Best Lead Management Software in 2018

Lead management software not only helps businesses generate and nurture leads, but manage the leads through the entire sales funnel until purchase. You can use this software to collect, update and segment lead data, view a lead’s position in the sales funnel, track and analyze interactions with a lead and find out which marketing strategies or channels are bringing in quality leads for your business. Key features include the ability to create, segment and distribute lead data, capture identity and manage customer inquiries. More advanced products also help manage lead filtering, lead grading, lead nurturing and sales contract management.  Read the full software guide...


Reply

Reply 66

(2)

Reply is a Sales Automation Software that puts your outreach on autopilot, while still making each communication personal. More Information...

bpm'online CRM

bpm'online CRM 80

(4)

Bpm’online is a provider of the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations. More Information...

bpm'online sales

bpm'online sales 77

(2)

Bpm'online sales - sales automation software to accelerate the complete sales cycle — from lead to repeat sales. More Information...

TLDCRM

TLDCRM 52

(7)

An easy to use and affordable SaaS Platform for Insurance Agencies & Call Centers. A combination of CRM, Marketing Tools & VoIP Technology. More Information...

Opphound

Opphound 40

(4)

Opphound empowers professional service businesses to take charge of their sales funnel and focus on the right opportunities. More Information...

DocSend

DocSend 88

(75)

Docsend provides actionable document insights for sales and marketing. More Information...

Azurepath

Azurepath 63

(12)

Let Azurepath track lead activity and aging leads, generate reports, forecast sales, and create insights for you automatically. Only $14.95 per month after a free trial. More Information...

noCRM.io

noCRM.io 63

(1)

Lead management software built for salespeople to close more deals without wasting time filling out forms. More Information...

LeanData

LeanData 61

(0)

LeanData’s Demand Management Suite helps companies make the most of their demand through lead to account matching and intelligent lead routing. More Information...

Blitz

Blitz 51

(0)

Blitz is a cloud-based sales and lead management system. More Information...

Lucep

Lucep 47

(1)

Lucep connects leads generated from your website directly to your sales team via a mobile app. More Information...

Pobuca

Pobuca 46

(4)

Control your contacts while improving collaboration/productivity. Use Pobuca to store contact info of your organization connections & facilitate communication on any device. More Information...

boberdoo

boberdoo 45

(0)

The boberdoo lead distribution software will save countless hours and position you to maximize your revenue on every lead. More Information...

eMyPA

eMyPA 29

(0)

Your sales team becomes more productive by capturing business cards of their contacts with the context information relevant to your business using eMyPA mobile app. More Information...

Boldchat

Boldchat 91

(0)

Boldchat is a live chat and customer engagement business solution for the purpose of performing sales and support chats. More Information...

Streak

Streak 89

(58)

Streak solves the frustration of constantly switching between your inbox (where we do our work) & external systems - making it simpler to manage your everyday work processes. More Information...

Intercom

Intercom 86

(386)

Intercom is the easiest way for web and mobile businesses to see and talk to their users. More Information...

Olark

Olark 86

(182)

Olark is a browser-based live chat console that enables its users to track leads, drive sales, and provide top-tier support. More Information...

Yesware

Yesware 85

(449)

Yesware is an email tracking & sales toolkit. Track customer engagement, choose from existing or make your own sales templates, and log calls to CRM right from your inbox. More Information...

Salesforce

Salesforce 85

(60)

Salesforce is an all-in-one CRM, lead generation and success monitoring platform - allowing you to acquire and maintain satisfied and happy customers. More Information...

SnapEngage

SnapEngage 85

(50)

SnapEngage is a Sales & Support Chat service. It is built to empower sales and support teams with priority tiers, transfers, user roles, monitoring, reporting and team chats. More Information...

Leadsquared

Leadsquared 85

(123)

LeadSquared is a Marketing Automation and Lead Conversion platform. More Information...

LivePerson

LivePerson 85

(40)

LivePerson is a live chat service that includes online messaging, marketing, and analytics. More Information...

Pipedrive

Pipedrive 84

(609)

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. More Information...

Membrain

Membrain 84

(63)

Membrain’s sales improvement software helps your team achieve consistent performance in complex B2B sales. More Information...

Salesflare

Salesflare 84

(65)

Salesflare is the intelligent sales CRM that fills itself out so you don't have to. It thinks for you so you can focus on thinking for your customers. More Information...

Eloqua

Eloqua 83

(290)

Eloqua is a marketing automation software that allows marketers to plan, create, and implement their campaigns. More Information...

Leadpages

Leadpages 82

(70)

Leadpages is landing pages creation, email addresses collection, and lead generation platform. More Information...

Contactually

Contactually 82

(152)

Contactually is the leading intelligent CRM for real estate professionals. A web-based CRM suite that allows people to oversee and manage their communication activities through easy to use interface. More Information...

Pure Chat

Pure Chat 80

(0)

Pure Chat is an easy-to-use live chat solution that can be added to your site in under 3 minutes. More Information...

Live2support

Live2support 78

(5)

Live2support live chat service helps to build loyalty, drive online sales and provide real time support by extending a helpful human presence. More Information...

Capsule

Capsule 78

(0)

Capsule is a CRM tool that allows its users to stay on top of business relationships between their organisation and prospective or existing clients. More Information...

bpm'online marketing

bpm'online marketing 76

(1)

Bpm’online marketing – is a multichannel marketing platform to orchestrate customer journeys and accelerate lead-to-revenue More Information...

ToutApp

ToutApp 75

(0)

The ToutApp is an email management and sales enablement platform, helping salespeople close deals faster with the power of email tracking. More Information...

Snovio

Snovio 75

(2)

Snovio finds and verifies that email address you need when you need it. More Information...

amoCRM

amoCRM 74

(7)

amoCRM supercharges small teams by delivering powerful tools in an easy to love interface. Effortlessly manage contacts, organize tasks, and automate sales flows & more. More Information...

PhoneBurner

PhoneBurner 74

(4)

PhoneBurner is a Power Dialer and Sales Acceleration platform for sales reps and sales teams that dramatically increases outbound sales productivity and effectiveness. More Information...

KickOffLabs

KickOffLabs 72

(0)

KickOffLabs is a landing page builder that provides pre-built templates optimized for conversion. More Information...

Sleeknote

Sleeknote 72

(0)

Sleeknote is a customer engagement tool for ecommerce businesses, used to engage visitors and turn them into customers. Create intelligent lead forms with Sleeknote. More Information...

Gnatta

Gnatta 72

(1)

Gnatta is a multichannel communications tool geared towards customer service with proactive engagement capabilities. More Information...

Unomy

Unomy 71

(13)

Unomy is an online business intelligence platform that helps businesses find, retain and process key information about their clients, partners, competitors etc. More Information...

Subiz Live Chat

Subiz Live Chat 70

(0)

Subiz is a web-based live chat solution that helps online businesses communicate directly with website visitors and turn them into paying customers. More Information...

Salesmachine

Salesmachine 70

(12)

A realtime user scoring platform. You can score your customers and generate automatic tasks, emails & notifications to increase your conversion rate and reduce your churn! More Information...

Formilla

Formilla 69

(0)

Formilla offers live chat software to businesses in all industries and works on all sites. More Information...

Vainu

Vainu 68

(1)

Sales intelligence, prospecting, and account insights platform with a database of +108 million companies enriched with open data, helping you find the best leads and prospects. More Information...

SessionCam

SessionCam 68

(3)

SessionCam provides session replay, heat-mapping and conversion funnel technology to some of the world’s top brands, More Information...

Sellsy

Sellsy 67

(0)

Sellsy is the all-in-one solution to manage every facet of your sales business. It generates leads, manages payments, preserves customers, and much more. More Information...

Teamgate CRM

Teamgate CRM 65

(2)

Teamgate is an inbound sales CRM for startups and SMBs to connect, research, present and close more sales. It’s a full-stack solution to accommodate a complete sales process. More Information...

Pipeliner

Pipeliner 63

(0)

Pipeliner is a functional CRM software that enables companies to expertly manage their entire sales process. More Information...

OroCRM

OroCRM 63

(2)

OroCRM is an open-source Customer Relationship Management (CRM) with robust customer management tools, powerful reporting & analytics, and many other necessary CRM features. More Information...

storEDGE

storEDGE 61

(0)

storEDGE is an online management software for the self storage industry. One clean interface provides access to your business any time, from any device. More Information...

Hull.io

Hull.io 60

(1)

Hull is a unified customer database to transform, enrich, segment the data of all your services in real-time. More Information...

AllProWebTools

AllProWebTools 59

(57)

The complete small business management toolkit. Control your business’s sales, productivity, marketing, and more with one simple solution. More Information...

LeadBoxer

LeadBoxer 58

(0)

Lead generation platform that gives you real-time info about companies and people that visit your website. Turning anonymous web traffic into actionable data. More Information...

LeadMaster

LeadMaster 57

(8)

The LeadMaster CRM Software includes marketing automation, lead management, email marketing, website integration & much more. Get a 30 day Free Trial Today! More Information...

Interakt

Interakt 53

(3)

Interakt makes customer engagement easy. Engage and convert all your online site visitors and users via Email, Notifications, Live-Chat, helpdesk and knowledgebase. More Information...

SalezShark

SalezShark 52

(6)

SalesShark CRM is a platform allows sales professionals to effectively interact with their customers and drive engagement. More Information...

SmartMailer

SmartMailer 50

(1)

Email marketing platform to send email campaigns, manage subscribers and track results. More Information...

LeadChat

LeadChat 38

(1)

Data-Driven Live Chat Sales Team for Lead Conversions More Information...

Second CRM

Second CRM 35

(0)

Cloud based business automation solution, focused on improving sales & marketing, customer support and operations. More Information...

Parker Software

Parker Software 34

(1)

Parker Software unlocks digital efficiencies. With a hybrid, fully integrated software suite, we cover all your digital transformation needs within a single platform. More Information...

BackToCart

BackToCart 34

(1)

This tool provides a solution for eCommerce businesses to recover their abandoned carts. Integrating Shopify shop with Hubspot CRM, and providing tools and detailed analytics More Information...

KiteDesk

KiteDesk 34

(2)

KiteDesk uncomplicates lead generation. Effortlessly build lead lists. Imagine saving time and getting better at targeting prospects using our on-demand search tool. More Information...

LeadMine

LeadMine 33

(0)

LeadMine is a powerful lead generation platform for any type of business. You can find your target b2b customers from over 200 million contacts. More Information...

UncleSales

UncleSales 33

(0)

UncleSales is the effective sales force automation app to improve your sales team by tracking their location and guiding them with needful information More Information...

Lead Zeppelin

Lead Zeppelin 33

(0)

An easy to use, small business CRM. Lead and deal management. Connect a lead capture form to your website, or use our docking script to track logged in users' activity. More Information...

Pipetop

Pipetop 31

(1)

All-In-One Prospecting: Find the most relevant Companies, Contacts & E-mails More Information...

If No Reply

If No Reply 31

(1)

Ridiculously simple email automation that works from your Gmail. Inbound & outbound sales direct from your inbox. Create drip campaigns for new web signups via our API. More Information...

Ivyleads

Ivyleads 31

(0)

Ivyleads helps modern teams manage their sales pipeline. More Information...

BuddyCRM

BuddyCRM 31

(0)

BuddyCRM is the friendly, online CRM solution designed for sales teams of five or more. Manage your team's contacts, clients and prospects more easily. More Information...

Databowl

Databowl 30

(0)

Databowl is a scalable, manageable and secure software that is engineered intelligently to exponentially increase the effectiveness of advertisers lead generation campaigns. More Information...

TeamBee

TeamBee 30

(0)

TeamBee allows corporations / administrators to convert their spreadsheet into digital forms. More Information...

DailyStory

DailyStory 30

(0)

DailyStory is a platform for small businesses to better understand where, how and when they acquired new customers. More Information...

KPI Watchdog

KPI Watchdog 27

(1)

KPI Watchdog is an online reporting tool for online businesses. More Information...

SalesIntelligent

SalesIntelligent 24

(2)

SalesIntelligent is a prospecting automation software that enables sales teams to build sales prospecting lists from professional social networks. More Information...

Inspire Beats

Inspire Beats 24

(3)

Inspire Beats is a lead generation, lead research and personalized prospecting solution for your startup. More Information...

Prospecting.io

Prospecting.io 23

(0)

Simplified Sales Prospecting & Lead Generation Software More Information...

Lead Management Software Guide

What is Lead Management Software?

Lead management software helps automate the process of monitoring and managing sales leads until they make a purchase. Products in this category usually have a CRM database that stores a prospect’s complete history of interactions with your company.

Most products let your sales team view the customer communication history in one place, helping them to upsell or cross-sell. You can also analyze this data to find out how a prospect turned into your customer and what marketing channels or techniques are bringing in quality leads to your sales funnel.

Often, lead management software features the ability to collect, organize and segment lead data. Most products also help in lead nurturing, lead scoring and assigning the right leads to the right employees. For instance, you can filter leads on the basis of their online behavior or demographic, and set up lead scoring to help your sales team identify the most promising leads.

Products with more advanced analytics, reporting, and pipeline management capabilities are also available. Some products even allow you to track sales activity across your team to make sure your sales calls, meetings and follow-up activities are not falling through the cracks.


Common Features of Lead Management

API Application Programming Interfaces (APIs) are programmatic intersections with external products or platforms that allow for custom integrations with your own solutions or other solutions you are using.
Audience Targeting Allows for audience segmentation, generally to tailor marketing or advertising messages to target specific user groups.
Calendar Management Manage and update calendars for scheduling or consolidation of events across teams, departments or business functions.
Call Disposition Track the result of calls within call center software.
Call Tracking Track which of your online and offline marketing efforts are successfully generating calls.
Click-to-Dial Dial telephone numbers with one click.
Contact Management Manage large amounts of personal or business contacts in a centralized system.
Contact Sharing Share contacts across teams or platforms to give access to others or to migrate address books across different systems.
Custom Data Forms Create custom forms to collect data and feed it into the database.
Customer Management Manage customer databases and/or track outstanding shipments, payments and more.
Dashboard Dashboards are digital interfaces commonly used to visualise data or give quick access to important features and functions of online platforms. They often serve as an overview gateway in software applications.
Data Export Exporting functionality can be used to streamline the migration of data sets and information across systems, platforms or applications.
Data Import Importing functionality allows you to use data sets from other systems or platforms to cut down on data entry requirements or to more easily migrate records from similar applications you have used in the past.
Data Visualization Data visualization features render a visual interpretation of data sets through the use of charts, infographics and other visual cues generally in form of a reporting dashboard.
Email Integration Integration with email clients or providers to create and send emails as well as view received emails within an application.
External Integrations Integrations with other software products or platforms to improve efficiency and compatibility across systems.
Forecasting Forecast upcoming expenses, sales, revenue, user levels, etc. through the use of predictive methods and past data.
Google Apps Integration Integration with the G Suite, including Gmail, Google Docs, Google Sheets, Google Calendar, etc.
Inventory Tracking Stay on top of inventory levels, to manage the storing, reordering or production of stock items.
Lead Management Manage business leads to improve sales outreach processes or stay on top of prospect inquiries.
Lead Scoring Manually or automatically assign quality scores to business leads to target / segment sales outreach efforts.
Marketing Automation Automate marketing processes, such as outreach emails, customer engagement, chat replies through the use of chatbots and others.
Multi-Currency Support of different currencies for payments, accounting purposes, taxes, reports and more.
Multi-User Supports more than just one user account and generally allows for collaboration with colleagues.
Notifications Includes notification support and sends you alerts with information on important events and other time sensitive instances. For example through push notifications on mobile phones or email notifications.
Referral Tracking Track contact-, user- or visitor- referrals from advertising networks, other websites, business partners and other channels for intelligence, revenue sharing or similar purposes.
Sales Motivator Gamification or motivation features within sales and CRM software to increase sales performance.
Scheduling Schedule tasks, resources, appointments, payments, communications, etc.
Social-Media Integration Integration support with social media platforms, such as Facebook, Twitter, Instagram, Tumblr and others.
Softphone Similarly to VOIP, Softphone features allow you to make calls via the internet.
Third-Party Plugins/Add-Ons Offers additional features or integrations built by third-party developers in form of plugins or add-ons.
Travel Management Manage travel plans and expenses for employees, prospects or potential recruits through a central environment.

Latest User Reviews of Lead Management

Vainu
Johannes Karjula, Founder & Chief Executive Officer - Kokemuksia.fi
"Vainu really helps to find profitable sale..."

You save time and find right prospects as fast as possible. It's also easy to sort pr...

Intercom
Kyra Deprez, -
"Intercom makes keeping in touch with my cl..."

We can track our users right from the beginning. This helps us with onboarding, and ...

Intercom
Yuval Pecht, -
"Very good for contacting customer and user..."

Very easy to create and manage message campaigns to users in your app. To tie in with...

Streak
Manhattan Residential Group, Co-Founder - Manhattan Residential Group
"The Data Backbone Google Apps and Gmail Wa..."

Streak is for the truly persnickety person who needs to know their data is all where ...


Back to top