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What is ServicePower?

ServicePower is provider of software and services in field service and workforce management.

This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.

ServicePower scored 83/100 in the Field Service Management (FSM) category. This is based on user satisfaction (80/100), press buzz (40/100), recent user trends (rising), and other relevant information on ServicePower gathered from around the web.

The score for this software has improved over the past month. What is this?

ServicePower Awards

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Field Service Management (FSM) Market Radar

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ServicePower Product Overview

  • ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.

  • ServiceMobility: Device and OS agnostic mobile dispatching software.

  • ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.

  • Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.

  • ServiceOutsourcing: Outsourced service management provided by the ServicePower team.

  • M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.

Languages Supported: English

ServicePower Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Gantt Charts
  • Lead Management
  • Multi-User
  • Notifications
  • Onboarding
  • Payroll
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Vacation & Absence Calendar
  • Time Management
  • Employee Engagement
  • Route Optimization
  • Mobile App
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling

ServicePower FAQs

Who are the main user groups of ServicePower?

This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.

What is ServicePower generally used for?

It is used as a mobile workforce management software.

Does ServicePower integrate with any other apps?

ServicePower integrates with other apps.

Does ServicePower offer an API?

It offers an API.

What platforms does ServicePower support?

Platform: Online, Mobile.

Does ServicePower offer guides, tutorials and or customer support?

In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.

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