Customer Chat Software Awards 2021

The Best 20 Solutions on Crozdesk

TOP20 Software Products of 2021
Customer Chat

#CustomerChatSoftware
#BestProducts2021
#CrozdeskAwards
The Top Customer Chat Software products in 2021 as determined by the Crozscore ranking algorithm. This includes Free Live Chat Software, and general solutions. Products have been vetted for relevance. All other stats and rankings have been determined algorithmically, following the Crozscore ranking methodology.
1
LiveChat 93/100 6/10
2
Intercom 92/100 6/10
3
Freshdesk Messaging 91/100 6/10
4
Drift 91/100 5/10
5
LiveAgent 91/100 5/10
6
Zendesk 91/100 7/10
7
Olark 91/100 6/10
8
Pure Chat 91/100 5/10
9
Acquire 91/100 5/10
10
Landbot.io 90/100 5/10
11
Re:amaze 90/100 4/10
12
Userlike 90/100 5/10
13
HelpCrunch 90/100 5/10
14
LiveHelpNow 90/100 5/10
15
Crisp 90/100 5/10
16
ProProfs Chat 90/100 6/10
17
LivePerson 89/100 5/10
18
SnapEngage 89/100 5/10
19
ProvideSupport 89/100 6/10
20
Comm100 Live Chat 89/100 5/10

Customer Chat Market Radar™ Customer Chat Software
Vendor Landscape

Artboard 1

  Champions  (top-right)

Userlike Intercom LiveChat LiveHelpNow HelpCrunch ProvideSupport Zoho SalesIQ Chatra Comm100 Live Chat ProProfs Chat Acquire Landbot.io Olark Smartsupp SnapEngage Freshdesk Messaging Crisp Re:amaze Drift LiveAgent Pure Chat LivePerson Zendesk

  Product Leaders  (bottom-right)

Chat Outsource Help On Click ChatBot Bot Libre WhosOn WebsiteAlive Chaport Blinger.io Applozic Velaro LiveAdmins Dashly Verloop Solvemate Hybrid.Chat Chatlio Activechat Chatgen 360dialog WhatsApp Business API Smith.ai Chat Yubi Kommunicate Oct8ne WotNot BotStar ChatSupport Bluefish.ai Botup giosg Hubber SleekFlow telbee MindTitan Chat.io

  Market Leaders  (top-left)

  Challengers  (bottom-left)

Live Guide Chat Nice Chat AsisteClick Click2Magic IVCBox GetInChat ICE Chat ChatrHub

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