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What is Hugo?

Hugo is a team meeting note platform, giving teams one central place to share and action meeting insights.

Hugo is connected meeting notes software. It’s one place for fast-moving teams to set shared meeting agendas, share collaborative meeting notes, and index and organize everything about your meeting based on who attended. Plus, with integrations with 20+ chat, CRM, video conferencing, and project tools, Hugo enables the world’s best companies including Twitter, Slack and Shopify to manage their meetings with efficiency and transparency

Hugo Awards

Hugo currently scores 83/100 in the Knowledge Management category. This is based on user satisfaction (94/100), press buzz (44/100), recent user trends (falling), and other relevant information on Hugo gathered from around the web.

The score for this software has declined over the past month. What is this?
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Hugo Review

Editors' Review by the Knowledge Management Software Review Team

Hugo is a team meeting note, business communications and knowledge management solution, designed to help your team save and share valuable meeting insights in real-time from one centralized location.

The software solution is ideal for fast-moving or mobile teams as it allows them to set shared meeting agendas, index and organize every detail related to the meeting, as well as record and share collaborative meeting notes.

Serving as a knowledge management solution, Hugo is capable of breaking down team silos by providing users with a cohesive platform for all company meeting knowledge. 

The information collected is actively shared to other staff members who weren’t in the room during the meeting. It also triggers a specific action in some of the integrated apps used by the team.

Hugo is designed to integrate seamlessly with more than 20 third-party applications, from chat and CRM solutions to video conferencing and project management tools.

It is the ideal knowledge management and team meeting notes solution for businesses of all sizes and in different industries.

The software allows teams with a strong culture of transparency to efficiently manage their meetings, their workflows and the centralization of valuable team knowledge and information.

With Hugo, meeting notes are searchable, centralized and connected with some of the most commonly used business apps through proper integration.

Hugo Homepage

Hugo Features

Hugo offers a wide variety of features to facilitate fast-moving teams in managing and organizing their meeting notes for easy access, from the creation of meeting agendas to the indexing and storage process of valuable meeting insights.

These features include:

Meeting notes search

With every team meeting, you can be certain your meeting notes are secure and searchable for easy access later on. This feature allows you to transform your meeting notes into robust centralized intelligence through automation. 

You never have to deal with disorganized or lost data ever again. Automatic indexing and organizing of meeting notes is made easy, and you can do a search at any time by company, teammate, group, project or contact.

Notifications and reminders

Make your team meetings better and more accessible by making processes more lightweight and efficient. You can configure the system to set reminders and send out notifications to stakeholders, team leaders and those assigned to create the meeting agendas. 

It can also assign action items and increase team member collaboration to make sure specific goals are set and met by the meeting’s end.

Knowledge/meeting notes sharing

Knowledge or meeting notes sharing enables those who are not in the room during the meeting to still be able to acquire valuable insights, learn about the decisions and the actions taken so they will always be in the know.

This function is ideal for fast-moving organizations with remote employees working outside the confines of the office. 

If you have staff members in different time zones, they will still be able to get the knowledge they need even if they can’t participate in the meeting as the meeting notes are sharable.

Seamless integration

You can transform valuable meeting insights into action items through seamless integration with third-party applications. This is probably one of the most notable features Hugo has to offer its users.

The platform is capable of integrating with more than 20 popular third-party applications, from CRM solutions such as Salesforce and communication platforms like Slack.

For instance, you can update Salesforce or create a support ticket in Zendesk directly from your Hugo team meeting notes without any problem.

By being able to integrate a wide variety of applications with Hugo team meeting notes, you can essentially connect your team meetings with your work processes. 

For example, you can sync all your meeting notes, move tasks to your tech stack and get more work done right out of your Hugo meeting notes without having to switch from one app to another. 

Meeting agenda and note template library

Hugo team meeting notes has a wide selection of more than 20 agenda and note templates in its library. It also has a user-friendly template builder so you will be able to create your own custom meeting note template to suit your needs perfectly.

Hugo Benefits

There are many benefits to using Hugo team meeting notes to facilitate your company and/or team meetings, including:

Meetings remain focused 

Conducting meetings between department heads, team members or company decision-makers is crucial to any organization. It is in these meetings where company goals and objectives are set and where the specific steps to achieving those goals are laid out.

Team meetings help to ensure everyone involved in a project is on the same page.

The role of Hugo team meeting notes is to make sure such meetings remain focused on the subject at hand. It also helps to maintain transparency and productivity among team members, stakeholders and decision-makers.

Having a clear agenda and a variety of tools available to ensure every team member, every department and every individual within the organization is constantly informed and in the loop is what Hugo team meeting notes are capable of providing.

Meeting notes and other valuable information remain organized

One of the most difficult challenges in conducting meetings and taking care of the information obtained from those meetings is organizing the notes and maintaining a clear record of what was said and decided.

Hugo team meeting notes can help you avoid having to deal with scattered notes, isolated documents and lost minutes.

It will also help you manage and organize audio recordings of conference calls and hours of boardroom discussions.

With the search function, everything should be quick and easy to access.

Better team collaboration

Collaboration between team members, departments and divisions is the foundation of a successful business.

It is an important aspect in ensuring everyone in your organization is working towards the same goal. With that said, collaboration should be easy and straightforward.

Hugo team meeting notes ensure healthy collaboration by allowing users to easily share and disseminate useful information and insights to those who need it.

Hugo Homepage

Hugo Pricing

Hugo follows a subscription-based pricing model, offering three main packages for interested teams and companies.


Hugo team meeting notes are available as a free service. The plan allows for up to 40 users with unlimited notes and agendas. It also includes integration support for more than 20 third-party applications and access to Hugo’s agenda and notes template library.


The Pro plan costs $399 per month and it allows for up to 100 users. It comes with all the features and tools available in the free package, plus reporting and calendar analytics (still in Beta stage), easy import of existing notes, onboarding and priority support and an advanced search tool, which, according to the developers, is coming very soon.


The custom package is specifically tailored for enterprise-level organizations that require a more custom-fit solution. 

It allows for more than 100 users, offers custom integrations and is capable of syncing to custom fields in Jira and Salesforce systems.

You may contact the vendor directly for accurate pricing and other relevant information about the subscription plan.


Hugo connected meeting notes is a software solution designed to facilitate corporate and team meetings. It serves as a centralized platform for your agendas and all your meeting notes.

It promotes collaboration and transparency through calendar-centric tools and applications.

The software supports an impressive number of third-party integrations, from CRM systems to help desk solutions.

As such, you should consider this as one of the better options if you’re in the market for a solution that centralizes meeting notes from one feature-filled hub.

Knowledge Management Market Radar

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Hugo Product Overview

  • 📝 Fast and powerful meeting agendas and notes

  • 💼 Free agenda template library

  • 👋 @mention to notify teammates

  • 💬 Auto-post notes to Slack

  • 🔄 Auto-sync notes to CRM records that match the meeting

  • 🚀 Create tasks and tickets for Trello, Asana, Jira and other systems from your notes

Languages Supported: English

Knowledge Management Software Buyer Guide 2023

Product recommendations, vendor rankings, market overview and tips on how to select Knowledge Management software for business. Published in January 2023.

This software type helps organizations create internal knowledge bases for company use as well as guides for customer interactions. It helps them better organize, manage and store information that is key to their business. Teams can create online documentat...


Hugo Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Gantt Charts
  • Google Apps Integration
  • History/Version Control
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Click-to-Dial
  • Resource Management
  • Net Promoter Score
Hugo Pricing

Hugo Pricing Plans


  • Up to 40 Hugo users
  • Unlimited Notes and agendas
  • All 20+ integrations
  • Agenda & Note Template Library
  • Live Chat Support


100 user(s) / month
  • Up to 100 Hugo Users
  • Reporting and Calendar Analytics (Beta)
  • Advanced Search
  • Import of Existing Notes
  • Onboarding & Priority Support


unlimited user(s) / month
  • 101+ Hugo Users
  • Custom Integrations

Plans starting from: $399.00/month Credit card required: Yes

Hugo FAQs

What is Hugo generally used for?

Hugo keeps teams connected to each other and their tools by providing one central place for meeting notes, connected to their tools.

Does Hugo integrate with any other apps?

Yes. Hugo integrates with more than 20 apps including Google Suite, Slack, Salesforce, Trello and many others.

Who are the main user groups of Hugo?

Hugo is for fast-moving companies that value transparency, collaboration and see meetings as a central part of the way they work together.

What platforms does Hugo support?

Hugo is a web application that runs in your browser, but also available on mobile (iOS) and as a Chrome extension.

Does Hugo offer guides, tutorials and or customer support?

Yes, Hugo has a customer support and customer success team, and provides helpful tutorials, guides and support content to get teams up and running.

Does Hugo offer an API?

Not yet, but coming soon.

Does Hugo offer multi-user capability (e.g. teams)?

Yes, Hugo is best used by teams.

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