Customer Chat Software Awards 2020

The Best 20 Solutions on Crozdesk

TOP20 Software Products of 2020
Customer Chat

#CustomerChatSoftware
#BestProducts2020
#CrozdeskAwards
The Top Customer Chat Software products in 2020 as determined by the Crozscore ranking algorithm. This includes Free Live Chat Software, and general solutions. Products have been vetted for relevance. All other stats and rankings have been determined algorithmically, following the Crozscore ranking methodology.
1
LiveChat 93/100 6/10
2
ProProfs Chat 92/100 6/10
3
HelpCrunch 92/100 4/10
4
Pure Chat 92/100 5/10
5
Userlike 91/100 5/10
6
Olark 91/100 6/10
7
Smartsupp 91/100 4/10
8
Crisp 91/100 5/10
9
LiveAgent 91/100 4/10
10
LiveHelpNow 91/100 5/10
11
Drift 91/100 5/10
12
Intercom 91/100 6/10
13
Freshchat 90/100 6/10
14
Re:amaze 90/100 4/10
15
SnapEngage 89/100 5/10
16
Zoho SalesIQ 89/100 7/10
17
ChatBot 88/100 4/10
18
Acquire 88/100 5/10
19
ProvideSupport 88/100 6/10
20
Chatra 86/100 5/10

Customer Chat Market Radar™ Customer Chat Software
Vendor Landscape

Artboard 1

  Champions  (top-right)

Userlike Intercom LiveChat LiveHelpNow HelpCrunch ProvideSupport Zoho SalesIQ Chatra Comm100 Live Chat ProProfs Chat Acquire Landbot.io Olark Smartsupp SnapEngage Freshchat Crisp Re:amaze Drift LiveAgent Pure Chat

  Product Leaders  (bottom-right)

Chat Outsource Help On Click ChatBot Bot Libre Cugic WhosOn WebsiteAlive Chaport Blinger.io Applozic Velaro LiveAdmins Dashly Oct8ne Verloop Solvemate Hybrid.Chat Chatlio Activechat Kommunicate ICE Chat Chatgen 360dialog WhatsApp Business API

  Market Leaders  (top-left)

  Challengers  (bottom-left)

Live Guide Chat GetInChat Lemur live chat IVCBox Tagove AsisteClick AskMe Chat

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