Best Contact Center Management Software 2017

Products in this category help a business run its contact center more smoothly, thanks to their ability to automate important tasks, such as, recording phone calls, tracking customer interactions, organizing emails, and leaving voicemails. You can use contact center management software for case management, feedback management, omni-channel communications, and field service. Inbound call centers often use this product for call monitoring, skills-based routing, and historical reporting. 


CrazyCall

CrazyCall 67

(6)

CrazyCall helps contact centers and sales teams boost performance of their outbound and inbound projects. More Information...

contactSPACE

contactSPACE 55

(0)

contactSPACE provides Cloud Contact Centre Technology that helps improve customer conversations, increase productivity and visibility More Information...

VICIdial

VICIdial 54

(0)

VICIdial is a contact center solution with predictive dialer with inbound, outbound, and blended phone call handling, as well as inbound email and customer website chat. More Information...

Nectar Desk

Nectar Desk 38

(0)

Nectar Desk is a provider of call center software solutions for a wide variety of industries. More Information...

Velaro

Velaro 83

(16)

Velaro is enterprise live chat and messaging that drives agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly. More Information...

Salesflare

Salesflare 83

(56)

Salesflare is the intelligent sales CRM that fills itself out so you don't have to. It thinks for you so you can focus on thinking for your customers. More Information...

PhoneBurner

PhoneBurner 72

(3)

PhoneBurner is a Power Dialer and Sales Acceleration platform for sales reps and sales teams that dramatically increases outbound sales productivity and effectiveness. More Information...

Teamgate CRM

Teamgate CRM 64

(2)

Teamgate is an inbound sales CRM for startups and SMBs to connect, research, present and close more sales. It’s a full-stack solution to accommodate a complete sales process. More Information...

SentiOne

SentiOne 64

(1)

SentiOne is a social listening and online reputation management platform that helps monitor, analyse and react to whatever is happening online. More Information...

Pobuca

Pobuca 40

(4)

Control your contacts while improving collaboration/productivity. Use Pobuca to store contact info of your organization connections & facilitate communication on any device. More Information...

Dialer360

Dialer360 39

(0)

Dialer360 is a top Call Center Solution Provider with full Omni-Channel capabilities. Communicate with your customers using Email, Chat, Voice, Sms and Social Media. More Information...

Contactous

Contactous 30

(0)

Contactous captures accurate contact data​ from business cards, makes it accessible ​across the organization and transfers it to ​Salesforce, Zoho and and Microsoft 365 CRM More Information...

Coztel

Coztel 23

(0)

World's leading Cloud based call center software company for every size of business sizes. More Information...

Statapile

Statapile 9

(0)

StataPile is an artificial intelligence platform that automates quality assurance and scores every call. Drive sales and service by analyzing all customer interactions. More Information...

Back to top
Feedback