Software products in this category help measure client satisfaction, recognize what’s stopping a customer from buying, and identify scopes for improvement. The software does this by running online surveys, asking the right question to customers at the right time. Advanced enterprise feedback management software not only collects and organizes feedback from customers, but helps find a way to incorporate the feedback into your daily business operations, so that you can take timely steps to reduce churn or improve the quality of your products and services. Different products come with different features, but some common features include ability to track the user’s behavior on your website while they were leaving feedback, ability to share prototypes with clients or team members and invite them to leave feedback, and ability to analyze and interpret the feedback.


TalkToUsers

TalkToUsers 91

(1)

TalkToUsers allows your website users to explain to you exactly what they're thinking about different aspects of your website by pointing, clicking and explaining in seconds. More Information...

Pure Chat

Pure Chat

(0)

Pure Chat is an easy-to-use live chat solution that can be added to your site in under 3 minutes. More Information...

Intercom

Intercom 91

(31)

Intercom is the easiest way for web and mobile businesses to see and talk to their users. More Information...

Formilla

Formilla

(0)

Formilla offers live chat software to businesses in all industries and works on all sites. More Information...

Feedbackify

Feedbackify

(0)

Feedbackify is the quickest and easiest way to receive private, real-time feedback from your website visitors. More Information...

WebEngage

WebEngage 67

(4)

WebEngage is a powerful on-site customer engagement suite for your website. More Information...

FeedbackPlease

FeedbackPlease 73

(1)

FeedbackPlease is a web-based tool that enables designers to gather feedback on their drafts easily. More Information...

15Five

15Five 79

(4)

15Five is an inter-company employee feedback system that allows you to know the pulse of your company. More Information...

Doorbell.io

Doorbell.io 82

(1)

Easily gather in-app user feedback on websites, Apple iOS apps and Android apps. More Information...

GoReact

GoReact

(0)

GoReact is a cloud-based video software for providing time-coded feedback, grading and critique of speeches, presentations, lessons and performances. More Information...


trial/premium
Review WAVE

Review WAVE

(0)

The Review Wave platform helps you automate your customer feedback process, get testimonials and ultimately 5 star online reviews. More Information...


trial/premium
Max Feedback

Max Feedback

(0)

Max Feedback is an online review platform designed to simplify the process for businesses to get and maintain online reviews on popular review sites like Google and Yelp. More Information...


trial/premium
Dashba

Dashba

(0)

Dashba.com allows businesses to communicate news and information to consumers. It enhances the customer relationship experience in a way that social media sites cannot. More Information...

Sentimy

Sentimy

(0)

Cool surveys for serious people. Create the coolest survey in the universe, with the highest completion rate. More Information...

Helprace

Helprace 79

(2)

Helprace is a customer service software with a help desk, self-service portal and community. More Information...

Customericare

Customericare

(0)

Customericare is a freemium live chat software that lets online businesses text, audio and video chat with website visitors. More Information...

Savah App

Savah App 76

(1)

Savah is a collaborative platform that streamlines feedback on design screens and allows creative teams to create interactive code-free prototyping for web & mobile apps. More Information...

Hotjar

Hotjar 84

(39)

Hotjar is an all-in-one analytics and feedback platform, at a fraction of the price. More Information...

Qualaroo

Qualaroo 69

(8)

Qualaroo gives marketers a complete solution for collecting and acting on visitor insights to improve website performance. More Information...

Customer.io

Customer.io 74

(5)

Customer.io helps you send targeted human messages to your users, by utilizing their unique interactions with your business. More Information...

ASKwidget

ASKwidget

(0)

ASKwidget is a fun & attractive popup survey that is designed to get you more meaningful feedback from your users. More Information...

Fancy Support

Fancy Support 73

(1)

A set of CRM and support services designed for startups on a budget. More Information...

Insitez

Insitez 92

(1)

Insitez allows you to optimize conversions and capture visitor intent on your website through highly targeted onsite surveys. More Information...

Spidergap

Spidergap

(0)

Spidergap is the online 360 degree feedback tool that makes it easy for employees to take control of their personal development. More Information...

Boldchat

Boldchat 66

(8)

Boldchat is a live chat and customer engagement business solution for the purpose of performing sales and support chats. More Information...

Prevue

Prevue

(0)

Prevue is an easy design presentation and feedback tool for agencies and their clients. More Information...

Nicereply

Nicereply 64

(10)

Nicereply.com is a customer service app and web-based analytic tool used to determine customer satisfaction with company's agents, products or services. More Information...

Vetter Suggestion Box

Vetter Suggestion Box

(0)

Vetter is an easy-to-use, easy-to-run Employee Suggestion Box tool. More Information...

Live2support

Live2support 77

(24)

Live2support live chat service helps to build loyalty, drive online sales and provide real time support by extending a helpful human presence. More Information...

Pegke

Pegke

(0)

Pegke is an easy to use Customer Loyalty & Retention Management Platform. It integrates with merchant POS systems to earn rewards across thousands of businesses. More Information...

ReviewTrackers

ReviewTrackers 84

(80)

Track, Manage and Generate Online Reviews from Your Happiest Customers. More Information...

DebugMe

DebugMe 79

(1)

DebugMe is a visual bug tracking solution that saves time to designers, testers, web developers and their clients. More Information...

Survey Anyplace

Survey Anyplace

(0)

Survey Anyplace enables anyone to create entertaining, interactive and mobile quizzes and surveys. More Information...

zipBoard

zipBoard 57

(3)

zipBoard is one of its kind tool allowing bug tracking, reviews/feedback for e-learning courses and also web products. It is easy to use and offers real time collaboration. More Information...

Mopinion

Mopinion

(0)

Mopinion is reporting software for online customer feedback. Turn customer feedback data from websites and apps into useful insights. More Information...

Enalyzer

Enalyzer

(0)

Enalyzer is a next generation survey tool. Why? 100% responsive web app. A clean UI/UX that increases usability. Powerful features & it comes with a Free Plan. More Information...

Wantoo

Wantoo

(0)

Wantoo is a simple, powerful cloud-based platform that makes it easy to listen, analyze, and act on feedback from your team, your customers or anyone else. Set up in seconds. More Information...

Survio

Survio

(1)

Survio is a modern online survey system for survey creation. Survio provides an effective solution for the preparation of questionnaires, data collection and analysis. More Information...

CheckMarket

CheckMarket

(0)

CheckMarket is a cloud-based survey software solution. We're not just a survey tool. What sets us apart are our enterprise features and wide range of professional services. More Information...

SurveyLegend

SurveyLegend 76

(45)

SurveyLegend is the next generation of surveys - engaging, platform-independent & beautiful. We empower companies, large & small & individuals, to create amazing surveys. More Information...

Insight Stash

Insight Stash

(0)

Fast, Simple Visitor Feedback Forms for your site. Gather insights from your visitors about your site, service, product fast. Improve your business based on feedback. Repeat. More Information...

Qeryz

Qeryz

(0)

Qeryz is a survey tool that is laser-targeted on the audience of your choice and hauls in at least 700% more responses and feedback. More Information...

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