Real Time Feedback

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What is Real Time Feedback?

Engage with your customers and resolve issues in real time, rather than after they leave a bad online review.

Founded in 2019 by serial entrepreneur Adam Alfia, Real Time Feedback was a solution to an issue he found himself facing within his businesses. Contrary to the fact Alfia’s seafood chain, Shell Shack, had a consistent stream of diners, the chain received seldom online reviews. The occasional less-than-perfect ratings often highlighted issues that were easily rectifiable — if only management was aware. Determined to bridge the gap, Adam along with his brother, Kfir Alfia, ventured to develop an elegant solution that empowers customers to anonymously submit feedback directly to management, exemplifying their philosophy: “Help before they Yelp.”

Real Time Feedback currently scores 71/100 in the 360 Degree Feedback category. This is based on user satisfaction (100/100), press buzz (30/100), and other relevant information on Real Time Feedback gathered from around the web.

The score for this software has improved over the past month. What is this?

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  • Real Time Feedback

360 Degree Feedback Market Radar

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Real Time Feedback Product Overview

  • smart QR codes placed around property

  • real time customer engagement

  • aggregate all review platforms into one portal

Languages Supported: English

360 Degree Feedback Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select 360 Degree Feedback software for business. Published in July 2024.

Software products for 360 Degree Feedback Management help organizations to collect, manage and organize feedback data from employees. 360 Degree Feedback Software focuses on the aspect of each individual and their effectiveness as an employee, coworker or s...


Real Time Feedback Features

  • 360 Degree Feedback
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • External Integrations
  • Feedback Management
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Employee Engagement
  • Review Monitoring
  • Net Promoter Score
  • Custom Assessments
  • Performance Reviews
  • Objectives Tracking
  • Comparative Reporting
  • Competency Assessment
  • Competency Scale
  • Gap Analysis
  • Mobile App
  • PDF Export
  • Multi-Source Feedback
  • Online Surveys
  • Paper Surveys
  • Participation Statistics
  • Performance Appraisal
  • Relationship Filtering
  • Department Rules
  • Review Moderation

Real Time Feedback FAQs

Does Real Time Feedback offer multi-user capability (e.g. teams)?

Add as many people as necessary for each location. No restrictions.

Does Real Time Feedback offer guides, tutorials and or customer support?

Live training, tutorial videos, and on-call help.

What is Real Time Feedback generally used for?

Customer engagement, risk mitigation, and review management

What platforms does Real Time Feedback support?

IOS, android, Mac OS, Windows. App not required.

Who are the main user groups of Real Time Feedback?

Brick and mortar businesses

Does Real Time Feedback integrate with any other apps?


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Real Time Feedback Alternatives

Real Time Feedback Alternatives & Competitors

TINYpulse Engage
TINYpulse Engage
  214 89/100
360 Degree Feedback Software
  1769 92/100
360 Degree Feedback Software
NPS Software
NPS Software
  28 89/100
360 Degree Feedback Software
  4 81/100
360 Degree Feedback Software
  22 87/100
360 Degree Feedback Software
  21 86/100
360 Degree Feedback Software

Real Time Feedback User Reviews

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