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What is

User engagement platform that helps businesses create personalized customer interactions. is reimagining customer experience by allowing e-commerce shops & digital marketers to easily create personalized interactions at every step of the customer journey, so they can better acquire & keep customers involved.

Customers such as Universal Pictures, Salesforce or Bloomberg use to create and integrate interactive content for any point in their funnel, from lead acquisition and qualification, through activation and conversion up to measuring customer satisfaction. Awards currently scores 92/100 in the Customer Engagement category. This is based on user satisfaction (94/100), press buzz (48/100), recent user trends (falling), and other relevant information on gathered from around the web.

The score for this software has improved over the past month. What is this?

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Crozdesk Icon Review

Editors' Review by the Customer Engagement Software Review Team is a powerful customer engagement platform that helps users to create personalized, interactive website content. It does this through several methods such as customizable and mobile-friendly quizzes, smart forms, personality tests, product configurators and surveys. These tools help in engaging customers and acquiring relevant information about their demographics. Through using interactive content in various points of your funnel, you can enhance visitor acquisition, lead conversions, and overall customer satisfaction.

When managing any type of business, it’s important to know your customers well—especially when they become interested in your product and willingly check out your site. With, you get to acquire information from these leads through fun methods such as quizzes and tests, lead pages and contests or promotions. Through this, you’ll get to know what they personally want out of your products or what their interests are and how they align with yours, as well as providing a more engaging buyer journey to website visitors as a whole. Features

Content elements

It can be boring to only have one type of content across your entire site. It generally doesn’t pique your customer’s interest and can result in a repetitive feel to your website. lets you choose from a wide variety of interactive content items. Users can generate valuable feedback insights through tools such as multiple-choice text or image-based questions. Other tools include the ability to embed dropdown fields, scheduling calendars, sliders, ratings (e.g. through stars or likes), linked and re-direct buttons, contact forms, file uploaders, opt-in checkboxes and popups, timers, video players, social accounts and sharing icons, calculators, as well as payment processing forms. Furthermore, many of these tools can be customized in terms of their shape, alignment, color or sizing as well as their behavior based on user interactions.

Drag-and-drop editor

In creating engaging content, the drag-and-drop editor is a powerful yet simple feature to have. Just select a pre-made template and use the drag-and-drop tool to customize your interactive content. This gives you full control over the entire look and feel of your website, giving it a personalized view from both the customer and business perspective. Additionally, when you’re customizing your site, the content editor saves every time you make a change—minimizing the risk of losing progress if, for example, a network error occurs. If you want to check out how your site looks from different screen sizes, then you can also toggle the device-specific previews.

Designs and templates

Aligning the design of your website with your brand is a crucial process when implementing new content. You also need a design that isn’t too boring or deluged with superfluous details. In order to help users strike the perfect balance, provides an editor with customizable templates, content alignment options, as well as the ability to configure fonts, colours, styles, and element opacity. If you don’t want to use a premade template, also enables users to start with a blank project and build it up from scratch.

Project collaboration covers the need for collaboration tools in businesses with a sizeable workforce. Projects, team members and workspaces can be organized and managed to facilitate increased productivity. In line with this, lets you set up multiple workplaces, invite several users to be team members, set their editing permissions, and create various organizations under a single user. This makes it easy to include team members and clients alike on a project while being able to control and limit their access.

Analytics and reporting also offers analytics and reporting functionalities. This allows you to gather data-driven insights and apply them to your business. With overview KPIs, personal data, response summary, third-party integrations and detailed responses, you can expect all the information you need to change any strategies or improve your campaigns. You’ll also get the ability to track several aspects such as submissions, average time and score details and visits. website quiz design Benefits

Deep customization’s various customization tools can let you personalize an entire website to your needs in order to provide customers with tailored interactions. By engaging with your audience through personalized, interactive content, you can more easily gather relevant information to apply to your marketing strategies later.

Powerful features

All the tools found in are catered to fit your requirements in creating the perfect personalized customer journey. You’ll find what you need, especially in terms of design, templates, editing, content elements and analytics. Even if the range of premade templates doesn’t quite fit your needs, users can start projects from scratch too. With the help of these features, you can acquire better data, increase user engagement and grow online sales.

Integrations lets you integrate with various other platforms. Its native integrations include HubSpot, ConvertKit, and GetResponse to name a few. Additionally, can integrate through Zapier as well as webhooks. When it comes to payment portals, you can have Paypal and Stripe. In terms of tracking, you can use Google Analytics, Google Tag Manager and Facebook. drag and drop editor Pricing

If you would like to try out before fully committing, you can get started with the free plan. You don’t need to input any credit card information and there is no need to install any software or to pay for updates, so users can get up and running with ease.

All plans include unlimited projects, questions, forms and pages, with providing four pricing packages to choose from:


The first plan is entirely free provided you don’t exceed over the 100 submissions-per-month rule. You get to use the most basic features in this plan, which include several unlimited features such as projects, visits, questions, forms and pages. However, you only get to use the test platform when it comes to accepting payments. Under this plan, only one user is allowed.


The second plan is priced at $19 per month under the annual subscription. If you subscribe by month, you’re charged $25 instead. You get to use 1,000 submissions per month for a single user.


Priced at $49 per month under the yearly plan and $75 under the monthly one, you’ll get to benefit from a limit of 5,000 submissions per month and have the ability to buy team seats.


The last plan charges you a monthly rate of $195 per month and a yearly rate of $149 per month. In this plan, on top of all the aforementioned benefits, you get to add custom domain add-ons and benefit from 15,000 submissions per month, as well as webhooks functionality.

If you require a higher submission limit than what is included in these plans, you can contact directly and ask for a customized quotation to ensure a fit.


If you’re looking for ways to capture your audience’s attention while ensuring relevant content is being pushed out, then you should certainly consider With its powerful features, customization tools and third-party integrations, your website content and buyer pipeline can substantially benefit. This solution lets you experiment with different content elements and helps with understanding what your customers want and expect out of your products. Overall, is user-friendly and easy to customize so you shouldn’t need any technical background to enhance your web-based customer engagement initiatives.

Customer Engagement Market Radar

Artboard 1 copy 4 Product Overview

Languages Supported: English, German, French, Arabic, Finnish, Bulgarian, Czech, Danish, Greek, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Chinese, Turkish, Thai, Swedish, Serbian, Spanish, Russian, Romanian, Dutch, Norwegian, Malay, Polish

Customer Engagement Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Customer Engagement software for business. Published in April 2024.

To build a strong relationship with customers, businesses need to engage them on multiple communication channels and keep the conversation going. Customer engagement software makes the job easy for SMEs by providing them tools for social media monitoring, e...


  • 2-Factor Authentication
  • A/B Testing
  • Accounts Receivable
  • Analytics
  • API
  • Audience Targeting
  • Balance Sheet
  • Batch Permissions & Access
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-App
  • Multi-Currency
  • Multi-Site
  • Multi-User
  • Notifications
  • P&L
  • Payment Processor
  • Payroll
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration
  • Template Designer
  • Net Promoter Score
  • Landing Pages Pricing Pricing Plans


  • 100 submissions / month
  • single user
  • collect 100MB file uploads
  • try paid features


1 user(s) / month
  • 1.000 submissions / month
  • single user
  • collect 500MB file uploads
  • Starter features


1 user(s) / month
  • 5.000 submissions / month
  • collect 2GB file uploads
  • Add team members
  • Professional features


1 user(s) / month
  • 15.000 submissions / month
  • webhooks
  • Add custom domain add-ons

Plans starting from: $25.00/month Credit card required: Yes Competitors Alternatives Alternatives & Competitors

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