This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.
ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.
ServiceMobility: Device and OS agnostic mobile dispatching software.
ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.
Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.
ServiceOutsourcing: Outsourced service management provided by the ServicePower team.
M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.
Who are the main user groups of this service?
This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.
What is this service generally used for?
It is used as a mobile workforce management software.
Does this service integrate with any other apps?
ServicePower integrates with other apps.
Does this service offer an API?
It offers an API.
What platforms does this service support?
Platform: Online, Mobile.
Does this service offer guides, tutorials and or customer support?
In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.