"Intercom is the easiest way for web and mobile businesses to see and talk to their users."
Intercom makes customer communication simple.
More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior.
Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
Real-time performance monitoring
Intercom app for iOS
Message tagging & team assigning
Customer user profiles
Personalized reply templates
Product recommendations, vendor rankings, market overview and tips on how to select Customer Chat software for business. Published in September 2020.
Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting ...FREE DOWNLOAD Customer-Chat-Software-Buyer-Guide-2018.pdf
The sentiment map shows a snapshot of how Crozdesk users have rated Intercom over time. It shows how existing users see Intercom with regards to its usefulness, ease of use, value for money and customer service.