Reputation Management Software
Reputation management software is used by companies across all industries to systematically track, control and build their reputation online and offline. This is often accomplished by monitoring user review sites, and other online channels. Software in this category is equipped with a variety of features aimed at amplifying positive feedback and mitigating the negative impact of disgruntled customers. Some reputation management solutions are able to track mentions across the board, including print, TV, radio, magazines as well as digital media such as Facebook, Twitter, LinkedIn and other websites. Read full guide
