Housecall Pro

What is Housecall Pro?

Housecall Pro is a top-rated business solution for home service professionals to streamline scheduling, dispatching, payments, & more. Trusted by over 20k customers.

Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place.

The Housecall Pro platform is available through a mobile app and web portal for Pros across the United States and Canada.

Online booking, on-my-way texts, and review generation help Pros offer a professional, 5-star customer experience. The Housecall Pro team is always here to help via live chat and phone, and every Housecall Pro plan comes with access to the internet’s most supportive community of service professionals.

Please visit our website to learn more about our offerings for home service professionals across HVAC, electrical, plumbing, carpet cleaning, and other industries.

Housecall Pro currently scores 88/100 in the Field Service Management (FSM) category. This is based on user satisfaction (86/100), press buzz (50/100), recent user trends (rising), and other relevant information on Housecall Pro gathered from around the web.

The score for this software has declined over the past month. What is this?

Regional Restrictions: United States and Canada Only

  • Housecall Pro
  • Housecall Pro
  • Housecall Pro
  • Housecall Pro
  • Housecall Pro
  • Housecall Pro
Crozdesk Icon

Housecall Pro Review

Editors' Review by the Field Service Management (FSM) Software Review Team

Housecall Pro is a SaaS field service management platform that offers a breadth of features and is fully scalable for a range of business sizes from single service professionals to multi-user operations, based in the US and Canada. Built around a central cloud management dashboard, Housecall Pro also offers two complementary apps, one for end customers and another for the service professional.

Housecall Pro’s cloud dashboard centralizes all the functionality from across the suite of tools and acts as a database and record management system which seamlessly links with the two apps. The dashboard offers role-based logins, so users can access the level of functionality they require, which is especially useful for multi-user operations. The dashboard offers a range of functionality that goes far beyond scheduling and diary management – although that is present.

HouseCall Pro Service Management dashboard

Admin users can create and edit customer jobs, build out a pricing quote based upon individual preset products or services, or custom line items, before assigning them to a service professional, or themselves. This job is then reflected in the professional’s own dashboard and calendar, as well as on the service app. The platform offers seamless communication via text message and email to both the service professional to update them on jobs, as well as the customer. This ensures that all parties involved are well-managed and informed.

HouseCall Pro Service Management data

The dashboard also offers full customer management functionality including billing history and invoices, job history, notes and location data. All of which ensures that repeat customer details are easily managed and accessible. Plus, the dashboard also offers some impressive online and offline marketing functionality that takes the platform beyond a scheduler. Users can create marketing emails from within the dashboard to send to customers, both individually or on a bulk basis. These can be sent immediately or scheduled based upon behavioral triggers – such as time elapsed since the previous job. This makes customer retention management easy with no customer being forgotten. In addition, Housecall Pro also offers offline postcards to further engage with customers. Users can build out their own design and for a small fee they are printed and posted directly to the customer. With inbuilt GPS functionality, field professionals gain visibility of the job location via the service app, and admin users can plot the most efficient job routes as well as accessing live location updates of their team in the field. Finally, end customers are also offered direct booking functionality so they can create their own jobs that are instantly added to the schedule.

HouseCall Pro Service Management email

The Housecall Pro service app offers a more critical view for the professional in the field. Presenting a schedule view that allows the user to see their personal job schedule and access each individual job detail by clicking the record. The job record includes address details, location snapshots from Google, and full job detail. The user can also click to notify the customer that they are en route to ensure they are continually managed along the way. Once the job starts, the service professional can add notes and live photos to the job record, as well as the ability to recalculate the invoice if the job changes or add discounts to amend the invoice total price. Once a job is completed, the professional can then present the customer with terms and conditions and a countersign screen to ensure each job is completed satisfactorily and verified. Payment can even be taken via a live credit card processor inbuilt to the app, with invoice being emailed instantly to the customer or printed, and the job closed. All updates, photos, invoices, and data are stored centrally for security and efficiency  and can be accessed at a later date. The functionality and simplicity of the UI within the app means professionals are highly mobile, can work efficiently and can be on-boarded very quickly.

HouseCall Pro Service Management app

Finally, the Housecall Pro customer app is ideal for regular private or commercial customers, making the booking of repeat jobs simple. The app also acts as a gateway to all the professionals within their area using the service app and software. The customer can access and search different service professionals, check ratings and see the professional’s headshot and location, before booking jobs with them, even if they haven’t previously.

HouseCall Pro service management customer app

Overall, Housecall Pro is a highly dexterous and powerful SaaS toolset that supports individual service professionals as well as offering scalability for multi-user service organizations. It combines a range of functionality from different software that reduces the need to run or integrate multiple systems. Ultimately the product is focussed on delivering the best service for the customer, which it certainly delivers, making it a highly compelling and impactful product.

Field Service Management (FSM) Market Radar

Artboard 1 copy 4

Housecall Pro Product Overview

  • The premier all-in-one service business management app

  • Dynamic job scheduling and dispatch with real time job updates across all devices

  • HouseCall Pro provides a seamless one-click QuickBooks Online integration

  • Provide your customer with a delightful experience through SMS and invoice automation

  • Create, edit, and launch customized postcard and email marketing campaigns

  • Take payments out in the field at one low flat credit card processing rate

  • Take customer signatures before and after the work is done while out in the field

  • Save at least 15 hours a week on paperwork alone with HouseCall Pro

  • Save hundreds of dollars a month on additional staff with HouseCall Pro

  • Get your business organized and your office in order with HouseCall Pro

Languages Supported: English
Regional Restrictions: United States and Canada Only

Housecall Pro Features

  • 2-Factor Authentication
  • Accounts Receivable
  • API
  • Balance Sheet
  • Billing/Invoicing
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • P&L
  • Payment Processor
  • Payroll
  • Project Management
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Call Tracking
  • Click-to-Dial
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration
  • Route Optimization
  • Mobile App
  • Sales Automation
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling
  • Pipeline Management
Housecall Pro Pricing

Housecall Pro Pricing Plans


  • Access to HouseCall Pro App and Web Portal
  • 1 User
  • Scheduling and dispatch
  • Automated invoicing and receipts
  • Estimates
  • 2.90% credit card processing (flat)
  • HouseCall customer booking app
  • Email support
  • Customer job SMS & email notifications
  • Dashboard with key business stats
  • Google Calendar Integration
  • Employee GPS tracking


  • 1-6 Users
  • Everything in the 'SIMPLE' plan
  • Live chat support
  • Unlimited email reminders
  • 86¢ postcard marketing
  • Yelp, Facebook, and website online booking
  • Company in-app chat
  • QuickBooks Online integration


  • Unlimited Users
  • Everything in the 'MODERN' plan
  • Live chat support
  • Customizable reports

Plans starting from: $39.00/month Credit card required: Yes

Housecall Pro FAQs

Does Housecall Pro offer multi-user capability (e.g. teams)?

Yes, with Housecall Pro you can create dynamic teams. You can edit your teams on a case-by-case basis and dispatch exactly which employees are needed for each job.

Does Housecall Pro offer guides, tutorials and or customer support?

Yes, Housecall Pro offers unlimited customer support. The Customer Success team is available around the clock through chat and the phone. There is also an extensive Help Section with how-to articles and tutorial videos.

What platforms does Housecall Pro support?

Housecall Pro is a cloud-based solution with both a web portal and native mobile apps. The web portal is accessible on any device with Internet access. The app is available for both iOS and Android.

Who are the main user groups of Housecall Pro?

Service professionals in a variety of service industries, such as carpet cleaning, plumbing, HVAC, janitorial, window washing, and more use HouseCall Pro for field service management. Housecall Pro caters to any service based company across hundreds of industry verticals.

What is Housecall Pro generally used for?

Housecall Pro streamlines business processes. It eases communication within organizations as well as with customers. This solution allows companies to forego paperwork in favor of digital automation. Housecall Pro allows service businesses to operate at maximum efficiency.

What are some applications Housecall Pro is commonly used in tandem with?

Yes, Housecall Pro integrates with QuickBooks Online, Google Maps, and Google Calendar.

Does Housecall Pro offer an API?

It currently does not, but may in the future.

Does Housecall Pro integrate with any other apps?

QuickBooks Online, Google Calendar, and Google Maps.

Housecall Pro Competitors Housecall Pro Alternatives

Housecall Pro Alternatives & Competitors

Odoo Field Service
Odoo Field Service
  6 89/100
Field Service Management (FSM) Software
  127 87/100
Field Service Management (FSM) Software
  3 85/100
Field Service Management (FSM) Software
  56 87/100
Field Service Management (FSM) Software
  2 81/100
Field Service Management (FSM) Software
WorkWave Service
WorkWave Service
  7 82/100
Field Service Management (FSM) Software

Housecall Pro User Reviews

No user reviews yet.
Rate this app or be the first to review it!
Page last modified:
Back to top