Customer Service Software Awards 2021

The Best 20 Solutions on Crozdesk

TOP20 Software Products of 2021
Customer Service

#CustomerServiceSoftware
#BestProducts2021
#CrozdeskAwards
The Top Customer Service Software products in 2021 as determined by the Crozscore ranking algorithm. This includes Customer Service Software for Small Business, and general solutions. Products have been vetted for relevance. All other stats and rankings have been determined algorithmically, following the Crozscore ranking methodology.
1
LiveAgent 93/100 5/10
2
LiveChat 93/100 6/10
3
Intercom 92/100 6/10
4
Freshdesk 91/100 7/10
5
Acquire 91/100 5/10
6
Zendesk 90/100 7/10
7
Olark 90/100 6/10
8
Issuetrak 90/100 4/10
9
SysAid 90/100 5/10
10
Kayako 90/100 5/10
11
Userlike 90/100 5/10
12
TeamSupport 90/100 4/10
13
Zoho Desk 90/100 7/10
14
Statuspage 90/100 5/10
15
Gainsight 90/100 5/10
16
HelpCrunch 90/100 5/10
17
HappyFox 90/100 5/10
18
MaestroQA 89/100 4/10
19
ProProfs Help Desk 89/100 4/10
20
Vision Helpdesk 89/100 4/10

Customer Service Market Radar™ Customer Service Software
Vendor Landscape

Artboard 1

  Champions  (top-right)

Gainsight ChurnZero HelpWire Statuspage Olark Zendesk Intercom Kayako HappyFox Userlike Zoho Desk Freshdesk LiveChat LiveAgent Acquire

  Product Leaders  (bottom-right)

Toky RingCentral Engage Digital MaestroQA Qubit CustomerSuccessBox Klaus BotPenguin TeamSupport ProProfs Help Desk Vision Helpdesk Issuetrak HelpCrunch Channels Ameyo Remote Contact Center Software Smith.ai Virtual Receptionists Simplify360 SysAid Apizee txt.me

  Market Leaders  (top-left)

  Challengers  (bottom-left)

AyaNova DataKnowl Markeaze Synthetix

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