Best Customer Chat Software 2017

Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting the customer service agent handle multiple chats at a time. Businesses save time and money on customer support, while customers benefit from round-the-clock support, and an ability to keep the transcript of the conversation for future reference. Advanced features include the ability to chat with multiple visitors, video chatting, viewing remote screens and mouse movements, file sharing, and feedback analysis. 


GetSiteControl

GetSiteControl 76

(3)

GetSiteControl is a set of tools for website visitor engagement - lead forms, contact forms, surveys, live chats, promo popups and floating bars, 'follow' and 'share' tools. More Information...

LiveChat

LiveChat 93

(1)

LiveChat is a premium live chat and help desk application, which allows real-time communication with website visitors. More Information...

Intercom

Intercom 91

(219)

Intercom is the easiest way for web and mobile businesses to see and talk to their users. More Information...

ProProfs Chat

ProProfs Chat 90

(2)

ProProfs Chat is a go-to solution that allows online businesses to engage in open communication with their website visitors. More Information...

ProvideSupport

ProvideSupport 90

(0)

Provide Support is a Live Chat software that can be used with websites in real time. More Information...

Zoho SalesIQ

Zoho SalesIQ 84

(31)

Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. More Information...

Velaro

Velaro 83

(16)

Velaro is enterprise live chat and messaging that drives agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly. More Information...

Chat.io

Chat.io 76

(9)

Chat.io is a multichannel communication platform that makes it easy for businesses to talk to the visitors of their websites and convert them into customers, from anywhere. More Information...

WebsiteAlive

WebsiteAlive 74

(3)

WebsiteAlive offers Live Chat and Click-To-Call solutions, that enables organizations to engage with customers. More Information...


premium only
Tagove

Tagove 69

(0)

Next generation customer support software provide live video chat, video conference, voice call, text chat with co browsing and screen sharing feature within your website. More Information...

WhosOn

WhosOn 66

(2)

WhosOn is live chat software to track, chat and engage customers. More Information...

Applozic

Applozic 59

(0)

Applozic provides Cloud Based Custom Messaging platform for end-to-end communication in Mobile and Web Apps. A simple analogy is we are "White Label WhatsApp" for Enterprises More Information...

Bot Libre

Bot Libre 56

(0)

Bot Libre is a free open platform for bots and artificial intelligence for the web, mobile, and social media. More Information...

Cugic

Cugic 31

(1)

Cugic is a renowned brand when it comes to chat software integration. Now also offering video calls. More Information...

Qanta.ai

Qanta.ai 28

(0)

Chatbot designed for mortgage taking user engagement, in the US and UK. Proprietary technology. More Information...

Nice Chat

Nice Chat 23

(0)

eCommerce oriented online chat solution with numerous chat features, visitor tracking, analytics, team management, and more. More Information...

Uservoice

Uservoice 85

(43)

Uservoice is helpdesk software designed for your growing business that keeps the most important thing in mind - your customers’ experience More Information...

MessageBird

MessageBird 79

(0)

MessageBird is a cloud communications platform that connects +15k enterprises to their global customers via the fastest, most reliable SMS, Voice & Chat APIs in the world. More Information...

ClickDesk

ClickDesk 77

(8)

ClickDesk is a live chat and real-time helpdesk solution. More Information...

Smartsupp

Smartsupp 77

(0)

Smartsupp is a free live chat with visitor recording. Your customers are on your website right now. Chat with them and see what they do. More Information...

REVE Chat

REVE Chat 72

(6)

REVE Chat is a multi-channel cloud based live chat platform that enables online businesses to engage with their website visitors in real-time. More Information...

Free Call

Free Call 62

(1)

With Free Call, your visitors can phone or message you in a click. It’s a great way to boost your service, sales and more, and keep customers happy. More Information...

Freshchat

Freshchat 58

(1)

Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers. More Information...

BotMakers

BotMakers 57

(1)

BotMakers is a marketplace, connecting companies that need bots with software development agencies to create great AI chatbots for Facebook Messenger and other messaging platforms. More Information...

Interakt

Interakt 56

(3)

Interakt makes customer engagement easy. Engage and convert all your online site visitors and users via Email, Notifications, Live-Chat, helpdesk and knowledgebase. More Information...

VICIdial

VICIdial 55

(0)

VICIdial is a contact center solution with predictive dialer with inbound, outbound, and blended phone call handling, as well as inbound email and customer website chat. More Information...

Kapture CRM

Kapture CRM 48

(0)

Kapture CRM software is a fully customizable mobile CRM app which transforms your business workflow into automation. We also provide a 30-day free trial of CRM Software. More Information...

Synthetix

Synthetix 33

(0)

A complete suite of attractive, integrated customer contact tools incl. Virtual Agents, Dynamic FAQs, Live Chat, Agent Knowledge-base, Email Management & Intelligent Web forms More Information...

Helpsumo

Helpsumo 31

(0)

Helpsumo is an fast, elegant and trusted online based help desk software that provides professional support to your products and services More Information...

Venew

Venew 29

(0)

Automatically, without an operator, around the clock and seven days a week, Venew converts virtual visitors on your website into real customers. More Information...

appVuze

appVuze 28

(0)

Help desk software that helps mobile app users stay productive. appVuze is designed to minimize frustration - for both the help desk agent and the mobile app user. More Information...

Wisdom

Wisdom 23

(0)

Wisdom is the most accurate live website session recorder available. Wisdom reconstructs a virtual desktop screen for every visitor to capture the true visitor experience. More Information...

Conversation.one

Conversation.one 13

(0)

Conversation.one is a develop-once-deploy-anywhere platform that builds conversational apps; Alexa skills, chatbots, Google Home actions & intelligent assistants in minutes. More Information...

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