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Feedback Management Software Awards 2020

The Best 20 Solutions on Crozdesk

TOP20 Software Products of 2020
Feedback Management

#FeedbackManagementSoftware
#BestProducts2020
#CrozdeskAwards
The Top Feedback Management Software products in 2020 as determined by the Crozscore ranking algorithm. This includes Employee Feedback Management Software, Employee Survey Software, Enterprise Feedback Management Software, and general solutions. Products have been vetted for relevance. All other stats and rankings have been determined algorithmically, following the Crozscore ranking methodology.
1
Medallia
91/100 5/10
2
Reputation.com
91/100 6/10
3
Qualtrics Customer Experience
91/100 7/10
4
Uservoice
91/100 6/10
5
Birdeye
90/100 6/10
6
Survio
90/100 5/10
7
Sogolytics
88/100 5/10
8
SurveyMonkey
88/100 7/10
9
ReviewTrackers
88/100 5/10
10
ProProfs NPS
88/100 6/10
11
SurveyLegend
88/100 5/10
12
Pointerpro
88/100 4/10
13
SurveySparrow
87/100 5/10
14
QuestionPro
87/100 6/10
15
SmartSurvey
87/100 5/10
16
Survicate
87/100 5/10
17
Nicereply
86/100 5/10
18
ForeSee
86/100 5/10
19
Surveypal
84/100 5/10
20
Mopinion
84/100 5/10

Feedback Management Market Radar™ Feedback Management Software
Vendor Landscape

Artboard 1

  Champions  (top-right)

Medallia Uservoice Pure Chat SurveySparrow ReviewTrackers Sogolytics QuestionPro Survio SmartSurvey Qualtrics Customer Experience ProProfs NPS Pointerpro SurveyMonkey Survicate Reputation.com Receptive InMoment Birdeye Userback Canny

  Product Leaders  (bottom-right)

Retently NPS Mopinion Formilla Feedier Emojics Doorbell.io Nicereply Zonka Zonka Feedback EnjoyHQ Review WAVE GoReact UseResponse Feedbackify Upvoty SurveyLegend ForeSee Parlor hellonext Prodsight Appzi Hello Customer Hellonext.co GuestRevu Callexa Feedback SatisMeter Productroad Featurebase Enterpret

  Market Leaders  (top-left)

  Challengers  (bottom-left)

piHappiness justLikeAPI SightMill Rapidr holler.live FeedBaxley Acute YoHe VoiceSifter Loop Audire OPINIA Census Laika Shoutshare Max Feedback Review Jobs Redpen - Customer Feedback and Bug Reporting Software
This Feedback Management Software awards list was published by the software comparison portal Crozdesk.com. It features the best 20 products in 2020 as determined by the unbiased, category-specific Crozscore ranking methodology. This takes into account a product's relevance to the Feedback Management category and can differ from the product's universal Crozscore. The Crozscore is fixed as of the time of publication, however other scores and data have last been updated on December 19, 2025. It also features breakdowns of the user satisfaction scores of each product, the market presence scores of each vendor and the buzz score. You can find more information and a methodology overview of how these scores are derived on Crozdesk.
This awards list was published on May 13, 2020  |  © 2014-2025, Crozdesk.com
Customer Service & CRM Software Series
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Categories Related to Feedback Management Software

Customer Experience Software Customer Engagement Software Survey & Polling Software Support & Helpdesk Software Customer Service Software Customer Chat Software Analytics Software Product Management Software UI & UX Software

Feedback Management Software Types

Employee Feedback Management Software Employee Survey Software Enterprise Feedback Management Software

Popular Software Alternatives Lists

Enterpret Alternatives & Competitors Sogolytics Alternatives & Competitors Userback Alternatives & Competitors Canny Alternatives & Competitors SurveyLegend Alternatives & Competitors Zonka Feedback Alternatives & Competitors SurveySparrow Alternatives & Competitors Reputation.com Alternatives & Competitors Medallia Alternatives & Competitors
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