Customer Experience Software Awards 2021

The Best 20 Solutions on Crozdesk

TOP20 Software Products of 2021
Customer Experience

#CustomerExperienceSoftware
#BestProducts2021
#CrozdeskAwards
The Top Customer Experience Software products in 2021 as determined by the Crozscore ranking algorithm. Products have been vetted for relevance. All other stats and rankings have been determined algorithmically, following the Crozscore ranking methodology.
1
Medallia 93/100 5/10
2
UserTesting 92/100 6/10
3
Qualtrics Customer Experience 91/100 6/10
4
Birdeye 91/100 6/10
5
Confirmit 91/100 5/10
6
Userpilot 90/100 5/10
7
FullStory 90/100 5/10
8
Custify 90/100 4/10
9
WalkMe 90/100 5/10
10
Quantum Metric 90/100 4/10
11
SurveySparrow 90/100 5/10
12
Fuel Cycle 90/100 4/10
13
SurveyLegend 89/100 5/10
14
MindTouch 89/100 5/10
15
Boomtown 89/100 4/10
16
InMoment 89/100 5/10
17
ForeSee 89/100 5/10
18
LifeRay 88/100 5/10
19
zenloop 88/100 4/10
20
Userbrain 87/100 4/10

Customer Experience Market Radar™ Customer Experience Software
Vendor Landscape

Artboard 1

  Champions  (top-right)

ForeSee WalkMe Qualtrics Customer Experience Confirmit FullStory LifeRay Waitwhile SiteCore UserTesting Birdeye Quantum Metric SurveySparrow Medallia InMoment Beaconstac QR Codes ZOHO CRMPlus

  Product Leaders  (bottom-right)

MindTouch Lumoa Userpilot Recite Me Custify Userbrain zenloop Famepilot twik SurveyLegend Usetiful ConvoLab Smaply youengage ContactEngine Fuel Cycle Sonar CloudApper Visitors Zappix Custellence Boomtown SnapCall Easyrewardz iStart Algonomy Pointel Survey360

  Market Leaders  (top-left)

  Challengers  (bottom-left)

Seekify Plantt Semeon Insights Chatvisor CloudCherry Survaider VEMT

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