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What is Kickserv?

Kickserv is a cloud-based field service and CRM application that helps small business owners automate basic business processes.

KickServ is developed for small businesses in any industry that provides client services in the field.
Thanks to Kickserv’s mobile capabilities, the solution can be used equally by both onsite and offsite employees. Technicians who work in the field can take advantage of advanced features like GPS tracking and automated team status updates.
It helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where users can complete jobs.

Kickserv Awards

Kickserv currently scores 86/100 in the Field Service Management (FSM) category. This is based on user satisfaction (84/100), press buzz (34/100), and other relevant information on Kickserv gathered from around the web.

The score for this software has improved over the past month. What is this?

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Field Service Management (FSM) Market Radar

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Kickserv Product Overview

  • Invoicing & Online Payments: It is possible to send invoices and collect payments online instantly.

  • Detailed Reporting: Using predefined reports, or making own custom reports.

  • Dynamic Calendar: It can help teams plan for even the most complex schedules.

  • Self-service Portal: Enables user's customers to track their jobs and make requests with the self service portal.

  • Customer Tracking: From contact information to sales, job, and invoice history.

  • Sales & Estimates: Tracks all user's prospects and estimates easily.

Languages Supported: English

Field Service Management (FSM) Software Buyer Guide 2021

Product recommendations, vendor rankings, market overview and tips on how to select Field Service Management (FSM) software for business. Published in November 2021.

Supporting sales agents, field workers and fleet managers, field service management software is all about optimizing routing and effective fleet use. With features such as automatic territory management, map visualization, calendar management and appointmen...


Kickserv Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • Accounts Receivable
  • API
  • Application Tracking
  • Attendance Tracking
  • Balance Sheet
  • Batch Permissions & Access
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • File Sharing
  • File Transfer
  • Forecasting
  • Gantt Charts
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Onboarding
  • P&L
  • Payment Processor
  • Payroll
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Call Tracking
  • Time Management
  • Click-to-Dial
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration
  • Route Optimization
  • Mobile App
  • Sales Automation
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling
  • Pipeline Management

Kickserv Pricing Plans

Other pricing information:

Lite: $26 /month up to 2 users
Basic: $44 /month up to 5 users
Standard: $89 /month up to 10 users
Pro: $134 /month up to 20 users
QuickBooks® 2-way Sync: Online or Desktop $10/month
14 day free trial

Credit card required: No

Kickserv FAQs

Who are the main user groups of Kickserv?

Kickserv is most frequently used by professionals in the plumbing, landscaping, computer repair, HVAC, and carpet cleaning industries. The majority of these companies have fewer than 50 employees.

What is Kickserv generally used for?

It is used for field service management.

What platforms does Kickserv support?

Platforms: Web-based on Windows and Mac, iPhone-iPad, Windows Phone, Mobile Web App.

What are some applications Kickserv is commonly used in tandem with?

It is most commonly used with QuickBooks.

Does Kickserv integrate with any other apps?

They have a seamless 2-way Quickbooks integration with no double entry.

Does Kickserv offer an API?

Yes, they offer an API.

Does Kickserv offer guides, tutorials and or customer support?

Support: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

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Kickserv User Reviews

Average User Rating:
4.22/5 based on 83 user ratings.
Your Rating:
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"They have been of great help to us to simplify decision-making within the company,"

What do you like about Kickserv?

The fact that it brings together in one place a wide variety of functions that help me improve a large number of processes within my company is wonderful for me, since it constitutes a fairly complete and comprehensive solution when it comes to billing , customer management, customer service and many other things, the ease of use is something really admirable, not to mention the fact that its interface is quite simple and elegant at the same time with a fairly intuitive design that facilitates its use in At all times, the reporting options it has are quite complete and detailed, and they have been a great help to simplify decision-making within the company, customer service is at another level, since they answer everything, no matter how big or small the problem is in a short period of time.
In my company, performing any task, no matter how simple it was, could become quite a cumbersome task because we did everything manually, however after discovering Kickserv and migrating all the billing and customer service processes we have had a great respite, because it allowed us not only to automate and digitize a large amount of information, but also led to the improvement and optimization of a large number of previously very complex tasks and processes, activities such as payroll What used to be a very complex task today can be done in just a few minutes, and all thanks to Kickserv! In short, I recommend this application to improve and raise your company to the next level.

What do you dislike about Kickserv?

Since we have been using this software in my company, all processes have been simplified and streamlined in a very positive way, which has increased the overall efficiency of the staff, since thanks to Kickserv they can perform any task in a quite positive way. fast, I have been using it for a little over 5 years and I have not gotten anything to complain about.

Ease of use
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