Field service scheduling refers to the process of scheduling and tracking mobile business operations.
Field service scheduling software, a more dedicated and lightweight subset of field service management software, helps operations managers to plan agent schedules, optimize routes and transportation, manage client information and history, as well as submit and record work orders, all in a centralized location.
Overall, these solutions can help to significantly reduce scheduling time and costs. Unlike manual scheduling systems that have to account for unforeseen delays, field service scheduling software can more densely schedule appointments and reduce travel time due to intelligent real-time route optimization. Furthermore, these solutions can alert field service managers to upcoming or emergency maintenance and inventory requirements.