Engage with your customers and resolve issues in real time, rather than after they leave a bad online review.
Founded in 2019 by serial entrepreneur Adam Alfia, Real Time Feedback was a solution to an issue he found himself facing within his businesses. Contrary to the fact Alfia’s seafood chain, Shell Shack, had a consistent stream of diners, the chain received seldom online reviews. The occasional less-than-perfect ratings often highlighted issues that were easily rectifiable — if only management was aware. Determined to bridge the gap, Adam along with his brother, Kfir Alfia, ventured to develop an elegant solution that empowers customers to anonymously submit feedback directly to management, exemplifying their philosophy: “Help before they Yelp.”
Real Time Feedback currently scores 71/100 in the 360 Degree Feedback category. This is based on user satisfaction (100/100), press buzz (30/100), and other relevant information on Real Time Feedback gathered from around the web.
| The score for this software has stayed the same over the past month. What is this? |
smart QR codes placed around property
real time customer engagement
aggregate all review platforms into one portal
Product recommendations, vendor rankings, market overview and tips on how to select 360 Degree Feedback software for business. Published in March 2025.
Software products for 360 Degree Feedback Management help organizations to collect, manage and organize feedback data from employees. 360 Degree Feedback Software focuses on the aspect of each individual and their effectiveness as an employee, coworker or s...
FREE DOWNLOAD 360-Degree-Feedback-Software-Buyer-Guide-2018.pdfYes
Brick and mortar businesses
IOS, android, Mac OS, Windows. App not required.
Customer engagement, risk mitigation, and review management
Live training, tutorial videos, and on-call help.
Add as many people as necessary for each location. No restrictions.
