Customer Chat Software Awards 2021

The Best 20 Solutions on Crozdesk

TOP20 Software Products of 2021
Customer Chat

#CustomerChatSoftware
#BestProducts2021
#CrozdeskAwards
The Top Customer Chat Software products in 2021 as determined by the Crozscore ranking algorithm. This includes Free Live Chat Software, and general solutions. Products have been vetted for relevance. All other stats and rankings have been determined algorithmically, following the Crozscore ranking methodology.
1
LiveChat 93/100 6/10
2
Intercom 92/100 6/10
3
Freshchat 91/100 6/10
4
Drift 91/100 6/10
5
LiveAgent 91/100 5/10
6
Zendesk 91/100 7/10
7
Olark 91/100 6/10
8
Pure Chat 91/100 5/10
9
Acquire 91/100 5/10
10
Landbot.io 90/100 5/10
11
Re:amaze 90/100 5/10
12
Userlike 90/100 5/10
13
HelpCrunch 90/100 5/10
14
LiveHelpNow 90/100 5/10
15
Crisp 90/100 5/10
16
ProProfs Chat 90/100 4/10
17
LivePerson 89/100 5/10
18
SnapEngage 89/100 5/10
19
Provide Support 89/100 6/10
20
Comm100 Live Chat 89/100 5/10

Customer Chat Market Radar™ Customer Chat Software
Vendor Landscape

Artboard 1

  Champions  (top-right)

Userlike Help On Click Intercom LiveChat LiveHelpNow HelpCrunch ChatBot WhosOn Provide Support Zoho SalesIQ Chatra Comm100 Live Chat Chaport ProProfs Chat Acquire Velaro Landbot.io Chatlio Olark Smartsupp SnapEngage Re:amaze Drift LiveAgent Pure Chat Smith.ai Chat Kommunicate LivePerson giosg Freshchat Zoho Desk Crisp

  Product Leaders  (bottom-right)

WebsiteAlive LiveAdmins Dashly Verloop Solvemate Activechat 360dialog WhatsApp Business API Oct8ne WotNot BotStar ChatSupport BotUp telbee MindTitan Copointer Bot Libre Gallabox AtomChat Click2Magic Tagove Chat.io SignalZen Applozic Umnico Sociocs BotPenguin Handle

  Market Leaders  (top-left)

  Challengers  (bottom-left)

Hybrid.Chat Chatgen Chat Outsource Bluefish.ai Nice Chat Teletype App ChatrHub Blinger.io GetInChat ICE Chat Cugic AsisteClick Yubi Lemur live chat IVCBox Live Guide Chat VOCO Chat orimon.ai AskMe Chat ControlHippo KayBot Chatbot Builder Teleform Robofy Moveo.AI

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