Mobile workforce management software has become increasingly popular as mobile devices with an active internet connection have become commonplace.
These solutions go beyond standard workforce management software by connecting managers with field service agents. As such, they primarily facilitate streamlined mobile workforce management by sending and receiving real-time updates to/from employees or subcontractors that work off-site. This makes communication very simple as information can be easily shared such as geolocation data, media files, as well as general progress tracking. Some solutions can go further and incorporate capabilities such as scheduling, time tracking, and payroll calculation. Additionally, all job data can be stored in a centralized location for ease of access.
Mobile workforce managers can often also utilize capabilities such as business intelligence analytics and reporting. This data can provide a complete overview of the quality of services and their delivery, as well as help to budget for future projects.