents, tracking changes made to existing contra...

FREE DOWNLOAD

The Stay Creative Series: Time-Tracking

Time-tracking software solutions provide users with control over both task and project management, usually offering the ability to schedule appointments or meetings and increase productivity. This is achieved through features such as reminders and alarms, d...

FREE DOWNLOAD

Zeitfresser und Frustschaffer im Recruiting

[GER] This whitepaper by Prescreen, an ATS solution for the DACH area, focusses on time wasters within the recruiting process and gives for efficient process design. 7 major time wasters within the recruiting process are identified, explanined and a number ...

FREE DOWNLOAD

eCommerce Solutions Software Buyer Guide 2020

Different types of eCommerce solutions are suitable for different types of businesses. Some common types include enterprise, hosted and open source solutions. Key features of eCommerce software usually focus on product catalogs, ordering systems, payment op...

FREE DOWNLOAD

Project Management for Creative Agencies

Software has become an integral factor to success in the management of projects. Solutions in this vertical are capable of streamlining operations in agencies to help users achieve their project goals more efficiently. Regular features of project manage...

FREE DOWNLOAD

Attendance Tracking & Time Clock Software Buyer Guide 2020

Tracking workplace attendance is a crucial part of human resource management. Cloud based attendance tracking systems make the job easy for organizations by helping them automate attendance tracking, shift management and employee scheduling. On the other ha...

FREE DOWNLOAD

Therapeutic Innovation & Regulatory Science

Clinical trial software solutions are geared towards assisting and streamlining the management of clinical research processes. The core functionality of these solutions is the ability to keep track of the planning, reporting, and storing of contact data ...

FREE DOWNLOAD

The Compliance Love Report

Real estate software helps users to easily manage all the aspects of the real estate industry, from construction to sales and from advertising to budgeting. As such, these solutions help automate a majority of the tasks performed by individuals and organiza...

FREE DOWNLOAD

Tame The Competition Report

Real estate software helps users to easily manage all the aspects of the real estate industry, from construction to sales and from advertising to budgeting. As such, these solutions help automate a majority of the tasks performed by individuals and organiza...

FREE DOWNLOAD

Project Management Software Buyer Guide 2020

Software can be a key success factor in the management of projects. Specialized apps can help organize and streamline operations that help professionals achieve project goals quicker and more efficiently. Project management software typically focuses on wor...

FREE DOWNLOAD

Fillling Your "Time is Money" Piggybank Report

Real estate software helps users to easily manage all the aspects of the real estate industry, from construction to sales and from advertising to budgeting. As such, these solutions help automate a majority of the tasks performed by individuals and organiza...

FREE DOWNLOAD

5 Subtle Signs Your Project May Be Headed For Disaster

Project management software can be a key success factor in the management of projects. As such, these solutions are used to help streamline workflow scheduling, deliverables tracking, events management, resource planning, task and time tracking, and process...

FREE DOWNLOAD

Best Practices for Identifying IT Project Risks

Project management software can be a key success factor in the management of projects. As such, these solutions are used to help streamline workflow scheduling, deliverables tracking, events management, resource planning, task and time tracking, and process...

FREE DOWNLOAD

Enterprise Project Management Software Buyer Guide 2019

FREE DOWNLOAD

Feedback Management Software Buyer Guide 2020

Software products in this category help measure client satisfaction, recognize what’s stopping a customer from buying, and identify scopes for improvement. The software does this by running online surveys, asking the right question to customers at the right...

FREE DOWNLOAD

Buyer's Guide to Project Management Software

Project management software can be a key success factor in the management of projects. As such, these solutions are used to help streamline workflow scheduling, deliverables tracking, events management, resource planning, task and time tracking, and process...

FREE DOWNLOAD

Backup Software Buyer Guide 2020

Products in this category help create a duplicate copy of data and securely store it either on the cloud or in an external device. In the event of an unexpected data loss or if data gets corrupted, infected or accidentally deleted, the software helps recove...

FREE DOWNLOAD

Business Intelligence (BI) Software Buyer Guide 2020

Every business gathers some raw data. Business intelligence (BI) is the process of converting that data into information the business can use for decisions making purposes. BI solutions provide you insights into business performance, commonly focused on mea...

FREE DOWNLOAD

Choosing the Right Digital Customer Care Channels

Customer care software helps users to keep track of customer requests, automate certain customer support tasks, generate reports, route the right request to the right person, collate customer information in one place, and prioritize customer requests. In...

FREE DOWNLOAD

Marketing Automation Software Buyer Guide 2020

Software solutions in this group help users build and scale automated marketing campaigns to engage with customers in a personalized and tailored manner across various different channels. Some common software features include ad targeting, automatically gen...

FREE DOWNLOAD

How to Exceed Customers' Expectations in 2019?

Customer care software helps users to keep track of customer requests, automate certain customer support tasks, generate reports, route the right request to the right person, collate customer information in one place, and prioritize customer requests. In...

FREE DOWNLOAD

Internet-Connected Storage: The New Cybersecurity Blind Storage

Cybersecurity software helps businesses prevent any unauthorized access to their systems. Furthermore, these solutions provide protection against data corruption and help organizations protect their critical assets, including intellectual property and custo...

FREE DOWNLOAD

eCommerce Guide To Selling Across Multiple Channels

eCommerce software enables users to create and manage product catalogs and ordering systems, as well as providing features covering customer management. As such, these solutions have become essential to selling products or services online. In the free eC...

FREE DOWNLOAD

Employee Scheduling is More Important to Revenue Than You Think

Mobile workforce management software solutions help enterprises to intelligently schedule, dispatch, and track resources in the field. As such, they facilitate quicker and simpler scheduling processes, reduced field costs, enhanced productivity, and overall...

FREE DOWNLOAD

Survey & Polling Software Buyer Guide 2020

Software in this category creates and runs surveys and often also analyzes the survey results. Businesses can leverage this software to recognize customer pain points, identify strengths and weaknesses, and common patterns. Some advanced software features o...

FREE DOWNLOAD

Payments & Invoicing Software Buyer Guide 2020

Payments & invoicing is the lifeblood of a business when it comes to accounting and finance. Without effective payments and invoicing management, a business will not be able to track its income and expenses. At the same time, they will lose track of the...

FREE DOWNLOAD

What to Do When Everyone (Or No One) Is Right for the Job

Mobile workforce management software solutions help enterprises to intelligently schedule, dispatch, and track resources in the field. As such, they facilitate quicker and simpler scheduling processes, reduced field costs, enhanced productivity, and overall...

FREE DOWNLOAD

Interoperability and the Modern Healthcare Tech Stack

Mobile workforce management software solutions help enterprises to intelligently schedule, dispatch, and track resources in the field. As such, they facilitate quicker and simpler scheduling processes, reduced field costs, enhanced productivity, and overall...

FREE DOWNLOAD

The Rise of Home Services in Every Industry

Mobile workforce management software solutions help enterprises to intelligently schedule, dispatch, and track resources in the field. As such, they facilitate quicker and simpler scheduling processes, reduced field costs, enhanced productivity, and overall...

FREE DOWNLOAD

Purchasing FP&A Software for dummies

Financial planning and analysis (FP&A) software can be a crucial part of efficiently running a business. As such, these solutions enable businesses to automate and organize their budgeting process through features like a centralized database, sophistica...

FREE DOWNLOAD

Understanding the Hidden Costs of ITSM

IT service management solutions are centered around the planning and delivery of IT services to end users within a business. There are many different solutions available to meet a variety of user needs, including release management, incident management, kno...

FREE DOWNLOAD

IT Service Management (ITSM) Software Buyer Guide 2020

Broadly, IT service management refers to the way in which IT services are planned and delivered to end users within an organization. This software category covers a wide range of products, with different products focusing on different aspects of ITSM, such ...

FREE DOWNLOAD

Support & Helpdesk Software Buyer Guide 2020

No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...

FREE DOWNLOAD

HR Scheduling Software Buyer Guide 2020

This group of software assists in the task of creating and managing complex employee schedules. That way, HR scheduling software helps save time and money on scheduling, reduce paperwork and manual errors, increase productivity and handle last-minute absent...

FREE DOWNLOAD

Data Mining Software Buyer Guide 2020

Data mining is the process of using historical or large amounts of data to generate new information and insights. Data mining solutions allow you to use diverse datasets gathered from different sources to extract new learnings and make smarter decisions.

FREE DOWNLOAD

Customer Service Software Buyer Guide 2020

Not all companies require a complete overhaul of their customer service. Simple changes like sending automated acknowledgement emails or creating a knowledge base for self service can go a long way to wow the customers. You need to compare and choose the ri...

FREE DOWNLOAD

Customer Chat Software Buyer Guide 2020

Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting ...

FREE DOWNLOAD

Lead Management Software Buyer Guide 2020

Lead management software not only helps businesses generate and nurture leads, but manage the leads through the entire sales funnel until purchase. You can use this software to collect, update and segment lead data, view a lead’s position in the sales funne...

FREE DOWNLOAD

Construction Software Buyer Guide 2020

This software category covers solutions that focus on project management, workflow tracking, asset management and other functions related to construction projects. Good structure and organization are key factors for any construction company and relying on t...

FREE DOWNLOAD

Performance & Appraisal Software Buyer Guide 2020

Software in this category monitors and analyzes performance of an organization’s employees on an ongoing basis, with a goal to help improve employee efficiency and workplace productivity. Conducting performance reviews helps HR managers identify and reward ...

FREE DOWNLOAD

Lead Generation Software Buyer Guide 2020

Products in this category help automate the task of capturing, organizing and distributing lead data among the members of a sales team. These products usually come with a CRM database that stores lead data in an organized way, making it easier for sales man...

FREE DOWNLOAD

360 Degree Feedback Software Buyer Guide 2020

Software products for 360 Degree Feedback Management help organizations to collect, manage and organize feedback data from employees. 360 Degree Feedback Software focuses on the aspect of each individual and their effectiveness as an employee, coworker or s...

FREE DOWNLOAD

Accounting Software Buyer Guide 2020

Accounting is among the most crucial tasks a business has to perform. Accounting requirements vary from basic, such as crediting and debiting accounts, to advanced, such as generating income statements and balance sheets. Accounting software solutions autom...

FREE DOWNLOAD

Restaurant Management Software Buyer Guide 2020

Restaurant management software solutions cover the whole service industry and provide tools for the promotion and management of restaurants and other venues. These programs are commonly used for booking reservations, promoting restaurants, employee scheduli...

FREE DOWNLOAD

Compensation Management Software Buyer Guide 2020

In order to improve employee retention and comply with worker’s compensation rules, most employers offer different types of employee compensation and benefit plans, including boni, life insurance, health insurance, pension, paid vacations and other compleme...

FREE DOWNLOAD

Hotel Management Software Buyer Guide 2020

Hotel management software solutions help users to manage all of the aspects of running a hotel, as well as other types of accommodation. They especially help to streamline reservation booking, employee scheduling, maintenance management, accounting, and oth...

FREE DOWNLOAD

Learning Management System (LMS) Software Buyer Guide 2020

This increasingly popular educational software subcategory covers solutions used for delivery, tracking, reporting, documenting and administering training programs and educational courses. LMS solutions are used by instructors from various educational segme...

FREE DOWNLOAD

Data Visualization Software Buyer Guide 2020

Data visualization software can be used to generate easily understandable visual representations of data based on key business metrics. These solutions enable users to create dashboards from their data in a simple manner by providing features such as drag-a...

FREE DOWNLOAD

Document Management Software Buyer Guide 2020

This type of software helps organizations manage, store, and archive electronic documents and images. In many cases, they can also be used to save various versions of a document. Document management software is essential when several team members are workin...

FREE DOWNLOAD

Webinar Software Buyer Guide 2020

This software helps hold webinars, through both video and voice calling, with team members. Some of the more advanced webinar software applications help manage webinar branding, as well as allow for customized invitations, registrations, and agenda planning...

FREE DOWNLOAD

Training and Onboarding Software Buyer Guide 2020

Corporate training plays a major role in helping employees adapt to today’s fast-moving business environment. Employee training software helps provide training online and makes training management easier and more cost effective for organizations. These prod...

FREE DOWNLOAD

Content Marketing Software Buyer Guide 2020

Content Marketing is a very essential part in the advertising space. It involves the creation and distribution of content, with an aim of attracting customers and driving search traffic to target websites. Common types of web content include infographics, a...

FREE DOWNLOAD

Fitness & Health Software Buyer Guide 2020

This type of software deals with various aspects of fitness and well-being. Products in this category cover areas like nutrition and dieting, exercise and fitness, as well as basic healthcare applications commonly used for physical and wellness treatments. ...

FREE DOWNLOAD

Calendar & Scheduling Software Buyer Guide 2020

These applications help businesses schedule meetings, phone calls, appointments, and webinars quickly with the help of integration's with online calendars. With the help of this software type, you can easily check the availability of your coworkers, pick a ...

FREE DOWNLOAD

Retail Software Buyer Guide 2020

Software solutions in this category help eCommerce and local retail shops manage their business operations. These products help automate certain tasks in inventory and financial management, orders and sales management, payment and invoicing, etc. In additio...

FREE DOWNLOAD

Human Resources (HR) Software Buyer Guide 2020

Human resources software combines a multitude of HR functions into a single application. These functions may include applicant tracking, attendance tracking, payroll management, leave management and benefits management. Basic-level HR software helps automat...

FREE DOWNLOAD

Supply Chain Management Software Buyer Guide 2020

To assist procurement managers with the complex task of planning and scheduling, supply chain management (SCM) software is build around the optimization of in- and outbound goods. Core functionality offered by common SCM applications are inventory or catalo...

FREE DOWNLOAD

Cloud Storage Software Buyer Guide 2020

This type of software helps users save data in the cloud, where it is accessible from various networks and at any point of time. Apart from file storage, such software also offers additional services such as synchronization, content management and file shar...

FREE DOWNLOAD

CRM Software Buyer Guide 2020

CRM

This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...

FREE DOWNLOAD

IT Management Software Buyer Guide 2020

Products in this software category help an organization manage its IT resources, including workstations, servers and applications. These products often include remote device management functionality, which means you can monitor and resolve any issues remote...

FREE DOWNLOAD

Video Conferencing Software Buyer Guide 2020

Software products in this communications segment offer video calls and conferencing services. These solutions provide two-way audio and video communication regardless the participating parties’ location. Saving time and money by avoiding travel is an import...

FREE DOWNLOAD

Appointment Systems Software Buyer Guide 2020

Appointment systems software takes the stress out of appointment scheduling, making it easier for agencies, professionals and SMEs to book, cancel, re-schedule, and remember important meetings and appointments. Advanced features include letting users view a...

FREE DOWNLOAD

Product Management Software Buyer Guide 2020

Used by product managers, product management software equips users to define and communicate their product strategy in order to maximize revenue and build a better product. Through methods of organization, product management software allows users to capture...

FREE DOWNLOAD

PR & Outreach Software Buyer Guide 2020

Outreach software helps businesses communicate with customers, bloggers, journalists and other stakeholders surrounding the business. It also helps with online reputation management (ORM), generating leads and prospecting. Key features include influencer re...

FREE DOWNLOAD

Contact Center Management Software Buyer Guide 2020

Products in this category help a business run its contact center more smoothly, thanks to their ability to automate important tasks, such as, recording phone calls, tracking customer interactions, organizing emails, and leaving voicemails. You can use conta...

FREE DOWNLOAD

Telephony Software Buyer Guide 2020

Telephony remains one of the most widespread forms of communications and as such, deserves a segment on its own. Many businesses depend on telephony to perform sales, create leads, conduct marketing and provide customer services. This subcategory houses sol...

FREE DOWNLOAD

Reporting Dashboard Software Buyer Guide 2020

Reporting dashboards consolidate and organize data generated from different analytics solutions in one centralized system. You can view key information about your business performance on a clutter-free and customizable dashboard, allowing you to keep the mo...

FREE DOWNLOAD

Payroll Management Software Buyer Guide 2020

Products in this category helps simplify the process of paying an organization’s employees for the work they have completed. Typically, payroll management software assists in the task of tracking work hours, calculating salary, allowances and withholdings, ...

FREE DOWNLOAD

Real Estate Software Buyer Guide 2020

Products in this category focus on all the aspects of the real estate industry, from construction to sales and from advertising to budgeting. These solutions help automate a majority of the tasks performed by individuals and organizations. For example, the ...

FREE DOWNLOAD

Inventory Management Software Buyer Guide 2020

Often used in industrial, manufacturing and whole/resale organizations, inventory management software enables users to manage stock. Inventory management applications help warehouse managers streamline automated purchasing, stock level reporting and order m...

FREE DOWNLOAD

VoIP Software Buyer Guide 2020

The Voice over IP (VoIP) subcategory deals with platforms specifically designed to provide calls over the Internet. Communication globalized the way we do business and connect with people. Being able to get in touch with friends and co-workers regardless of...

FREE DOWNLOAD

Big Data Software Buyer Guide 2020

Big data is continuously gaining importance in the business world. Businesses today, regardless of their scale and industry, collect large volumes of data about key processes and stakeholders with the view to generating actionable insights. Big data solutio...

FREE DOWNLOAD

Analytics Software Buyer Guide 2020

Businesses today gather large volumes of data, ranging from customer information to something as basic as the client location. The process of converting the data into actionable information is called analytics. Analytics software analyzes each bit of data y...

FREE DOWNLOAD

Identity & Access Management Software Buyer Guide 2020

With organizations increasingly adopting mobile applications and cloud services, the need for user identity and access management has never been more urgent. Software products for managing user identity cater to this need by allowing the right individual ac...

FREE DOWNLOAD
Back to top