Knowledge Management Software
This software type helps organizations create internal knowledge bases for company use as well as guides for customer interactions. It helps them better organize, manage and store information that is key to their business. Teams can create online documentation for their team members as well as help guides for their clients. These include troubleshooter guides, frequently asked questions and so on. These documents can then be stored securely in company “Wikis” for example and shared easily with anyone who needs them. Read full guide
