Support & Helpdesk Software Awards 2021

The Best 20 Solutions on Crozdesk

TOP20 Software Products of 2021
Support & Helpdesk

#Support&HelpdeskSoftware
#BestProducts2021
#CrozdeskAwards
The Top Support & Helpdesk Software products in 2021 as determined by the Crozscore ranking algorithm. Products have been vetted for relevance. All other stats and rankings have been determined algorithmically, following the Crozscore ranking methodology.
1
Zendesk 90/100 7/10
2
Freshdesk 90/100 7/10
3
LiveAgent 90/100 5/10
4
SolarWinds Service Desk 90/100 6/10
5
Spiceworks Help Desk 90/100 6/10
6
ManageEngine Service Desk Plus 90/100 5/10
7
SysAid 90/100 5/10
8
Kayako 89/100 6/10
9
Help Scout 89/100 5/10
10
HappyFox 89/100 5/10
11
Zoho Desk 89/100 7/10
12
TeamSupport 89/100 5/10
13
Re:amaze 89/100 5/10
14
Teamwork Desk 89/100 5/10
15
Service Creatio 89/100 5/10
16
Jitbit Helpdesk 89/100 5/10
17
Hiver 89/100 5/10
18
Wix Answers 88/100 4/10
19
ProProfs Help Desk 88/100 4/10
20
HelpDesk 83/100 5/10

Support & Helpdesk Market Radar™ Support & Helpdesk Software
Vendor Landscape

Artboard 1

  Champions  (top-right)

Zendesk Hiver Salesforce Service Cloud Help Scout ManageEngine Service Desk Plus Spiceworks Help Desk HappyFox LiveAgent Freshdesk Kayako Re:amaze Teamwork Desk SolarWinds Service Desk Jitbit Helpdesk Zoho Desk Support.com

  Product Leaders  (bottom-right)

Service Creatio TeamSupport ClickDesk Keeping Vision Helpdesk SysAid SherpaDesk Issuetrak Live2support REVE Chat SnapEngage HelpDesk Free Call Boldchat Raiseaticket Mojo Helpdesk Richpanel Callbell HelpSite Loop Email ProProfs Help Desk Helppier Abhisi yourbrowser.is Infoset Helprace Desk360 Helpninja Wix Answers Jikoo OneDesk Zaiko LabiDesk Cayzu ThinkOwl Kait Rezolve SutiDesk Support.cc CloudApper Desk Faveo Helpdesk Aisera AI Customer Service Gnatta Halo Service Desk Back Desku.io

  Market Leaders  (top-left)

  Challengers  (bottom-left)

DiamanteDesk Customericare Supsis Live Chat and Solutions Due.work

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