"Surveypal is a Software-as-a-Service feedback and experience management platform that enables organisations to turn feedback into actionable insights. "
Surveypal is a customer experience and feedback management platform used by medium-sized and large organisations around the world.
The platform delivers solutions that can be used by different departments in a company's organizational structure (such as Customer Support, HR, RnD, Sales, or Marketing) to capture feedback, perform real-time analysis, and improve the customer, employee, and brand/product experience.
Fast and simple integrations enable users to connect Surveypal with other business applications or systems and seamlessly move data to and from the platform. Some of our most popular pre-configured survey integrations include Zendesk, Salesforce, and Power BI. Users can also leverage on custom integrations with external systems to facilitate effective data management, achieve centralised reporting, and get a more holistic overview of the state of the customer experience in their organisation.
Surveypal is designed to empower staff and management make better decisions based on accurate and reliable data that can impact change, improve every experience, and scale operations.
Product recommendations, vendor rankings, market overview and tips on how to select Feedback Management software for business. Published in June 2021.
Software products in this category help measure client satisfaction, recognize what’s stopping a customer from buying, and identify scopes for improvement. The software does this by running online surveys, asking the right question to customers at the right...FREE DOWNLOAD Feedback-Management-Software-Buyer-Guide-2018.pdf
Surveypal is usually used in tandem with CRM applications and business reporting systems.
Yes, if offers RESTful APIs.
Main user groups include medium-sized and large enterprises in industries such as Hospitality, Public Sector, Retail, Telecommunications, and more.
Surveypal is a web-based software.
Yes, Surveypal offers chat, email, and phone support. Additionally, Surveypal offers trainings on-demand and guides.
Yes, the service integrates with
Or, our integrations experts will create in co-operation with the user(s) custom integrations that suit particular business needs.
The service is used as a feedback and experience management solution.
Yes, The service offers multi-user capabilities.