Field Service Management (FSM) Software

Field Service Management (FSM) Software Awards 2017 - Top 15 List View All Products

Field service agents no longer need to head back into the office to do administrative work. Job updates, quoting, scheduling, communicating with customers and much more, can all be done on-site with a Field Service Management software (FSM), which opens the doors to increased efficiency and transparency. These products are integral to any business with a mobile workforce that provides on-site services. Software in this category can also give managers a birds-eye-view of operations, with most products offering solutions that track agents and vehicles, and some that even offer route guidance. The following is a list of the best Field Service Management software.

This ranking was published on November 01, 2017. For the most up-to-date Crozscores, user reviews and other information please have a look at the full list of Field Service Management products.

1
92%
PlanGrid

PlanGrid (91)

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PlanGrid is a leading construction and productivity software that can deliver real-time project information to on-site workers and managers. PlanGrid has an all-encompassing suite of features including blueprint collaboration that includes version control, markups & photos, hyperlinking and more. More Information...

2
89%
ServiceTrade

ServiceTrade (38)

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A SaaS platform that offers a number of customer service applications for contractors that increases efficiency and streamlines operations, ServiceTrade will provide clients with real-time updates through audio memos, photos, eletronic quotes and job history notes. More Information...

3
80%
Badger Maps

Badger Maps (59)

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Badger Maps is an intuitive route planner that is perfect for sales teams. With Badger Maps, sales teams can schedule, plan and optimize their routes in a single unified application. There are also features that enable users to manage customers and find new leads, which increases the utility of the product. More Information...

4
77%
ZenMaid

ZenMaid (13)

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ZenMaid is a field service management software for residential cleaning services. With a simple and easy to use interface, ZenMaid provides an efficient way to schedule customer appointments. There are also extensive automations for emails and followups, work orders and SMS. More Information...

5
76%
Jobber

Jobber (12)

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Jobber is packed with useful features that will save time and streamline workloads and communication for landscaping businesses. Jobber has features for virtually every area of business, including accounting, client communications, invoicing, job forms, expense tracking, quoting and payment tracking. More Information...

6
73%
FieldAware

FieldAware (16)

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FieldAware can help field technicians and dispatchers in a variety of ways. It has the ability to store customer information, upsell services to customers, and track inventory with alerts and reminders. In addition, FieldAware provides everything you need to communicate with customers and schedule changes, all in a matter of seconds. More Information...

7
71%
ClickSoftware

ClickSoftware (68)

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Suitable for businesses of any size or niche, ClickSoftware is a field service management software that is intuitively designed and simple to use. It will ensure that customers receive the best customer service, with its features for resource planning, route planning, shift management, contractor management, and analytics. More Information...

8
71%
mHelpDesk

mHelpDesk (210)

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An all-in-one field service automation software, mHelpDesk provides all of the tools you need to mitigate repetitive and time-consuming administration tasks. In addition to the expected field service management solutions, mHelpDesk has extensive tools for pre-sales, such as lead management, estimates, quotes and online booking. More Information...

9
70%
Fulcrum

Fulcrum (20)

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Fulcrum is a unique hosted mobile forms platform with a huge range of possibilities. At its core, Fulcrum gives field surveyors the ability to design dynamic data collection forms, anywhere at any time. More Information...

10
70%
Natural Insight

Natural Insight (13)

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Natural Insight offers features for field and retail services with larger workforces. Natural Insight will ensure that your staff get to the right place at the right time and communicate effectively. It can also offer personalized reports to clients and ensure that you have full oversight over your field team. More Information...

11
68%
Kickserv

Kickserv (80)

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Kickserve is a field service management software that offers features for team scheduling, jobs, invoices, payments, leads and estimates. Quick to setup and easy to train staff in its use, Kickserve will enhance the efficiency of your entire team. There are additional add-ons for QuickBooks/Xero synchronization and marketing that can increase the utility of this product. More Information...

12
68%
ServicePower

ServicePower (5)

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Give your teams the ability to deliver faster service with ServicePower. This product offers a unified suite of features that will improve your ability to deliver great customer service. ServicePower tackles just about every area of field service, but one of its standout features is the smart AI-driven scheduling tool with real time optimization. More Information...

13
68%
Service Autopilot

Service Autopilot (13)

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Service Autopilot is a great field service management software solution for lawn care, cleaning, snow removal and field service. It has a full featured mobile application that enables GPS tracking, client messaging, time tracking, billing and field photos which lets you view and send pictures within the software. More Information...

14
67%
WorkWave

WorkWave (1)

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WorkWave is an excellent solution for managing and communicating with your fleet drivers. With WorkWave, you can efficiently plan routes for your drivers, receive real-time updates from your fleet, track your fleet with GPS tracking and more. WorkWave will even analyze and optimize your routes, ensuring that your drivers beat the traffic. More Information...

15
66%
Housecall Pro

Housecall Pro (102)

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Housecall Pro is the perfect software for any home services business. It provides features for dispatch, scheduling, estimates, invoicing and customer booking. Best of all, you can do all of this from a phone. More Information...


All scores are fixed as of the date of publication.

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