Build trust with every incident. Easily communicate real-time status to your users.
Eliminate duplicate support tickets & clunky email lists
Halt the flood of support requests during an incident with proactive customer communication. Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, text message, in-app message, etc.).
Display the status of each part of your service
Control which components of your service you show on your page, and tap into 150+ third party components to display the status of mission-critical tools your service relies on like Stripe, Mailgun, Shopify, and PagerDuty.
Level-up your incident communication
Take the hassle out of incident communication. Pre-written templates and tight integrations with the incident management tools you already rely on enable you to quickly get the word out to users.
Turn your page into a sales and marketing tool with Uptime Showcase, which let's you display historical uptime to current and prospective customers.
Better communication with Incidents
Status for each part of your service with Components
Inform users about future Scheduled Maintenance
Third Party Components
Status embed through API and widget
Product recommendations, vendor rankings, market overview and tips on how to select Customer Service software for business. Published in August 2022.
Not all companies require a complete overhaul of their customer service. Simple changes like sending automated acknowledgement emails or creating a knowledge base for self service can go a long way to wow the customers. You need to compare and choose the ri...FREE DOWNLOAD Customer-Service-Software-Buyer-Guide-2018.pdf