Knowledge Management Software Awards 2020

The Best 20 Solutions on Crozdesk

TOP20 Software Products of 2020
Knowledge Management

#KnowledgeManagementSoftware
#BestProducts2020
#CrozdeskAwards
The Top Knowledge Management Software products in 2020 as determined by the Crozscore ranking algorithm. Products have been vetted for relevance. All other stats and rankings have been determined algorithmically, following the Crozscore ranking methodology.
1
ProProfs Knowledge Base 92/100 6/10
2
Freshdesk 92/100 6/10
3
Zoho Desk 90/100 7/10
4
Zendesk 90/100 7/10
5
Confluence 89/100 7/10
6
HubSpot 89/100 7/10
7
ServiceNow 89/100 6/10
8
LiveAgent 88/100 5/10
9
HappyFox 88/100 5/10
10
Re:amaze 88/100 5/10
11
Slite 88/100 5/10
12
HelpCrunch 88/100 5/10
13
Nuclino 88/100 5/10
14
Document360 88/100 5/10
15
Tettra 88/100 5/10
16
Trainual 88/100 5/10
17
Hugo 87/100 4/10
18
UseResponse 87/100 4/10
19
BoostHQ 86/100 5/10
20
Axero 85/100 5/10

Knowledge Management Market Radar™ Knowledge Management Software
Vendor Landscape

Artboard 1

  Champions  (top-right)

Slite ProProfs Knowledge Base Document360 Guru Re:amaze HubSpot HappyFox Confluence ServiceNow Zendesk LiveAgent Freshdesk Zoho Desk Zenkit Hypernotes Nimbus Note HelpCrunch

  Product Leaders  (bottom-right)

ClickHelp Tettra Nuclino Golden BoostHQ Shelf Givitas Knowmax Labstep Trainual Archbee Dokit Elium Skore PHPKB Stample JuiceAnalytics KnowledgeBase Station Hugo

  Market Leaders  (top-left)

  Challengers  (bottom-left)

LabiKnow Termi iEngage Bookplay Kbee Doxter OneBar

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