Customer Chat Software Awards 2021

The Best 20 Solutions on Crozdesk

TOP20 Software Products of 2021
Customer Chat

#CustomerChatSoftware
#BestProducts2021
#CrozdeskAwards
The Top Customer Chat Software products in 2021 as determined by the Crozscore ranking algorithm. This includes Free Live Chat Software, and general solutions. Products have been vetted for relevance. All other stats and rankings have been determined algorithmically, following the Crozscore ranking methodology.
1
LiveChat 93/100 6/10
2
Intercom 92/100 6/10
3
Freshchat 91/100 6/10
4
Drift 91/100 6/10
5
LiveAgent 91/100 5/10
6
Zendesk 91/100 7/10
7
Olark 91/100 6/10
8
Pure Chat 91/100 5/10
9
Acquire 91/100 5/10
10
Landbot.io 90/100 5/10
11
Re:amaze 90/100 5/10
12
Userlike 90/100 5/10
13
HelpCrunch 90/100 5/10
14
LiveHelpNow 90/100 5/10
15
Crisp 90/100 5/10
16
ProProfs Chat 90/100 4/10
17
LivePerson 89/100 5/10
18
SnapEngage 89/100 5/10
19
Provide Support 89/100 6/10
20
Comm100 Live Chat 89/100 5/10

Customer Chat Market Radar™ Customer Chat Software
Vendor Landscape

Artboard 1

  Champions  (top-right)

Userlike Intercom LiveChat LiveHelpNow HelpCrunch ChatBot Provide Support Zoho SalesIQ Comm100 Live Chat ProProfs Chat Acquire Velaro Landbot.io Olark Smartsupp SnapEngage Re:amaze Drift LiveAgent Pure Chat Smith.ai Chat LivePerson Zendesk giosg Freshchat Zoho Desk Crisp

  Product Leaders  (bottom-right)

Help On Click WhosOn WebsiteAlive Chatra Chaport LiveAdmins Dashly Verloop Solvemate Chatlio Activechat 360dialog WhatsApp Business API Kommunicate Oct8ne WotNot BotStar ChatSupport BotUp SleekFlow telbee MindTitan Bot Libre Gallabox AtomChat Tagove Chat.io SignalZen Applozic

  Market Leaders  (top-left)

  Challengers  (bottom-left)

Hybrid.Chat Chatgen Copointer Chat Outsource Bluefish.ai Nice Chat Teletype App ChatrHub Click2Magic Blinger.io GetInChat ICE Chat Cugic AsisteClick Yubi Botsai Lemur live chat AskMe Chat IVCBox Live Guide Chat VOCO Chat Umnico

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