Fuel Cycle

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What is Fuel Cycle?

Fuel Cycle is the leading market research platform that combines qualitative and quantitative data to power business decisions through online communities, panels, and more

Fuel Cycle is the leading cloud-based experience management platform for supercharging the relationship between humans and brands.

Through community, panel, progressive profiling, and a partnership exchange of 30+ end-point solutions, Fuel Cycle offers the only all-in-one ecosystem that combines quantitative and qualitative data to power real-time business decisions across 4 levels of experience: Product Experience, Brand Experience, Customer Experience, and Employee Experience.

Fuel Cycle’s digital environment features best in class UX and UI, inspiring levels of participant engagement unsurpassed by other research settings.

Headquartered in Los Angeles, Fuel Cycle serves the world's most customer-centric brands including Google, Hulu, Church & Dwight, Viacom, Indeed and more. Its partners include Salesforce, Marketo, SurveyGizmo, Voxpopme among many other game-changing research technologies.

For more information, visit Fuel Cycle

Fuel Cycle Awards

Fuel Cycle currently scores 87/100 in the Customer Experience category. This is based on user satisfaction (88/100), press buzz (44/100), and other relevant information on Fuel Cycle gathered from around the web.

The score for this software has improved over the past month. What is this?

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Customer Experience Market Radar

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Fuel Cycle Product Overview

  • Customer Research Communities: Gather your best collaborators (your customers) to participate in continuous research.

  • Progressive Profiling; Ability to automatically update member profile data via activities, ensuring 24/7 data accuracy.

  • Mobile Video Interviews; Create and schedule online IDIs or Focus Groups in just minutes.

  • Research Automation Platform; Expert-designed project templates deliver time and cost-efficiency.

  • Insights Marketplace; Customize and enhance your research capabilities with the power of vetted app integrations.

  • Automated Qualitative Research; Discover new depths of insight with sentiment scoring, automatic tagging, and advanced search.

  • Robust Analytics; Democratize your data with streamlined visualization, theme discovery, manual tagging, sentiment analysis, and advanced filtering capabilities

  • Global Panels; In-platform access to global panels gives enables easy benchmarking, market sizing, community recruitment, or diverse recruitment for any ad-hoc study.

  • Mobile Apps; Reach members wherever they are via the community app, built for ultimate user-centricity with best-in-class UX.

  • Easy-to-Use; Every team can now manage their own insights with streamlined project design, seamless data integrations, and deliverable-ready visualizations.

Languages Supported: English
Exclusive Crozdesk Discount: Click to view exclusive Crozdesk discount...

The Renaissance of Qualitative Research

The Renaissance of Qualitative Research report by Fuel Cycle takes a look into what you can accomplish through qualitative market research, caveats to be aware of, as well as how market research initiatives are changing over time.. Published in February 2020.


Fuel Cycle Features

  • 360 Degree Feedback
  • A/B Testing
  • Analytics
  • API
  • Brand Management
  • Calendar Management
  • Chat
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Employee Database
  • Employee Incentive Management
  • Employee Training
  • External Integrations
  • Feedback Management
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-App
  • Multi-Site
  • Multi-User
  • Notifications
  • Referral Tracking
  • Scheduling
  • SEO
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Database
  • Click-to-Dial
  • Employee Engagement
  • Social Media Monitoring
  • Resource Management
  • Cloud Deployment
  • Optimized Search Processing
  • Migration to Cloud
  • File Format Conversion
  • Brand Asset Creation
  • Template Designer
  • Net Promoter Score
  • Software Integration
  • Multi-Source Feedback
  • Performance Appraisal
  • Health Management
  • Process Reporting
  • Workflow Management
  • Rewards & Recognition

Fuel Cycle FAQs

What platforms does Fuel Cycle support?

Fuel Cycle's software can be used via the Web, iOS, Android, and Mobile Web.

Does Fuel Cycle offer guides, tutorials and or customer support?

Yes, Fuel Cycle offers a full-service program. We have an in-house Research&Insights department at the ready to help you execute every project with success!

Who are the main user groups of Fuel Cycle?

Fuel Cycle serves mid-market and Fortune 500 companies who have customer insights, or market research departments. If you are a market researcher, CMO, VP of Marketing, Director of Marketing or work with customer insights in any capacity, this is the platform for you.

Does Fuel Cycle offer multi-user capability (e.g. teams)?

Yes, Fuel Cycle offers multi-user capabilities. It is flexible and customizable, perfect for agile workflows, and teams with any degree of collaboration.

Does Fuel Cycle integrate with any other apps?

SalesForce, VOXPOPME, SurveyMonkey, Remesh, UserZoom, Conjointly, DialWare and many more! You can visit Fuel Cycle FCX Marketplace for full list.

Does Fuel Cycle offer an API?


What is Fuel Cycle generally used for?

Fuel Cycle is for companies that want to measure all customer insights from their brand across in one platform using quantitative and qualitative data. Fuel Cycle also features FCX Partner Marketplace that allows integration of other best-in-class applications.

What are some applications Fuel Cycle is commonly used in tandem with?

SalesForce, VOXPOPME, SurveyMonkey, Remesh, UserZoom, Conjointly, DialWare and many more!

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