Best 360 Degree Feedback Software in 2018

Software products for 360 Degree Feedback Management help organizations to collect, manage and organize feedback data from employees. 360 Degree Feedback Software focuses on the aspect of each individual and their effectiveness as an employee, coworker or staff member from the perception of the people they interact with, report to or delegate. These solutions are a type of employee feedback software that aims to measure and collect satisfaction levels with the aim of improving the workplace to create a productive and supportive environment. Common features of 360 Feedback Management Software include the ability to run online surveys and competency assessments to manage and track employee development, collect multi-user feedback, compile performance and survey participation reports, and statistical analysis. Some solutions focus on feedback to improve business environment and collect ideas for business development, others emphasis on the performance of business units and manage employee career progression.  Read the full software guide...


THE ULTIMATE Software Buyer Guide 2018

The Ultimate 360 Degree Feedback Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select 360 Degree Feedback software for business. Published in July 2018.

Software products for 360 Degree Feedback Management help organizations to collect, manage and organize feedback data from employees. 360 Degree Feedback Software focuses on the aspect of each individual and their effectiveness as an employee, coworker or s...

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360 Degree Feedback Software Guide

What is 360 Degree Feedback Software?

360-degree feedback software manages the process of collecting feedback on employee performance from a wide range of sources. The core difference of 360-degree feedback to traditional feedback collection methods is that employees are not only evaluated by their managers, but also their peers, subordinates, and customers.

Feedback is often aggregated through data collection forms such as surveys or questionnaires. The forms will likely feature a rating system to score employee’s against. These scores then provide the insight into how effective an employee is at undertaking their job.

The effectiveness of 360-degree feedback software lies in the ability to automate the entire feedback collection and data processing procedure. Respondents will often be able to access the forms on both the device and in the language of their choice. Once completed, they will receive analytical insights offering feedback immediately. Based on the results, HR departments will have an easier time aggregating the range of data to aid in the goal-setting process that is required going forward. This emboldens productivity as both HR teams and employees are able to monitor progress, based on the variance in how well they score over time.


Benefits of 360 Degree Feedback Software

There is a range of benefits that your company can realize from implementing 360-degree feedback software.

Recognize High Performers – Identify which employees are performing optimally, allowing them to be rewarded as is seen fit—thus spurring happiness and motivation in the workplace.

Recognize Potential – Identify where employees are performing suboptimally by collecting a range of feedback from various other individuals. This will offer insight into where their current strength lies and whether they possess the potential for improvement.

Limit Discrimination – By aggregating feedback from a range of sources, discrimination such as confirmation bias or against any other personal factors (such as gender or age) is minimized.


Common Features of 360 Degree Feedback

360 Degree Feedback Gather and manage anonymous feedback for employees from co-workers and managers.
API Application Programming Interfaces (APIs) are programmatic intersections with external products or platforms that allow for custom integrations with your own solutions or other solutions you are using.
Batch Permissions & Access Control user or group access and permission settings for software or other systems.
Comparative Reporting Report across different employees, departments or job functions at the same time to discover hidden potential for improvement
Competency Assessment Structure employee potential assessments to reduce the impact of subjective impressions
Competency Scale Give employees a quantifiable and visual way to explore their potential and room for improvement
Custom Assessments Customize assessments to fit general assessment templates around your specific department and office structure
Dashboard Dashboards are digital interfaces commonly used to visualise data or give quick access to important features and functions of online platforms. They often serve as an overview gateway in software applications.
Data Export Exporting functionality can be used to streamline the migration of data sets and information across systems, platforms or applications.
Data Import Importing functionality allows you to use data sets from other systems or platforms to cut down on data entry requirements or to more easily migrate records from similar applications you have used in the past.
Data Visualization Data visualization features render a visual interpretation of data sets through the use of charts, infographics and other visual cues generally in form of a reporting dashboard.
Department Rules Create survey rules and questionnaires based on department specifics
Employee Database Manage and update employee records in a centralised database. Used to keep information about work entry, age, past roles and other employee details.
Employee Engagement Collect feedback from employees to recognize achievements, gather feedback and improve employee participation processes in the workplace.
Employee Incentive Management Manage and track incentive schemes for your employees to improve performance and loyalty / retention rate.
External Integrations Integrations with other software products or platforms to improve efficiency and compatibility across systems.
Feedback Management Manage feedback through the use of surveys and similar elements issued to employees and/or customers to consolidate new ideas or track employee performance.
Forecasting Forecast upcoming expenses, sales, revenue, user levels, etc. through the use of predictive methods and past data.
Gap Analysis Help employees identifies areas of improvement which they need to work on
Mobile Access Give users access to the application via mobile phones, tablets and other smart devices besides desktop computers
Multi-Account Support for several different accounts, for example different social media platform accounts.
Multi-App Support for several different mobile platforms such as iOs, Android or web applications.
Multi-Currency Support of different currencies for payments, accounting purposes, taxes, reports and more.
Multi-Source Feedback Collect feedback from multiple people at the same time to get a more holistic picture
Multi-User Supports more than just one user account and generally allows for collaboration with colleagues.
Notifications Includes notification support and sends you alerts with information on important events and other time sensitive instances. For example through push notifications on mobile phones or email notifications.
Objectives Tracking Set and track goals and objectives to help your employees manage their development and their efforts from progress to completion
Online Surveys Collect reviews and feedback in a browser or mobile application
Paper Surveys Collect reviews and feedback in a paper-based form that can automatically be imported and scanned by the application
Participation Statistics See and analyze your feedback survey participation statistics by channel, completion rate, etc
PDF Export Allow users to export reports, documents and other materials in the PDF-format
Performance Appraisal Manage and inform bonus payments and employee appraisal based on feedback and performance outcomes
Performance Reviews Run qualitative or quantitative feedback surveys to collect insights on employee performance to manage and guide their professional development
Relationship Filtering Filter survey responses and employee insights based on the relationship between the feedback subject and feedback submitter
Review Moderation Moderate and monitor the review process with comments, annotations, observations and other methods
Review Monitoring Track user review and feedback sites and receive notifications to protect the reputation of your business.

Latest User Reviews of 360 Degree Feedback

EPIC
Wallen Chidawanyika, Finance - Macsteel Exports
"I'm learning a lot about myself, my cowork..."

EPIC is very well designed, from the simple onboarding to the ease of keeping it live...

EPIC
Kudakwashe Zafevere, Website Developer - Kudakwashe Inc
"I've been very happy answering the weekly ..."

I like that it's very easy and convenient to use. I can answer the surveys every week...

EPIC
Janah Facal, Marketing Coordinator - Khidmah
"Companies need to listen to their employee..."

I have started seeing more and more companies being open to employee feedback and EPI...

DirectSuggest
Lance Berringer, -
"Awesome!"

DirectSuggest is very user friendly and easy to operate. Excellent customer support.


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