THE ULTIMATE Software Buyer Guide 2018

The Ultimate Data Mining Software Buyer Guide 2018

Category: Data Mining

Data mining is the process of using historical or large amounts of data to generate new information and insights. Data mining solutions allow you to use diverse datasets gathered from different sources to extract new learnings and make smarter decisions.

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Support & Helpdesk Software Buyer Guide 2018

Category: Support & Helpdesk

No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Legal Software Buyer Guide 2018

Category: Legal

Software designed for legal firms and other forms of legal businesses usually include many different features to assist you in running a successful legal business. Some of the functions include billing, invoicing, time tracking, alternative fee arrangements...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Business Process Management (BPM) Software Buyer Guide 2018

Closely linked to workflow design and management, business process management software helps users with the design, visualization, automation and implementation of business processes. Applications help analyse bottlenecks, redundancies and other problems wi...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Supply Chain Management Software Buyer Guide 2018

To assist procurement managers with the complex task of planning and scheduling, supply chain management (SCM) software is build around the optimization of in- and outbound goods. Core functionality offered by common SCM applications are inventory or catalo...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Business Management Software Buyer Guide 2018

The organization and optimization of on-going, everyday tasks and normal business procedures requires lots of resources and manpower. Business management software aims to provide support to business process managers and roles responsible for business operat...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Network Management Software Buyer Guide 2018

Category: Network Management

With increasing network complexity, most organizations today are shifting from manual to automated network management. Software products for network management help save time and money on network monitoring, performance management, fault analysis, and servi...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate VoIP Software Buyer Guide 2018

Category: VoIP

The Voice over IP subcategory deals with platforms specifically designed to provide calls over the Internet. Communication globalized the way we do business and connect with people. Being able to get in touch with friends and co-workers regardless of their ...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Business Intelligence (BI) Software Buyer Guide 2018

Every business gathers some raw data. Business intelligence (BI) is the process of converting that data into information the business can use for decisions making purposes. BI solutions provide you insights into business performance, commonly focused on mea...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Webinar Software Buyer Guide 2018

Category: Webinar

This software helps hold webinars, through both video and voice calling, with team members. Some of the more advanced webinar software applications help manage webinar branding, as well as allow for customized invitations, registrations, and agenda planning...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Lead Generation Software Buyer Guide 2018

Category: Lead Generation

Products in this category help automate the task of capturing, organizing and distributing lead data among the members of a sales team. These products usually come with a CRM database that stores lead data in an organized way, making it easier for sales man...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate CMS Software Buyer Guide 2018

Category: CMS

CMS software makes creating and managing digital content easier for businesses. You can use products in this category for both enterprise content management and web content management. These products also make site maintenance easier. Anyone from your team ...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Lead Management Software Buyer Guide 2018

Category: Lead Management

Lead management software not only helps businesses generate and nurture leads, but manage the leads through the entire sales funnel until purchase. You can use this software to collect, update and segment lead data, view a lead’s position in the sales funne...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Construction Software Buyer Guide 2018

Category: Construction

This software category covers solutions that focus on project management, workflow tracking, asset management and other functions related to construction projects. Good structure and organization are key factors for any construction company and relying on t...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Customer Engagement Software Buyer Guide 2018

To build a strong relationship with customers, businesses need to engage them on multiple communication channels and keep the conversation going. Customer engagement software makes the job easy for SMEs by providing them tools for social media monitoring, e...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Attendance Tracking & Time Clock Software Buyer Guide 2018

Tracking workplace attendance is a crucial part of human resource management. Cloud based attendance tracking systems make the job easy for organizations by helping them automate attendance tracking, shift management and employee scheduling. On the other ha...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Customer Experience Software Buyer Guide 2018

Customer experience is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for improving customer experience work in many ...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Marketing Analytics Software Buyer Guide 2018

This group of software helps determine which marketing channels and campaigns deliver the most value and highest marketing ROI, ensuring resources are allocated correctly and the best channels are identified. Marketing analytics software tends to include fe...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Compensation Management Software Buyer Guide 2018

In order to improve employee retention and comply with worker’s compensation rules, most employers offer different types of employee compensation and benefit plans, including boni, life insurance, health insurance, pension, paid vacations and other compleme...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Video Conferencing Software Buyer Guide 2018

Category: Video Conferencing

Software products in this communications segment offer video calls and conferencing services. These solutions provide two-way audio and video communication regardless the participating parties’ location. Saving time and money by avoiding travel is an import...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Reporting Dashboard Software Buyer Guide 2018

Reporting dashboards consolidate and organize data generated from different analytics solutions in one centralized system. You can view key information about your business performance on a clutter-free and customizable dashboard, allowing you to keep the mo...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Restaurant Management Software Buyer Guide 2018

Restaurant management software solutions cover the whole service industry and provide tools for the promotion and management of restaurants and other venues. These programs are commonly used for booking reservations, promoting restaurants, employee scheduli...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Payments & Invoicing Software Buyer Guide 2018

Payments & invoicing is the lifeblood of a business when it comes to accounting and finance. Without effective payments and invoicing management, a business will not be able to track its income and expenses. At the same time, they will lose track of the...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Purchasing & Expenses Software Buyer Guide 2018

Purchasing & expenses is a vital part of the day-to-day operations of a business. Businesses have to purchase inventory and supplies to be able to deliver their products and services to clients. Purchases lead to bills that the business has to settle. S...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Social Media Software Buyer Guide 2018

Category: Social Media

Software for social media marketing is used to outreach, interact and schedule communicate with a wide range of audiences such as clients, consumers, stakeholders and the general public. It can be used for the acquisition of new customers and helps understa...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Recruiting & Applications Software Buyer Guide 2018

These products aim to provide an end-to-end solution to recruitment management, right from inviting, screening and assessing applications to interviewing and hiring new employees. Most of the products in the recruiting & applications category typically ...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Accounting Software Buyer Guide 2018

Category: Accounting

Accounting is among the most crucial tasks a business has to perform. Accounting requirements vary from basic, such as crediting and debiting accounts, to advanced, such as generating income statements and balance sheets. Accounting software solutions autom...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Task Management Software Buyer Guide 2018

Category: Task Management

A core component of project management with plenty of software options available is task management. Task management software often features the ability to assign work / tasks to users or whole teams, create subtasks and gives teams the ability to share the...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Content Marketing Software Buyer Guide 2018

Category: Content Marketing

Content Marketing is a very essential part in the advertising space. It involves the creation and distribution of content, with an aim of attracting customers and driving search traffic to target websites. Common types of web content include infographics, a...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Time Management Software Buyer Guide 2018

Category: Time Management

Focusing on the time aspect of task and project management, time management applications provide users with the ability to schedule appointments or meetings and increase productivity. Time management software often aims to reduce procrastination, increase p...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Document Management Software Buyer Guide 2018

This type of software helps organizations manage, store, and archive electronic documents and images. In many cases, they can also be used to save various versions of a document. Document management software is essential when several team members are workin...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Performance & Appraisal Software Buyer Guide 2018

Software in this category monitors and analyzes performance of an organization’s employees on an ongoing basis, with a goal to help improve employee efficiency and workplace productivity. Conducting performance reviews helps HR managers identify and reward ...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Survey & Polling Software Buyer Guide 2018

Category: Survey & Polling

Software in this category creates and runs surveys and often also analyzes the survey results. Businesses can leverage this software to recognize customer pain points, identify strengths and weaknesses, and common patterns. Some advanced software features o...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Event Management Software Buyer Guide 2018

Category: Event Management

The design, planning and coordination of complex events requires a broad range of functionality that normal project management software does not support. Event management software delivers features adapted to the event industry and enables event managers to...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Human Resources (HR) Software Buyer Guide 2018

Human resources software combines a multitude of HR functions into a single application. These functions may include applicant tracking, attendance tracking, payroll management, leave management and benefits management. Basic-level HR software helps automat...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Subscription Management Software Buyer Guide 2018

This type of software helps businesses plan and manage subscriptions and collect recurring payments from customers. These products are often used to bill customers automatically, to send and manage invoices and to store customer information and payment data...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Domains and Hosting Software Buyer Guide 2018

Web hosting is a solution that provides space for a website on the internet, while domain names refer to a website’s internet addresses. Choosing the right hosting solution is critical to a site’s success. The right hosting solution helps load a website fas...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate IT Service Management (ITSM) Software Buyer Guide 2018

Broadly, IT service management refers to the way in which IT services are planned and delivered to end users within an organization. This software category covers a wide range of products, with different products focusing on different aspects of ITSM, such ...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Learning Management System (LMS) Software Buyer Guide 2018

This increasingly popular educational software subcategory covers solutions used for delivery, tracking, reporting, documenting and administering training programs and educational courses. LMS solutions are used by instructors from various educational segme...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Applicant Tracking (ATS) Software Buyer Guide 2018

Applicant tracking software aims to make the recruitment process less hassling for employers. You can use ATS software to post new jobs online, screen applicants on the basis of educational qualification, skill levels, years of experience and other keywords...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Procurement Software Buyer Guide 2018

Category: Procurement

Procurement processes are highly regulated and automated. Procurement software assists users in navigating this terrain with highly specific functions like workflow generators, bidding assistants, ad-hoc value analysis or RFI, RFQ and RFP automation. Procur...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate IT Management Software Buyer Guide 2018

Category: IT Management

Products in this software category help an organization manage its IT resources, including workstations, servers and applications. These products often include remote device management functionality, which means you can monitor and resolve any issues remote...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Resource Planning (ERP) Software Buyer Guide 2018

Complex projects and high-volume manufacturing requires sophisticated solutions that bring visibility and reliability to a process. Resource planning enables users to plan out detailed workflows with part requirements, resource demands, estimated and report...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Email Marketing Software Buyer Guide 2018

Category: Email Marketing

The right software setup can greatly increase the efficiency and impact associated with email marketing activities. Most solutions in this space focus on the automation and compiling / sending of merge field emails or managing email newsletter campaigns. Th...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Order Management Software Buyer Guide 2018

Category: Order Management

Order management software is designed to support stock management efforts. Often used in e-commerce, mobile shopping and multi vendor environments, order management is closely related to inventory management, as both fields tend to overlap. However, order m...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Hotel Management Software Buyer Guide 2018

Category: Hotel Management

Hotel management software solutions help users to manage all of the aspects of running a hotel, as well as other types of accommodation. They especially help to streamline reservation booking, employee scheduling, maintenance management, accounting, and oth...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Application Performance Monitoring (APM) Software Buyer Guide 2018

This group of software monitors software applications to see whether they are performing as expected. The right application performance monitoring software helps improve end-user experience, reduce user complaints, maintain business continuity, increase pro...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Real Estate Software Buyer Guide 2018

Category: Real Estate

Products in this category focus on all the aspects of the real estate industry, from construction to sales and from advertising to budgeting. These solutions help automate a majority of the tasks performed by individuals and organizations. For example, the ...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Backup Software Buyer Guide 2018

Category: Backup

Products in this category help create a duplicate copy of data and securely store it either on the cloud or in an external device. In the event of an unexpected data loss or if data gets corrupted, infected or accidentally deleted, the software helps recove...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Training and Onboarding Software Buyer Guide 2018

Corporate training plays a major role in helping employees adapt to today’s fast-moving business environment. Employee training software helps provide training online and makes training management easier and more cost effective for organizations. These prod...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Customer Chat Software Buyer Guide 2018

Category: Customer Chat

Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting ...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Big Data Software Buyer Guide 2018

Category: Big Data

Big data is continuously gaining importance in the business world. Businesses today, regardless of their scale and industry, collect large volumes of data about key processes and stakeholders with the view to generating actionable insights. Big data solutio...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate SEO & SEM Software Buyer Guide 2018

Category: SEO & SEM

Search engine marketing software helps businesses improve their visibility on search engine results pages, usually via paid advertising. SEM tends to be focused on two key areas - Search Engine Optimization (SEO) and Pay Per Click (PPC) optimization. In ord...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Appointment Systems Software Buyer Guide 2018

Appointment systems software takes the stress out of appointment scheduling, making it easier for agencies, professionals and SMEs to book, cancel, re-schedule, and remember important meetings and appointments. Advanced features include letting users view a...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Fitness & Health Software Buyer Guide 2018

Category: Fitness & Health

This type of software deals with various aspects of fitness and well-being. Products in this category cover areas like nutrition and dieting, exercise and fitness, as well as basic healthcare applications commonly used for physical and wellness treatments. ...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Advertising & Affiliate Software Buyer Guide 2018

These types of products provide a comprehensive management tool to monitor and optimize advertising and/or affiliate networks. Since affiliate marketing generally overlaps with other forms of marketing, they often integrate or work on top of channels such a...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate HR Scheduling Software Buyer Guide 2018

Category: HR Scheduling

This group of software assists in the task of creating and managing complex employee schedules. That way, HR scheduling software helps save time and money on scheduling, reduce paperwork and manual errors, increase productivity and handle last-minute absent...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Analytics Software Buyer Guide 2018

Category: Analytics

Businesses today gather large volumes of data, ranging from customer information to something as basic as the client location. The process of converting the data into actionable information is called analytics. Analytics software analyzes each bit of data y...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Travel & Tourism Software Buyer Guide 2018

Category: Travel & Tourism

Solutions from this category provide support to travel agencies through all stages of tourism management, from planning to booking to execution. Most programs also help deal with post-travel segments like reviews and recommendations. The complexity of these...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Sales Management Software Buyer Guide 2018

Category: Sales Management

Software designed for sales management helps sales managers and their teams work through the sales process from beginning to end. The features of sales management software typically focus on areas, such as, developing and managing a sales force, defining a ...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Marketing Automation Software Buyer Guide 2018

Software solutions in this group help users build and scale automated marketing campaigns to engage with customers in a personalized and tailored manner across various different channels. Some common software features include ad targeting, automatically gen...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Contract Management Software Buyer Guide 2018

Products in this category are designed to help an organization manage its contracts or legal agreements with other companies or vendors. Typically, contract management software is used for storing contract documents, tracking changes made to existing contra...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Project Management Software Buyer Guide 2018

Category: Project Management

Software can be a key success factor in the management of projects. Specialized apps can help organize and streamline operations that help professionals achieve project goals quicker and more efficiently. Project management software typically focuses on wor...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate 360 Degree Feedback Software Buyer Guide 2018

Software products for 360 Degree Feedback Management help organizations to collect, manage and organize feedback data from employees. 360 Degree Feedback Software focuses on the aspect of each individual and their effectiveness as an employee, coworker or s...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Payroll Management Software Buyer Guide 2018

Category: Payroll Management

Products in this category helps simplify the process of paying an organization’s employees for the work they have completed. Typically, payroll management software assists in the task of tracking work hours, calculating salary, allowances and withholdings, ...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Workforce Management Software Buyer Guide 2018

Products in this category help organizations maintain a productive workforce by assigning the right task to the right employee at the right time. You can use these products to handle overstaffing and understaffing issues, keep track of attendance and work h...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Reservations & Online Bookings Software Buyer Guide 2018

With customers across industries adopting online payments, most businesses today need to catch up with the trend, if only to stay competitive. Reservations & online bookings software usually allows a business to create booking pages, accept online payme...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Retail Software Buyer Guide 2018

Category: Retail

Software solutions in this category help eCommerce and local retail shops manage their business operations. These products help automate certain tasks in inventory and financial management, orders and sales management, payment and invoicing, etc. In additio...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Proposal Management Software Buyer Guide 2018

These products help create, store and manage proposals quickly and in an organized way. Businesses that need to draft and design proposals on an ongoing basis can save time and effort by using proposal management software. Most products come with a drag-and...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Point of Sale (POS) Software Buyer Guide 2018

Point of Sale (POS) software typically allows merchants to process customer payments at retail locations. However, this group of software does more than just handling retail transactions. Other key functionalities of POS software include inventory control, ...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Inventory Management Software Buyer Guide 2018

Often used in industrial, manufacturing and whole/resale organizations, inventory management software enables users to manage stock. Inventory management applications help warehouse managers streamline automated purchasing, stock level reporting and order m...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Healthcare Software Buyer Guide 2018

Category: Healthcare

Healthcare software solutions offer a wide range of services that assist in and support the management of hospitals and healthcare practices. Products such as these allow businesses to keep track of appointments, medical records and help improve overall eff...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Project Collaboration Software Buyer Guide 2018

This type of software allows for project management and team collaboration for small teams as well as large enterprises. Teams can manage projects, share documents, and assign tasks in an efficient manner. They can easily organize documents, work with clien...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Field Service Management (FSM) Software Buyer Guide 2018

Supporting sales agents, field workers and fleet managers, field service management software is all about optimizing routing and effective fleet use. With features such as automatic territory management, map visualization, calendar management and appointmen...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate Identity & Access Management Software Buyer Guide 2018

With organizations increasingly adopting mobile applications and cloud services, the need for user identity and access management has never been more urgent. Software products for managing user identity cater to this need by allowing the right individual ac...

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THE ULTIMATE Software Buyer Guide 2018

The Ultimate CRM Software Buyer Guide 2018

Category: CRM

This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...

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