Primary category: Feedback Management Software
User Ratings: 4.7/5 (31 ratings)
Related Categories: Sales Management Support & Helpdesk Lead Management
Pricing Model: freemium
Social Followers: 22.4k likes   29.6k followers

What is Intercom?

Intercom makes customer communication simple.

More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior.

Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

90

The Feedback Management application Intercom scored 90/100 (Top 3 in Feedback Management). This is based on user satisfaction (93/100), press buzz (57/100), recent user trends (rising) and other relevant information on Intercom gathered from around the web.

The score for this service has improved over the past month. What is this?
  • Intercom
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Intercom Product Overview

  • Audience segmentation

  • Real-time performance monitoring

  • Intercom app for iOS

  • Message tagging & team assigning

  • Customer user profiles

  • Personalized reply templates

Intercom Features, Audience & Platforms

  • A/B Testing
  • Multi-Account
  • Multi-User
  • Password & Access Management
  • Chat
Who uses Intercom:
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry

Stats & Other Information on Intercom

Company Info
Founded 2011
Based in San Francisco
Employees 51-200
3 Month Trend
Alexa Rank: 4397
3 Months Change: 5483
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Languages: English

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