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About SurveyMonkey

SurveyMonkey provides customizable online surveys, in two versions: free, with survey creation capability, and paid, with back-end features, such as sample selection, bias elimination, and data representation.

The main purpose of this platform is to help its users make better decisions. It generates a positive experience for both survey creators and for the targeted audience. DYI researchers can perform data analysis, helping business owners in brand management, and consumer-focused marketing.

The intuitive interface makes it easy to create professional surveys, which can be emailed or posted on social media. Busines users get real-time customer satisfaction data - a key basis for improving their products or services - and can also learn about their employee engagement, or market trends.


  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score


  • Survey Templates

  • Skip Logic

  • Answer Validation

  • Customizable Survey Links and Design Themes

  • Export Results to Excel and PDF

  • Custom Branding

  • Reach the Right People

  • Email Distribution



Included in plan:
  • Unlimited Surveys
  • 10 Questions per Survey
  • 100 Monthly Total Responses
  • 24/7 Customer Support via Email
  • Team Accounts & Tools
  • Quizzes


Monthly Subscription
Included in plan:
  • 1,000 Monthly Responses
  • Unlimited Questions per Survey
  • Customized Surveys
  • Data Exports
  • Survey Analysis


Yearly Subscription
Included in plan:
  • Unlimited Responses
  • 2 Users Total - All Team Tools
  • Advanced Data Exports
  • Customized Survey Experience
  • Survey Logic
  • Advanced Survey Analysis
  • Multilingual Surveys
  • SurveyMonkey Industry Benchmarks


Yearly Subscription
Included in plan:
  • Advanced Survey Logic
  • White Label Surveys


    Who are the main user groups of this service?
  • Users of SurveyMonkey are SMEs, large enterprises, startups.

  • Does this service offer an API?
  • Yes, SurveyMonkey offers REST-based API.

  • Does this service integrate with any other apps?
  • Integrations: Slack, Salesforce Sales Cloud, MailChimp, Trello, HubSpot Marketing, Peek Pro Tour Operators, HubSpot CRM,, Zoho CRM, Wrike, Zapier, Hootsuite, Infusionsoft, Freshdesk, SharpSpring, Hatchbuck, Arlo Training & Event Software, QuickTapSurvey, ClicData, ActiveCampaign.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capability offered.

  • What are some applications this service is commonly used in tandem with?
  • This serviced is commonly used in tandem with CRM and analytics tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Tips, Help Center.

  • What is this service generally used for?
  • This service is generally used for online surveys creation.

  • What platforms does this service support?
  • This is a web-based service, with Android and iOS native apps offered.

Vendor Information

Based in:


Who uses SurveyMonkey
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
English, Spanish, Portuguese, German, Dutch, French, Russian, Italian, Danish, Swedish, Chinese, Japanese, Korean, Turkish, Norwegian, Finnish
Regional Restrictions:
No restrictions.
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