User.com

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What is User.com?

"User.com is a full-stack marketing machine that helps turn visitors into happy customers and improve website conversion rates and connect with clients across many channels."

The platform is a marketing automation solution that helps companies, from small businesses, startups, enterprises to agencies, and more, to automate and manage visitors and customers across an omni-marketing dashboard.

The all-in-one platform enables you to enhance your entire funnel - from tracking visitors with integrated CRM, sending out automated and drip emails, retargeting with push, SMS and segments, chat with leads or customers, and deliver consistent communications across a wide range of tools.


User.com scored 87/100 in the Marketing Automation category. This is based on user satisfaction (87/100), press buzz (44/100), recent user trends (falling), and other relevant information on User.com gathered from around the web.

The score for this software has declined over the past month. What is this?


User.com Awards

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Marketing Automation Market Radar

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User.com Product Overview

  • All-In-One Platform

  • Intelligent Visitor Tracking

  • Powerful & Advanced User Segmenting

  • Dynamic Automation Workflows

  • Easy To Use - Drag & Drop Software

  • Omni-Channel Marketing & Communication

  • Popups & In-Browser Push Messaging


Languages: English, Polish

Marketing Automation Software Buyer Guide 2021

Product recommendations, vendor rankings, market overview and tips on how to select Marketing Automation software for business. Published in August 2021.

Software solutions in this group help users build and scale automated marketing campaigns to engage with customers in a personalized and tailored manner across various different channels. Some common software features include ad targeting, automatically gen...

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User.com Features

  • 2-Factor Authentication
  • A/B Testing
  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • SMS
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial
  • Comparative Reporting
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response
  • Sales Automation
  • Pipeline Management
Compare Pricing

User.com Pricing Plans

Free

Free
  • Up to 2000 Contacts
  • Unlimited Agent Seats
  • Contact Base
  • CRM
  • Analytics & User Segmentation
  • Live Chat
  • Appointment Scheduling
  • Knowledge Base

Personal

$49.00
From 2000 contacts
  • Unlimited Agent Seats
  • Contact Base
  • CRM
  • Analytics & User Segmentation
  • Live Chat
  • Appointment Scheduling
  • Knowledge Base
  • Chatbots
  • Popups
  • Dynamic HTML content

Business

$249.00
From 5000 contacts
  • Unlimited Agent Seats
  • Contact Base
  • CRM
  • Analytics & User Segmentation
  • Live Chat
  • Appointment Scheduling
  • Knowledge Base
  • 5 Basic Automations
  • Chatbots
  • Popups
  • Dynamic HTML content
  • Email Marketing
  • API
  • Mobile SDK
  • Call Center
  • Migration from alternative solution

Premium

$1,349.00
From 10000 contacts
  • Unlimited Agent Seats
  • Contact Base
  • CRM
  • Analytics & User Segmentation
  • Live Chat
  • Appointment Scheduling
  • Knowledge Base
  • 5 Basic Automations
  • Chatbots
  • Popups
  • Dynamic HTML content
  • Email Marketing
  • API
  • Mobile SDK
  • Call Center
  • Migration from alternative solution
  • Account Manager

Credit card required: No

User.com FAQs

Does User.com offer an API?

User.com has a very powerful API that development teams can make full use of to integrate the platform into your system.

Does User.com integrate with any other apps?

With User.com you don't have to change up your entire tech-stack! Get access to everything from quick and simple installations, like basic code, Zapier, Wordpress plugins, to apps that can be a bit more advanced like JS, Magento, MailChimp, and tons more!

Does User.com offer multi-user capability (e.g. teams)?

Yes! We don't limit the number of agents. Feel free to have your entire team hop on board.

Does User.com offer guides, tutorials and or customer support?

We have tons of tutorials, and you can find support through the live chat widget or by email.

Who are the main user groups of User.com?

User.com is a solution that helps a wide range of companies, from small businesses, startups, enterprises to agencies, and more. Teams from 1-500 use the software to automate and manage visitors and customers across an omni-marketing dashboard.

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