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Software Description:

ReachOut Suite is a cloud-based solution for managing the delivery of field services. Key features include audits and inspections, work order management and surveys. On-premise deployments are also available.

ReachOut includes tools to help users organize, schedule, dispatch and track work, as well as deliver and analyze field services. Users can manage team utilization and assign work using a drag and drop interface. Mobile apps for iOS and Android allow field staff to update job information from the job site, and workers are automatically notified about schedule changes.

The ReachOut customer repository stores client interaction history and users can view prior activities and past client purchases from a single dashboard. Users can construct configurable and reusable inspection workflows with a guided data collection interface from a smartphone or desktop.

  • The World's Most Affordable Field Services Organizer
  • A simple-to-use mobile app
  • A cloud-based control system
  • Trusted by over 10,500 field technicians
  • Record Customer Requests with Tickets, Manage Inspections and Audits, Manage Jobs and Work Orders
  • Automate field service operations to improve efficiency and save money
  • For managers and back office staff, the easy-to-use software coordinates all field service operations and customer interactions in a single platform
  • For field personnel, the free app on their own smartphone is the cure for all their paperwork headaches

Support is offered through an online knowledge base, email and teleconference.

Features:

  • Multi-User
  • Notifications
  • Data Export
  • Data Import
  • Customer Management

Summary:

  • Unlimited Customizable Forms

  • Unlimited Assignments

  • Interactive Dashboard

  • Estimate & Invoice Creation

  • User Role Creation

  • Offline Sync Ability

  • Smart Fields with Skip Logic

  • Simple Drag and Drop Scheduler

  • Pipeline view for Tracking Tasks

  • Annotated Photos

Basic – $30/user/month or $25/user/month (Annual Billing)

Free
Included in plan:
  • All Features More than 3 Users Team Management + 1GB additional storage

Enterprise – By quote


1 user(s) / month
Included in plan:
  • All Features Single Tenant Cloud On-Premise Custom Features IoT Support Volume Pricing Integrations API Access

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support is offered through an online knowledge base, email and teleconference.

  • What are some applications this service is commonly used in tandem with?
  • Nil

  • What platforms does this service support?
  • Web app and Mobile app (Android & iOS)

  • Does this service integrate with any other apps?
  • No

  • Does this service offer an API?
  • No

  • Who are the main user groups of this service?
  • Field Staffs and their managers

  • What is this service generally used for?
  • Field Service Mangement

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
94

Other:

Who uses ReachOut Suite
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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