ClickSoftware is software for workforce optimization.
It provides a comprehensive range of mobile workforce management solutions designed to help service organizations face head-on the challenges of mobile workforce scheduling.
The product is very scalable to meet the scheduling demands of any size organization. It's also quite customizable, although it requires skilled and certified personnel to manage the changes to code, logic, or applications.
Who are the main user groups of this service?
What is this service generally used for?
ClickSoftware markets its products to large companies such as utility and retail companies as well as small and medium businesses in a variety of industries such as communications, utilities, retail, Insurance, capital equipment, home services, oil and gas, public safety and security.
What platforms does this service support? (e.g. native mobile apps)
It is generally used for workforce management and field service management.
Does this service integrate with any other apps?
It is web-based service working on: Windows 8, Windows XP, Windows Vista, Windows 7, Windows 2000, Web browser (OS agnostic), Mac OS, Android.
Does this service offer an API?
It integrates with: SAP, Oracle, Microsoft Dynamics, Sybel etc.
Does this service offer guides, tutorials and or customer support?
It offers an API.
They provide 24/7 online support, brochures, case studies, and video tutorial.