You May Also Like

Simply Voting
Survey & Polling Software
Visit Website
Survey & Polling Software
Get a Demo
Survey & Polling Software
Try for Free

What is SmartSurvey?

With the SmartSurvey SaaS platform, users can capture, analyze and report virtually any type of data in a simple, yet stylish, online survey service.

SmartSurvey allows users to directly reach the people whose opinions matter the most, clients, partners, patients, students and suppliers.

SmartSurvey specializes in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on UK/EU based servers.

Whether you’re conducting market research, reviewing employee engagement or measuring customer satisfaction, our software has advanced features to suit every need.

SmartSurvey currently scores 90/100 in the Survey & Polling category. This is based on user satisfaction (90/100), press buzz (51/100), recent user trends (rising), and other relevant information on SmartSurvey gathered from around the web.

The score for this software has declined over the past month. What is this?
  • SmartSurvey
  • SmartSurvey
  • SmartSurvey

Survey & Polling Market Radar

Artboard 1 copy 4

SmartSurvey Product Overview

  • Unlimited questions

  • Unlimited responses

  • Advanced skip logic and piping

  • Bulk email distribution

  • Custom branding and themes

  • Multi-user managment

  • Multi-language

  • SMS distribution

  • Offline/kiosk mode

Languages Supported: English

Survey & Polling Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Survey & Polling software for business. Published in May 2024.

Software in this category creates and runs surveys and often also analyzes the survey results. Businesses can leverage this software to recognize customer pain points, identify strengths and weaknesses, and common patterns. Some advanced software features o...


SmartSurvey Features

  • 360 Degree Feedback
  • A/B Testing
  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-Site
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Vacation & Absence Calendar
  • Custom Data Forms
  • Call Tracking
  • Softphone
  • Click-to-Dial
  • Employee Engagement
  • Review Monitoring
  • Template Designer
  • Net Promoter Score
  • Landing Pages
  • Custom Assessments
  • Performance Reviews
  • Objectives Tracking
  • Comparative Reporting
  • Competency Assessment
  • Competency Scale
  • Gap Analysis
  • Mobile App
  • PDF Export
  • Multi-Source Feedback
  • Online Surveys
  • Paper Surveys
  • Participation Statistics
  • Performance Appraisal
  • Relationship Filtering
  • Department Rules
  • Review Moderation
SmartSurvey Pricing

SmartSurvey Pricing Plans


1 user(s) / month
  • Unlimited questions
  • 1 user account
  • Advanced question types
  • Export to Excel, CSV, PDF or Word
  • Advanced filtering & cross-tabs
  • Multiple tracking links
  • Skip logic & piping features
  • Custom theme/branding tool
  • 1000 response maximum per month
  • Unlimited surveys
  • Two-Factor Authentication
  • Text Analysis


  • 15 questions per survey
  • 100 response maximum per month
  • 1 user account
  • Unlimited surveys
  • Ready-made survey templates
  • Real-time Analytics
  • Phone, Chat & Email support
  • Increased security (SSL/HTTPS)
  • Standard training

Business Team

3 user(s) / year
  • Unlimited questions
  • Unlimited responses
  • Starting at 3 user accounts
  • Unlimited surveys
  • Multi-user Management


1 user(s) / month
  • Unlimited questions
  • Unlimited responses
  • File upload question type
  • Advanced question & page logic
  • Schedule reports sent by email
  • Advanced cross-tab report
  • Survey authentication
  • Enhanced security settings
  • 1 user account
  • Unlimited surveys
  • Bulk email tool


1 user(s) / year
  • Unlimited questions
  • Unlimited surveys
  • Unlimited responses
  • 1 user account
  • Customer success team access
  • API access
  • Webhooks
  • Custom survey redirects
  • Email triggers
  • Google Analytics intergration
  • Multi-language
  • Offline mode
  • Send by SMS

Enterprise Team

3 user(s) / year
  • Unlimited surveys
  • Unlimited responses
  • Unlimited questions
  • Multi-user Management
  • Professionally designed templates
  • Access restriction by IP

Plans starting from: $30.00/month Credit card required: N/A

SmartSurvey FAQs

Does SmartSurvey offer guides, tutorials and or customer support?

We offer support to all of our members through our ticket system found in your control panel, as well as Email, Chat and Phone support. Business and Enterprise users benefit from a personal account manager. Enterprise Team accounts and above gain access to our Customer success team.

Who are the main user groups of SmartSurvey?

Over 240,000 users worldwide benefit from our survey software. We have features to suit everyone, from self-employed researchers to multinational corporations.

Our customers range from businesses including Microsoft, BBC, FIFA, IKEA, and IBM to universities, colleges, charities, not-for-profit organizations, government departments, NHS hospitals, police forces and local councils.

What platforms does SmartSurvey support?

SmartSurvey currently supports Zapier, Google Analytics & Salesforce integrations.

Does SmartSurvey offer an API?

The SmartSurvey API gives you access to secure survey data for use in your own app. It strives to be RESTful and is organized around the main resources you’re familiar with from the SmartSurvey web interface.

Does SmartSurvey offer multi-user capability (e.g. teams)?

Yes, whether you work in a small, medium or large enterprise you can manage multiple users with ease. Admins can add and remove users, and set response quotas per person.

Your team can share themes, contact lists, and commonly used questions. If specific surveys and forms need to be used, they can be duplicated and transferred between users.

Account administrators can set different survey functionality permissions for multiple or individual users. Access to each feature can be regulated, from design updates to results viewing and survey settings management.

What is SmartSurvey generally used for?

SmartSurvey is the UK’s leading provider of online surveys, questionnaires, forms and quizzes, used for market research, customer feedback, employee engagement, registration forms, event management and more.

Customers can generate survey invitations digitally via email and SMS, share them via social media and embed them directly onto websites or commission custom pop-up surveys. Results can be viewed in real-time and exported in CSV (Excel) for analysis.

SmartSurvey Competitors SmartSurvey Alternatives

SmartSurvey Alternatives & Competitors

  3023 94/100
Survey & Polling Software
  17795 90/100
Survey & Polling Software
  49 89/100
Survey & Polling Software
  395 91/100
Survey & Polling Software
  35 90/100
Survey & Polling Software
  242 90/100
Survey & Polling Software

SmartSurvey User Reviews

No user reviews yet.
Rate this app or be the first to review it!
Page last modified:
Back to top