Best Site Search & Web Forms Software in 2018

Site search software helps improve search experience on a website by allowing visitors to conduct quick searches from a single search box. More advanced products allow visitors to search in multiple languages and provide relevant results in milliseconds. On the other hand, web form builder software helps create different types of online forms, including sign up forms, contact forms, surveys, feedback forms, and registration forms. Most web form builders feature drag-and-drop components and multiple design templates; while some products even allow you to create responsive designs and custom fields.  Read the full software guide...


Site Search & Web Forms Software Guide

What is Site Search & Web Forms Software?

Site Search

Site search is delivered as an information retrieval application, a search functionality, that is designed to help users find information within a specific website.

Site search is a more focused, restricted form of search engines like Google, Yahoo!, or Bing, which search information throughout the entire World Wide Web. A site search software solution’s function, on the other hand, is limited to one website and all of its content.

But, if you dig a little deeper into what site search is or what it means, you will find it is more than just a search application. Site search actually means a lot of different things to different individuals and organizations.

Site search is more than just search functionality. It is a technology that helps increase profitability and discovery for businesses and their products/services—it is a form of segmentation and an analytics tool that helps increase productivity and efficiency for customer support teams. As such, it is a crucial component for improving customer experience.

Web Forms

A web form, or online form, is an HTML form on a web page that enables visitors to enter their information for safekeeping.

A website visitor or customer may, for example, want to subscribe to a company’s service by entering their contact information or any other data the service provider wants to collect. The information is then sent and stored on a server for processing.

For website owners and businesses looking to create professional-looking web forms quickly and effectively, a good web form builder is the best application for the job. Web form builders come in different types and include a range of various features and capabilities. Some form builders allow users to simply drag-and-drop questions and form fields to wherever they need them, while others require a bit more tinkering.

The majority of web form builders, nowadays, allow users to fully customize their web forms, from the color themes to the overall structure of their forms. The best part about these web form solutions is that the user can create their web forms without ever having to write a single line of code. But, all of this depends on the type of web form application being used.


Types of Site Search and Web Forms Software

Site Search

Site search software solutions help businesses and organizations across multiple industries improve user search experience on their website, especially with those that have a massive directory and/or other forms of content.

By enabling users to perform quick searches from a single search box, site search software solutions greatly enhance the browsing experience of visitors. More advanced systems will allow users to search the website in multiple languages and provide relevant search results in a short amount of time.

Site search is different from web search and enterprise search when it comes to the scope, user intention, and purpose. The differences among these solutions affect the application and evolution of the various features most site search products offer.

In terms of scope, site search differs from web search in the sense that the latter searches the World Wide Web to find matches for user queries while the former is essentially restricted to searching a single website. Enterprise search, on the other hand, targets different data ecosystems. This type of search focuses on enterprise information systems and internal content of company databases and servers.

When it comes to user intention and purpose, site search differs from web search and enterprise search as well. On a web search, the user is aware of the fact that their query is sent across the web. With enterprise search, users intend to seek out data and information in order to complete or achieve business-related tasks.

Site search users are aware the system is searching only within the website. More often than not, queries conducted with the site search function involve products, specific topics, catalogs, and categories.

For businesses and organizations, especially service providers and those in the retail industry, there are a number of site search solutions available in the market. They come with different features, tools, and capabilities.

Some site search solutions, such as GetSiteControl, offer more than just a site search tool. The software solution is designed to provide website visitor management, which includes contact forms, surveys, lead forms, promo popups and floating bars, “follow” and “share” tools, and live chats. As such, the user will be able to incorporate all of those components into their current website.

Other site search systems are purely dedicated to providing the best site search tool possible. They capitalize on smart search engines, ease of use, and customizability. These types of site search software solutions will often also allow businesses and organizations to fully customize the tool to fit the look and feel of their website.

Web Forms

Web forms are quite basic and they serve several functions for businesses and organizations across multiple industries. When you break them down to their simplest form, web forms are essentially comprised of various elements designed to collect information from the user.

The most common type of web form is one that has only two text boxes users have to fill in. It asks for a username and a password, and it’s typically used for login purposes and access management. Other web forms ask for more information from the user, especially with application forms, which require them to enter their full names, email addresses, phone numbers, and so on.

Web forms also normally have checkboxes, reset buttons, dropdown lists, file-select control, and a submit button. The file-select control allows the user to upload specific files and documents allowed by the system.

There are many different types of web forms, but there are five main types that are more commonly used in the majority of websites and online services.

Contact forms – Contact forms are the simplest and most basic of web forms. Generally, contact forms contain no more than three fields: the user’s name, email address, and the message they wish to send to the company. Obviously, you can use your form builder to tweak the fields any way you like.

This type of web form is tailored for gathering user input regarding products, services, or subscriptions. The submit button will deliver the information to your inbox or store it in your database.

Order forms – Order forms are typically used on retail websites or any site that is selling something online. This type of form is an important component in any framework for e-commerce websites. Order forms allow customers to place their orders, choose payment options, and so on.

Contact forms allow online businesses to sell products and/or services without having to deal with setting up laborious shopping carts. This type of form is more useful to merchants who may have a limited amount of products or merchandise to sell.

Event registration forms – This type of web form is best suited for professional event organizers and planners. For example, let’s say you’re tasked with organizing an event and you’re not sure what size of venue you should book as you don’t even know how many people will turn up. The easiest way to address this issue is to ask the people who might be interested in coming to the event.

Event registration forms help organizers gather important data so they can tailor the event around the attendees. It is essentially a tool that gathers attendants’ contact information and it usually includes specific fields to let them express their preferences, whether about the menu or the entire setting. This type of form generally has three options for the user: “attending”, “not attending”, or “can’t say/not sure.”

Lead generation forms – This type of web form is mainly used by marketing professionals and bloggers who want to utilize email marketing and/or newsletters to engage their target audiences. Lead generation forms are among the most effective ways to grow your email list, which is quite important if you’re a blogger or an online marketer.

But, in order for marketing professionals to collect their target audience’s email addresses, they would need to have something that will help them gather all this information. This is where lead generation forms come into play. These forms can be used on landing pages of business websites and users have the option to sign up or subscribe to the company’s mailing list.

Survey forms – Online surveys are a good avenue to pursue when gathering measurable feedback as accurately as possible. Currently, no business can succeed without market research. As such, the best way to get a finger on current market conditions is through survey forms.

Survey forms allow marketers, stakeholders, and even website admins to study the marketplace they’re in and test the perceptions of their target audience so they can adjust and tailor their approach to suit the target consumers.


How to Choose Site Search and Web Forms Software

Site Search

Not all websites require a site search solution. The use of a site search solution mainly depends on the complexity, the number of directories, and the amount of content the website has. So, who essentially uses site search? What type of website will find site search tools useful and beneficial?

One of the most common types of websites that utilize site search functionality is e-commerce websites. These are the online stores, service providers, and retail websites that carry a huge category of products, services, and so on. E-commerce websites, in particular, stand to lose significant profit when visitors (potential customers) bounce off the site because of poor user experience.

For online retail stores, the most obvious way to improve customer experience and satisfaction is to provide a tool that enables their customers to quickly and easily find the product or service they’re looking for—and this is what a good site search solution has to offer. It essentially connects customers to the products they want.

The other types of websites that utilize site search tools are content-rich websites like media outlets, big blogs, and other sites that feature vast amounts of content; knowledgebase websites or help sites that want to extend adequate support to clients without having to spend more money on hiring additional support staff; and forum websites or on-the-go information hubs.

There are a variety of site search solutions and providers in the market. If you’re looking for a site search solution, there are a few things you need to consider to make sure you are getting the right product based on your needs. Keep in mind not all site search tools are created equal.

Site search solutions may look similar on the surface, but under the hood, they can be quite different, especially when you take into account the features and capabilities of the software. The components you need to consider when shopping for a site search solutions provider include analytics support, customizability, design features, functionality, and monetization capabilities.

Web Forms

If you’re in the market for web form software solutions, you need to consider the reasons why you need one. Web form builders have different uses and there are various types of web forms.

Businesses, marketing professionals, and individuals use web form builders to create forms quickly and collect user data in the most efficient way possible. They use these form builders to embed or share web forms without the need for extensive coding or computer knowledge. Form builders also allow marketers and website admins to quickly receive notifications whenever someone signs up or fills out the form.

Additionally, web form software solutions also enable users to browse responses using a single platform, have the ability to download those responses in different formats, analyze and share form reports with colleagues for optimization purposes, and even receive real-time alerts and browse responses on mobile devices.

If you can find a web form software solution that addresses most, if not all, of these aspects, then you should definitely take that form builder into consideration when shopping for an effective solution. Web form solutions are ideal for human resources onboarding, patient registration, purchase/sales orders, student enrollment, time sheets/PTO requests, expense reports, and mortgage/loan applications.


Benefits of Site Search and Web Forms Software

Site Search

Why is site search software important for business and website owners? What are the benefits that site search software solutions offer? Why do they matter?

If you run an online business, you need to remember that as your website grows, its content is expanding and the need for a good and reliable site search solution becomes more evident. If you want visitors to stay on your website and browse through your content, you need to provide them with an easier way to search for the products or services they’re looking for. A site search tool will help you do just that.

Site search solutions will help you connect your products and/or services to the right customer in an easier and more efficient way. The majority of internet users nowadays won’t stay long on a website that doesn’t allow them to search for the content they specifically want. Navigating websites should be quick and simple. That’s what internet users, specifically online shoppers, want these days.

Having a good site search tool will help increase customer retention, user experience, customer satisfaction, and profits for your online business.

Web Forms

There are many benefits to using a reliable and feature-rich web form builder, especially when you’re operating in an industry that requires you to collect important customer information and do marketing research on a regular basis.

A good web form solution will allow you to create professional-looking online forms without the help of a programming knowledge and coding professionals. You can easily customize your forms to match your brand, from the color scheme to the font design and layout.

Web forms can provide businesses and organizations with a consistent and accurate avenue for collecting relevant data from customers and clients. They can then use the information to improve their products and/or services to improve customer retention, promote customer loyalty, enhance customer satisfaction, and increase revenue.


Common Features of Site Search & Web Forms

API Application Programming Interfaces (APIs) are programmatic intersections with external products or platforms that allow for custom integrations with your own solutions or other solutions you are using.
Data Export Exporting functionality can be used to streamline the migration of data sets and information across systems, platforms or applications.
Data Import Importing functionality allows you to use data sets from other systems or platforms to cut down on data entry requirements or to more easily migrate records from similar applications you have used in the past.
External Integrations Integrations with other software products or platforms to improve efficiency and compatibility across systems.
Multi-User Supports more than just one user account and generally allows for collaboration with colleagues.
Notifications Includes notification support and sends you alerts with information on important events and other time sensitive instances. For example through push notifications on mobile phones or email notifications.

Latest User Reviews of Site Search & Web Forms

Everypixel
Wasif Khan, Freelance Graphic Designer - Fiverr
"Time saver for designers"

FormGet
Nidhi sahay, -
"Best Form Builder Software"

Amazing software to create a form with a multitude of features and functionalities. T...

Site Search 360
David Padfield, Minister - Church of Christ in Zion, Illinois
"Better Than Google!"

Google might be free, but they take over your "results" page with ads! SiteSearch 36...

FormGet
Zaheer Ahmed, Technical Manager - Phoenix Simply Safe Pvt. Ltd.
"Manager"

Formget is a form building platform which helped me create the different type of eye-...


Back to top