Online survey tools are used by businesses from almost every industry to obtain customer data. They are a great way to gain valuable insights into how a company’s target audience feels, thinks and their wants and needs. By collecting this information, the company acquires valuable data that can be used to improve its marketing strategy, its products and/or services and B2B and B2C relationships. Some software solutions do require a payment plan, but if running paid surveys and online research is not of great importance or priority to your business, you can always use the free version of the software and conduct your surveys this way.
Most free software survey platforms will allow you to create a survey more easily through readily available templates and questionnaires for more customization. You can then distribute these through your email contacts, QR code, social media and other available online channels.
Free software survey platforms provide individual, small businesses and startups with a way to run web-based surveys without having to invest in a paid option, which is often a limited resource when it comes to SMBs, allowing smaller companies to use their valuable resources and finances elsewhere.
As well as providing online tools that let businesses and organizations gather data and ask questions to their customers and employees, free survey software is a great way to obtain valuable insights into how their customers feel about the brand, what they think and what product and/or service enhancements they would want.
Many survey software solutions available today are packed with features and capabilities, and they are intuitive enough to help businesses gather whatever insights they need in order to improve their product, service, customer support and marketing insights.
Online survey solutions such as SurveyLegend, SurveyMonkey and Typeform offer a wide range of features, templates and survey questions that enable companies to effectively create well-rounded questionnaires that can help provide deeper insights into customer and employee behavior.
Online survey software solutions, whether paid or free, all provide an extensive collection of survey and questionnaire templates. Typeform, which is one of the leading free survey platforms, provides a number of tools and survey templates like customer engagement survey templates, employee satisfaction surveys and brand awareness surveys.
SurveyLegend, a web-based survey software service, offers a plethora of features across all of its pricing plans, including the free package. The free version comes with up to multiple users, three surveys per month, unlimited questions and unlimited responses per survey and integration with email, your web-page, Salesforce, Google Drive, Wordpress and many more.
Free survey platforms offer functions like dropdown list function, single and multiple selection, rating function, slider function, thumbs and emoji function and other functions you can incorporate into your survey questions.
You also have the option to create media-based surveys. SurveyLegend offers picture selection functionality for single and multiple picture selection, as well as picture ranking capabilities. If you want a standard text-based survey questionnaire, almost all free survey software services offer text-based functions as a core feature, from the basic text box to multiple text boxes and email.
If you want to create a survey questionnaire that can yield unique survey results for your company, many free survey software solutions also offer question customization as part of their free package. You can set acceptable input formats for the participants, scale rating ranges, include fields that require answers (marked with asterisks), add pictures in the questionnaire as well as gallery layouts and set minimum and maximum values.
Most free survey platforms let you choose your text style, adjust font sizes, text alignment, and add basic background effects. professionally designed themes that enable you to create surveys that reflect your brand, themes that are specifically designed for mobile devices, and even personalized themes that add to your survey customization efforts.
When it comes to ensuring accurate and reliable responses, many free survey platforms provide spam-bot protection to make sure all participants are genuine. Data collection can be done through PCs, tablets, as well as smartphones.
Data analytics capabilities come with the free version of most survey software tools in the market. Different types of charts can be used to provide a more comprehensive view of survey data, including pie charts, bar charts, doughnut charts, and more. Account statistics, live analytics, and raw data collection are offered with most free plans.
There are many benefits of using free survey software, among them the ability to create surveys in a cost-effective way. With minimal investment, individuals, small businesses and startups can integrate professionally designed templates, customizable questionnaires and other amazing features.
You can easily create custom online surveys for customer or employee experience, market research and product feedback and gather valuable insights and data for marketing teams.
With some free versions, users can have branding control with easy-to-use tools and features to customize themes and questions. Pictures, logos, and other media may also be added, on top of being able to change fonts and font sizes, leading to better customer experience when completing the survey and giving a more professional feel. You can collect comprehensive survey data through various channels, including email, mobile, SMS, social media and the web. This data can be used to improve relationships with customers and employees.
Survey software solutions, including free versions, also come with CRM data integrations. This provides users the ability to push survey responses directly into their CRM solution via custom APIs, allowing for the data gathered to be used more efficiently.
Survey analytics allow small businesses and startups to act fast and decisively. Advanced survey analysis, text-based and chart-based analysis and real-time sharable reports allow decision-makers to get hold of crucial information anywhere, at any time, and make critical decisions quickly.
Free survey software can be used to gather insights into customers, employees and their experiences, product and/or service feedback and market research, all with minimal investment. It’s a great way for businesses of all sizes to acquire all the data they need about their customer base, employees and other demographics without having to invest heavily in software options that may not be suitable for their use cases.