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What is ReviewTrackers?

Track, Manage and Generate Online Reviews from Your Happiest Customers.

ReviewTrackers is an award-winning review monitoring and reputation management software platform, trusted by tens of thousands of businesses across the world.

Features of the SaaS platform include customisable review notifications, a centralised monitoring & management dashboard, powerful reporting & analytics, simplified multi-user collaboration & workflow management, and tools for efficient review response & review generation.

ReviewTrackers currently scores 91/100 in the Feedback Management category. This is based on user satisfaction (92/100), press buzz (51/100), recent user trends (rising), and other relevant information on ReviewTrackers gathered from around the web.

The score for this software has improved over the past month. What is this?

Regional Restrictions: North America, Europe, Asia, Australia

  • ReviewTrackers
  • ReviewTrackers
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ReviewTrackers Review

Editors' Review by the Feedback Management Software Review Team

Generate more reviews with ReviewTrackers

ReviewTrackers provides you with the means to get more out of the online reviews you get from your satisfied customers. Apart from helping your business generate more reviews, it also helps track and manage those reviews which in turn enables you to discover more relevant and crucial business insights. This award-winning software allows you to engage with your customers in a more effective way. While it mainly functions as a review monitoring software platform, it also has several features geared towards reputation management.

The software’s increasing consumer base is currently enjoying several convenient features of the SaaS platform, which include programs that facilitate review generation and review response as well as a centralized dashboard for management and monitoring. Users can also make use of other helpful features such as reporting and analytics, customizable review notifications and more.

How does ReviewTrackers work?

First off, the software works on several devices including Mac, Linux, Windows and Windows Mobile. It’s highly compatible with different devices so users won’t have to compromise their personal preferences when it comes to which specific device they should use.

As mentioned earlier, this efficient online review management software is specifically designed to help businesses who maintain operations in multiple locations gather online reviews from their clients or customers. It helps these types of businesses get the most out of the reviews published on various popular online reviewing sites such as Foursquare, Yelp, Facebook, Google, OpenTable and others. Needless to say, this is important as these types of social media platforms are slowly growing in numbers and are easily accessible by customers. ReviewTrackers helps business owners gather all those reviews in one place in a snap.

Instead of spending time searching the internet for reviews from different customers, ReviewTrackers makes it easy to compile this information for business owners to get valuable insights from. This is all possible through ReviewTrackers’ user-friendly and centralized dashboard.

The software’s main features include:

Custom reporting and analytics helps business owners assess the data they’ve gathered in order to seek better ways to improve their performance. This tool also helps them respond to online comments from customers which helps them maintain a good reputation.

Hassle-free data storage. All this data would be a burden if businesses have nowhere to store them. In order to make things easier, all accumulated data can be exported to an Excel sheet, a PDF or through API.

Customer feedback tool. Apart from simply gathering existing data from popular review sites, the software also has this built-in feedback tool that allows users to send review requests to their customers.

Reporting and enterprise-level tools. This helps business owners assess how well they are doing in varying locations, enabling them to address any problems they may have overlooked in other branches.

Customer satisfaction algorithm. This feature enables users to analyse customer behaviour more efficiently. Through this algorithm, users can easily access relevant information gathered from numerous reviews from different types of customers. Both positive and negative reviews are presented in a simplified format, allowing businesses to address issues better.

Review Trackers Review

What are the benefits of using ReviewTrackers?

Unified platform

Having a unified platform from which businesses with multi-store locations can view and manage reviews coming from more than 50 websites is a good way for them to save both time and other resources. It helps them gain helpful business insights which they can use to improve their services. Business owners can also take advantage of this software by sending out review requests to customers which in turn doubles the amount of feedback they receive.

Multi-location tracking

The software is specifically helpful to businesses that are scattered in different areas. It allows them to track how well they are doing in different areas.

Ease of use

More importantly, the software is intuitive and easy to use. Business owners and their respective staff won’t have to pay double to train their employees to take full advantage of the software.


ReviewTrackers can be requested for a free demo. And once you’ve tested it out, you can avail of their enterprise pricing plans. For businesses with a single location, the software is available at $49/month. Businesses with multiple location can request for a quotation depending on their business type and size. There’s also a customizable plan for agencies and resellers.


Businesses who want to make use of an efficient feedback and reviews management software can benefit from ReviewTrackers. It’s a good choice for various types of businesses especially ones that operate in multiple branches across different regions. Apart from helping gain expert evaluation, ReviewTrackers offers a practical perspective coming from real people and customers. It’s highly customizable so it caters to a wide variety of business types.

All in all, it’s a helpful software solution that provides business owners with an easy to use, unified platform which helps them gather relevant consumer data from numerous sources. It also simplifies the task by allowing users to gather information from industry-specific review websites such as OpenTable, and TripAdvisor.

Feedback Management Market Radar

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ReviewTrackers Product Overview

  • Review Alerts

  • Customer Surveys

  • Reporting and Analytics

Languages Supported: English
Regional Restrictions: North America, Europe, Asia, Australia

Feedback Management Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Feedback Management software for business. Published in May 2024.

Software products in this category help measure client satisfaction, recognize what’s stopping a customer from buying, and identify scopes for improvement. The software does this by running online surveys, asking the right question to customers at the right...


ReviewTrackers Features

  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Calendar Management
  • Contact Management
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Keyword Tracking
  • Marketing Automation
  • Multi-Account
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Social Media Monitoring
  • Review Monitoring
  • Template Designer
  • Net Promoter Score
  • Review Moderation
  • Real-time Alerts
  • Customer Service
  • Visualization

ReviewTrackers Pricing Plans

Other pricing information:

$49 Per Month / Per Location

Plans starting from: $49.00/month Credit card required: No

ReviewTrackers FAQs

Who are the main user groups of ReviewTrackers?

Brick and Mortar Enterprise and Small Businesses

Does ReviewTrackers integrate with any other apps?

Hootsuite and Zapier

Does ReviewTrackers offer an API?


Does ReviewTrackers offer multi-user capability (e.g. teams)?

Yes, multi-level dashboard access for your entire team.

Does ReviewTrackers offer guides, tutorials and or customer support?

Yes, we are known for our world class white glove support that offers free training, guides and tutorials.

ReviewTrackers Alternatives

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