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Customer Chat Software Awards 2022

The Best 20 Solutions on Crozdesk

TOP20 Software Products of 2022
Customer Chat

#CustomerChatSoftware
#BestProducts2022
#CrozdeskAwards
The Top Customer Chat Software products in 2022 as determined by the Crozscore ranking algorithm. This includes Free Live Chat Software, and general solutions. Products have been vetted for relevance. All other stats and rankings have been determined algorithmically, following the Crozscore ranking methodology.
1
Intercom
92/100 6/10
2
LiveChat
92/100 6/10
3
Drift
92/100 6/10
4
LiveAgent
91/100 5/10
5
Olark
91/100 6/10
6
Re:amaze
91/100 5/10
7
Userlike
91/100 5/10
8
Zoho Desk
90/100 7/10
9
Zendesk
90/100 7/10
10
Freshchat
90/100 6/10
11
Provide Support
90/100 6/10
12
Landbot.io
90/100 5/10
13
HelpCrunch
89/100 5/10
14
SnapEngage
89/100 5/10
15
Pure Chat
89/100 5/10
16
Smartsupp
89/100 5/10
17
Comm100 Live Chat
89/100 5/10
18
LiveHelpNow
89/100 5/10
19
ProProfs Chat
89/100 4/10
20
LivePerson
89/100 5/10

Customer Chat Market Radar™ Customer Chat Software
Vendor Landscape

Artboard 1

  Champions  (top-right)

Userlike Intercom LiveChat LiveHelpNow Provide Support Zoho SalesIQ Comm100 Live Chat Acquire Landbot.io Olark Smartsupp Re:amaze Drift LiveAgent Pure Chat Smith.ai Chat LivePerson Freshchat Zoho Desk Crisp Chatbase NoForm AI Podium

  Product Leaders  (bottom-right)

Help On Click HelpCrunch ChatBot WhosOn WebsiteAlive Chatra Chaport ProProfs Chat Velaro LiveAdmins Dashly Verloop Solvemate Chatlio SnapEngage Activechat Chatgen 360dialog WhatsApp Business API Oct8ne WotNot BotStar ChatSupport BotUp giosg telbee MindTitan Copointer Gallabox AtomChat Tagove Chat.io SignalZen Applozic Umnico Sociocs orimon.ai BotPenguin ControlHippo Handle SiteSpeakAI Quidget

  Market Leaders  (top-left)

LiveChat4Dynamics NoForm AI AskTimmy.ai Robylon AI

  Challengers  (bottom-left)

Hybrid.Chat Chat Outsource Bot Libre Bluefish.ai Nice Chat ChatrHub Click2Magic Blinger.io GetInChat ICE Chat Cugic AsisteClick Yubi Lemur live chat IVCBox Live Guide Chat AskMe Chat KayBot Chatbot Builder Teleform Robofy Moveo.AI Hubber Botsai
This Customer Chat Software awards list was published by the software comparison portal Crozdesk.com. It features the best 20 products in 2022 as determined by the unbiased, category-specific Crozscore ranking methodology. This takes into account a product's relevance to the Customer Chat category and can differ from the product's universal Crozscore. The Crozscore is fixed as of the time of publication, however other scores and data have last been updated on January 16, 2026. It also features breakdowns of the user satisfaction scores of each product, the market presence scores of each vendor and the buzz score. You can find more information and a methodology overview of how these scores are derived on Crozdesk.
This awards list was published on February 09, 2022  |  © 2014-2026, Crozdesk.com
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Customer Service Software Customer Engagement Software Support & Helpdesk Software Customer Experience Software Instant Messaging & Chat Software Artificial Intelligence (AI) Software Ticketing & Help Desk Software Lead Generation Software Marketing Automation Software

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Free Live Chat Software

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