MailChimp

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What is MailChimp?

"MailChimp is an email marketing service that helps users design email newsletters, share them on social platforms, and track campaign results."

MailChimp is an email marketing service provider with more than 7 million users worldwide who send some 10 billion emails through the service each month.

MailChimp allows its users to design great looking email newsletters through a wide range of different templates and drag-and-drop features. Once newsletters have been designed and filled with content, MailChimp allows its users to send their newsletters, manage subscriber lists, and track campaign performance.

MailChimp offers a variety of plug-ins for other programs and integrates with many systems such as PayPal, Shopify, Google Analytics, Salesforce, etc.


MailChimp scored 88/100 in the Email Marketing category. This is based on user satisfaction (85/100), expert reviews (83/100), press buzz (79/100), recent user trends (rising), and other relevant information on MailChimp gathered from around the web.

The score for this software has improved over the past month. What is this?


MailChimp Awards

MailChimp Email Marketing Software Award 2020 MailChimp Email Marketing Software Award 2017 MailChimp Quality Choice Badge 2020 MailChimp Trusted Vendor Badge 2020
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MailChimp Review

Editors' Review by the Email Marketing Software Review Team

MailChimp is an all-in-one marketing platform designed to make email marketing easier for businesses. It was recently expanded into a full-service marketing platform with CRM integrations and website building capabilities. Now, it’s one of the top solutions under the email marketing category. Due to its generous selection of third-party integrations and useful documentation functionalities, MailChimp is a popular option for entry-level customers.

With powerful features to build your website, automate and manage marketing campaigns across several channels and view your business performance through a unified dashboard, MailChimp has been designed to maximize your success with your audience. Its CRM features are AI-powered and user-friendly, which makes checking and sending emails easier.

MailChimp Features

MailChimp’s top features include:

Email delivery

MailChimp’s primary focus is on automating the processes behind email marketing. With the drag-and-drop editor, you can create engaging and eye-catching emails for your audience. The solution lets you store images in the Content Studio, which you can easily use for your campaigns later. However, if you don’t have the time or lack inspiration, you can make use of MailChimp’s pre-designed templates.

Ready-made email automations are also available for your benefit, simplifying the sending process. You can set triggers after a specific period has passed, such as 120 days after purchase or 240 days after purchase. Additionally, under this feature, you can keep tabs on your campaigns with the help of real-time analytics. It provides details about your 24-hour performance and the amount of opens and clicks your emails received.

Automation

MailChimp’s automated feature boasts of its ability to automatically send the right message to the right person at the right time. This decreases the amount of work and effort you put into but still create more personal connections with your audience. It offers four types of automation:

  • Welcome automation – lets you send warm messages to new customers
  • Date-based automation – gives birthday or anniversary messages to people
  • Event-based automation – allows you to send relevant messages based on how your contacts interact with your application
  • RSS-to-email – gives your readers the option to subscribe to your content

Reporting and analytics

Having a successful marketing campaign depends heavily on knowing how your audience works. With MailChimp’s reporting and analytics feature, you can keep track of the number of times people open and click your email. It also helps you segment data with the built-in analytics tool.

Integrations

Popular integrations are made available in MailChimp. You can connect with your favorite applications and web services to increase your marketing campaigns. Currently, you can integrate with Square, Zapier, Facebook, Eventbrite and Canva.

Mobile application

Worried about missing emails when you’re not in front of the computer? MailChimp offers a solution by allowing you to install a mobile application on your phone. This makes it easier to create, track and edit your campaigns, regardless of where you are.

Templates

Templates are an easy way for users to send personalized and customized emails to their audience. This ranges from welcome messages and product recommendations down to thank-you notes and follow-up emails. You can create them with only a few clicks.

MailChimp drag and drop builder

MailChimp Benefits

Here are the top benefits MailChimp offers for its users:

Personalized marketing strategies

With MailChimp’s automated email delivery and customization capabilities, your marketing strategies are designed with your vision in mind and catered to your standards. Other benefits include being able to create targeted ad campaigns, send personalized postcards, create targeted ad campaigns and sell your products online.

Since it also has CRM tools, you can keep track of your contacts and convert promising leads into loyal customers.

Build and grow your brand

Not many platforms out there give you the creative freedom to build and grow your brand. However, with MailChimp, you can benefit from your own domain, an interactive website builder and several templates to choose from. These design tools are catered to make it easier for your company to stand out in a highly competitive corporate world.

A better and smarter alternative

Overall, MailChimp offers a better and smarter alternative for your users. Its powerful features equip you with the best tools to mass send emails and streamline daily operations. You don’t have to do manual work, which can take up several hours of your time. Instead, MailChimp assures you that you’ll be sending the right message to the right person at the right moment.

MailChimp mobile app

MailChimp Pricing

MailChimp has four pricing packages for users to choose from. Each succeeding plan on MailChimp’s pricing list has an increasingly wider array of features. The type of business you have will dictate what bundle you should choose. The larger your audience, the more advanced your features need to be. However, if you’re still not sure of which package to try first, you can try the free version first. By navigating through the core functionalities, you can have an idea of which tools your business requires.

Free

Free of charge, this pricing package offers the most basic features for users. This plan comes with seven marketing channels, 1-click automations, basic templates, marketing CRM, behavioral targeting and working websites under Beta. It’s perfect for businesses that are just getting started in their field, such as personal and SMB accounts. It allows them to automate tasks and experience MailChimp’s marketing CRM, which includes 2,000 contacts, one audience and the ability to tag and segment your contacts.

Essentials

Priced at $9.99 per month, Essentials has all the features found in Free but with additional key features. You can benefit from all email templates, A/B testing (which compares two applications with each other), custom branding and 24/7 award-winning support. These features are catered for businesses in need of additional support when sending their emails.

Standard

The third pricing plan is designed for businesses who want to gain better insights and make data-driven decisions for their marketing strategies. It has everything the previous package offers plus features catered primarily for audience insights. These features are: retargeting ads, custom templates, custom domains and an event-based automation series. The last two features are recent additions to MailChimp’s solution.

Premium

The last pricing package found in MailChimp is Premium. Since it’s somewhat expensive (priced at $299 per month), this plan is catered primarily for large enterprises and companies in need of advanced features. The tools and functionalities found in this solution give its users more customization. In Premium, you can find everything in Standard with the addition of the following features: advanced segmentation, unlimited seats, role-based access, multivariate testing and phone support.

Conclusion

If you’re looking for an all-around email marketing platform with CRM features and several third-party integrations, then MailChimp is the software solution for you. It has everything you need to get your business is going. Its reporting feature lets you know critical details about your clients and your social media outlets. It also has a geo-tracking function to identify customers’ locations.

While it does have very powerful features, some setbacks can still be observed in MailChimp. Clients have commented on its high-cost subscription plans and limited email automation. Its automations are difficult to set up for entry-level customers.

Email marketing is an important and effective strategy that companies use in their businesses. It’s the fastest way of reaching your most promising prospects and potential clients. For sales teams to nurture and convert leads into customers, they need a software solution capable of automating the manual work of sending emails and providing insightful details.

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Email Marketing Market Radar

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MailChimp Product Overview


Languages: Spanish, English

Email Marketing Software Buyer Guide 2020

Product recommendations, vendor rankings, market overview and tips on how to select Email Marketing software for business. Published in June 2020.

The right software setup can greatly increase the efficiency and impact associated with email marketing activities. Most solutions in this space focus on the automation and compiling / sending of merge field emails or managing email newsletter campaigns. Th...

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MailChimp Features

  • A/B Testing
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons

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MailChimp User Reviews

Average User Rating:
4.25/5 based on 16105 user ratings.
Your Rating:

Sentiment Scale
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User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated MailChimp over time. It shows how existing users see MailChimp with regards to its usefulness, ease of use, value for money and customer service.

Overall
8.7/10
Arrow Left Recent Older Arrow Left
Usefulness
9.0/10
Ease of use
8.9/10
Value for money
8.3/10
Customer service
8.5/10
User profile picture

"Personalized and ideal emails for successful marketing campaigns"


What do you like about MailChimp?

It is a software that I like because it has an intuitive interface which facilitates its use, so if you are a user who is implementing this type of tool for the first time, it will not take you long to understand its use, it also brings with it a series of templates that make it even easier to design an email that fits what is needed for more successful campaigns, because in advance this software provides a number of emails that can be sent free of charge and if desired this amount can be increased for an affordable price, the best of which is that emails do not need to be sent manually and without any concern that they will go to the spam tray.

What do you dislike about MailChimp?

Personalizing the sent emails deserves more expense, but if you want to have a good campaign, investing in it is not a bad option, on the other hand, you should be careful not to exceed the threshold of the plan that is being paid, otherwise you could see a price higher .

What have you been using it for and what problems did MailChimp solve?

It makes campaigns simpler and more successful and this is thanks to the fact that it makes it possible to send personalized emails, which attracts valuable customers and prevents our emails from being taken as spam.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"MailChimp is there to help automate the sending of emails"


What do you like about MailChimp?

Normally when we want to communicate or send information to our audiences or the public, and we use a normal email, many times these emails end up in a spam tray. With MailChimp this does not happen since it is segmented and the filter of these companies does not recognize it as spam, We have in the free version a quantity of 2000 cumulative emails to send our information, this can be increased by acquiring a better payment plan thus removing many limitations , the paid version offers to add several audiences, thus doing a better job and of better quality since we can have better success with the campaign

What do you dislike about MailChimp?

There are times when MailChimp gets slow, or fails to send, but this is not for long. Also to be able to edit a template with a lot of freedom you have to buy a plan that is a little more expensive than usual. But it is certainly worth every penny invested. Its quality is super good. One of the best platforms to get information to the public in a presentable and decent way.

What have you been using it for and what problems did MailChimp solve?

At the beginning when I did not know about this platform I decided to use a normal email, when doing so all the messages arrived at spam from the recipients, and I ended up blocked for a while in this email. When I found MailChimp it was the best thing that could have happened to me because it solved my problem and I was able to send the information I needed to send, apart we have a report of each email sent and if the person opened it and thus see if they are interested in what we send

4/5
Usefulness
4/5
Ease of use
3/5
Value for money
5/5
Customer service
User profile picture

"Power packed email marketing software."


What do you like about MailChimp?

This software is the market leader in email marketing software space. It’s user interface is very intuitive. From the dashboard itself any user can navigate anywhere in the software with ease. It’s drag and drop email editing feature is very easy to operate. Any non technical user can easily operate it and create a beautiful email template. This software also provides a wide variety of Pre loaded email templates for references. Users can use those templates for their email campaigns. I like it’s comprehensive reporting feature. It give a complete feedback on my email campaigns.

What do you dislike about MailChimp?

I don’t like it’s social account integration feature. It increases the bounce rate. I don’t know why is this happening to my email campaigns. It lacks on integration with could softwares. Sometimes I feel that this app should provide desktop version for better usability. It has a limited number of text fonts which sometimes limit my creativity in email campaigns.

What have you been using it for and what problems did MailChimp solve?

I use this software for marketing my services and for sending frequent newsletters to my clients. It helps me to generate new leads which increases my revenue.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"My go-to email marketing tool for 4 years (since I started marketing) "


What do you like about MailChimp?

I have been using Mailchimp for 4 years and I don't see any no reason to switch. The tool is simple, easy-to-use, and cost-effective. I have seen the tool outgrow its name from just being an email marketing tool to a full-stack marketing platform. Started from just email send-outs, now I use Mailchimp for Landing pages, drip campaigns, newsletter campaigns, social media integrations etc.
Mailchimp is very easy to set up - I've used Mailchimp and have recommended it to a bunch of brands and digital products. You can just set up an account and boom! You are up and running.

Their freemium model makes it affordable for small and mid-size companies where you get up to 2,000 contacts for free. Having that as an option (particularly for new businesses) makes it possible for you to measure ROI from the platform before you start investing any money.

Great features: Mailchimp's forms, list management, email templates, etc. are very easy-to-use and all-inclusive. If at all you find a challenge in Mailchimp admin, you can use the API. Mailchimp has exceptional integrations with 3rd party platforms that make sure you can easily maximize your email collection.

What do you dislike about MailChimp?

Their recent pricing and feature restructure make it difficult to be used by new businesses as no templates are now available free of cost. Pay - as- you- go model has become more limited compared to their monthly plans.
Now they also include social platform contacts in your allotted contacts.
Another drawback is, Mailchimp automatically increases your bill when you cross over your plan subscriber threshold. It would be better if they just disable uploading new contacts rather.

What have you been using it for and what problems did MailChimp solve?

Email Marketing, Drip campaigns, nurture campaigns, Landing page creations, Lead generation, demand generation, social media integrations etc.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Versatile features that make it ideal for campaign emails. "


What do you like about MailChimp?

I like this software because it is ideal for corporate mail from corporate campaigns, since when an email is being developed this software gives you advice so that the email created is not taken as spam by the user who receives it, has a fairly efficient support team, with a comfortable, simple and intuitive interface which makes the workflow quite straightforward, in addition to being able to visualize the functions all are done through a single tab so your board is really focused on the design of emails and not on the user taking hours configuring the software.

What do you dislike about MailChimp?

Mailchimp is not perfect software, as one of its low points is that unlike other providers it does not have automated responses but instead implements an automated flow which is confusing for some users of the service.

What have you been using it for and what problems did MailChimp solve?

Mailchimp has allowed it to be much simpler to elaborate emails for campaigns, since it should only be dragged and dropped during this process, in addition to that it usually grants from tips for the design of a good email as well as templates that allow the email to be personalized by what its versatile characteristics give us the advantage of creating email campaigns that do not become spam.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"As a tool to manage advertising campaigns by email it is very effective"


What do you like about MailChimp?

Mailchimp has the ability to adapt to the size and requirements of any company. Hence its versatility that makes this program is one of the favorites when choosing a software that allows us to promote the most aggressive advertising campaigns through email. It offers a variety of templates that give that professional finish to each campaign. In addition, it has a free version that allows you to contact up to two thousand people. It has a very robust security system called OMINIVIRE that is permanently monitoring the entire system for failures and errors. Mailchimp really is a great solution.

What do you dislike about MailChimp?

Sometimes Mailchimp customer support may fail. On some occasions we have needed to contact them and the answers have not come immediately. Up to 3 messages we had to send for us to be served. It is necessary that they are attentive to the requirements of the users.

What have you been using it for and what problems did MailChimp solve?

Mailchimp has allowed us to leave up to thousands of contacts that have become potential customers. Thanks to this tool we can present the virtues of our products and services in a simple way since the user interface of the software allows it. The adaptation period to Mailchimp was very short and without major disturbances. It is a very intuitive program. In addition, it is very popular and this is due to the excellent service it offers.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Powerful mass mail provider"


What do you like about MailChimp?

I like this service provided by Mailchimp, since it offers great advantages within it, such as sending emails for campaigns in bulk, that is, it avoids having to send emails one by one, which allows a great saving of time , I also like it to be easy to use because its interface is intuitive and its elements are displayed in a simple way, I also like the fact that the emails can be customized to the recipients thanks to the fact that it offers different templates which makes it possible to send emails according to user information.

What do you dislike about MailChimp?

MailChimp provides basic features promising and efficient but when it comes to its advanced features still requires improvements to further facilitate the use of the software and provide the users much more full featured.

What have you been using it for and what problems did MailChimp solve?

Being able to send mass emails allows campaigns to be much more successful since sending a large number of emails at the same time gives plenty of time that can be used in other activities also the advantage of attracting large customers because emails can be customized.

4/5
Usefulness
4/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"MailChimp is excellent email software"


What do you like about MailChimp?

MailChimp has made sending out newsletter emails so much easier than it has any right to be - I had tried some competitors, and found that MailChimp was the most intuitive. Even though I only send out emails through MailChimp maybe once every few months and sometimes forget how to use elements of it, I'm quickly reminded how to walk through everything in a step-by-step way when I get back to using it.

What do you dislike about MailChimp?

I don't have any huge complaints with MailChimp - I use it in a pretty straightforward way, and it works well for me. If I started delving into the more complicated functions, I might begin to find it a bit overwhelming or cumbersome in some ways.

What have you been using it for and what problems did MailChimp solve?

We use MailChimp for keeping in touch with both our partner organizations and our patrons via periodic emails. It's helped us stay in touch with 100+ organizations and thousands of patrons pretty seamlessly and communicate our goals and projects to them in a forward-thinking way without fruitlessly trying to reach out to them on a one-on-one basis.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Great in the Beginning"


What do you like about MailChimp?

I liked that setup was fairly easy and mailing lists were quite easy to set up. I was able to email all of my clients my listings and pictures all at once with a touch of one button.

What do you dislike about MailChimp?

What was free and inexpensively priced in the beginning is now being charged for every little thing. Templates used to be free and they had a variety of easier to use templates which now cost.

3/5
Usefulness
2/5
Ease of use
3/5
Value for money
3/5
Customer service
User profile picture

" Ideal to design and promote the best advertising campaigns and win customers in a short time."


What do you like about MailChimp?

Mailchimp offers very good templates to undertake our campaigns which saves us time. It has an excellent free version that allows you to reach an important number of contacts. It synchronizes very well with other applications. The interface is simple and simple. Handle it and very easy. It is popular worldwide and the best companies use it. Its price is fair. It allows customers to send product recommendations according to their purchase histories. It allows me to access my Mailchimp account from any device with internet access.

What do you dislike about MailChimp?

Mailchimp is very complete. I honestly have nothing negative to say about this application. So far it has been very useful in the company. Unless I consider the interface aspect it could be more aesthetically pleasing, the experience has really been pleasant so far.

What have you been using it for and what problems did MailChimp solve?

Thanks to Mailchimp we have developed the best advertising campaigns via email. This has resulted in a considerable increase in the sales of this company. Having the possibility of having an application that does everything for us in the advertising area has undoubtedly been a great advantage. With Mailchimp we can know that our audience has increased so much, as well as the income of our company for a certain period. From the statistical point of view it is an unbeatable tool.

5/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"An extraordinary marketing service through email very popular and known throughout the world."


What do you like about MailChimp?

Mailchimp has several plans that suit each company, whether large or small. It is a very versatile tool that adapts to the needs of any company regardless of the branch to which the organization is dedicated. It has a free version that allows you to reach up to 2,000 contacts. To test the application and know it a little more is perfect. It synchronizes perfectly with Twitter and Facebook. Registration is simple. We only need an email and then fill out a form with some personal and company data. Its interface is clean and very manageable especially for beginner users. It has templates that can be of great help. What I like most is the variety of templates from which I can choose to design an email. The customer service is excellent. The staff that meets the requirements is always willing to help. Mailchimp's analytics are detailed and very complete. The statistical information that Mailchimp can provide is valuable. With Mailchimp we have developed the best advertising strategies through email.

What do you dislike about MailChimp?

No disadvantages so far. Mailchimp has really responded very well to our requirements from an advertising point of view. We have satisfied the needs within our company. It has been a great tool that has helped us develop progressively. I just hope they continue to provide the quality service they have offered so far because it really is great software.

What have you been using it for and what problems did MailChimp solve?

Thanks to Mailchimp each of the advertising strategies that we have proposed to promote through email and social networks has been successful. We have positioned our brand thanks to this application that without a doubt has positively affected our sales. Profits have risen like foam. Mailchimp has been very useful.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"You can send emails on one click."


What do you like about MailChimp?

In every country if you received any email from vendor for your birthday wishes or festival wishes than you feel very good.We are doing this for our customers.We have sent many emails to our customers by this software who are connected with us from 2010.This software has many automatic features.You can send emails on one click.There are many templates to design any email .It is your choice how to do it.

What do you dislike about MailChimp?

Mailchimp has many template in to software which not useful.It should be more than 2000 subscriber for trail users.

What have you been using it for and what problems did MailChimp solve?

In manual email you do not have any report that how many users open your email.Here in this software you have complete report that how how many users open email and read your email,How many not open email & How many deleted your email.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
3/5
Customer service
User profile picture

"Best solution for customized mailing"


What do you like about MailChimp?

I have used mailchimp extensively through out my careers when i was managing marketing. The product/software is very helpful for mass mailing, product marketing, mass notifications, campaign management. Among all competitors the mail delivery success rate is pretty high in MailChimp. Wide range of templates and designing options gives a extra bit of mileage to MailChimp over it's competitors.

What do you dislike about MailChimp?

Price is little on a higher side. Moreover options of saving contact list should be increased.

What have you been using it for and what problems did MailChimp solve?

Marketing Campaign, Webinar marketing, Geo Specific marketing, Product and service marketing, Maintaining unsubscribe list. Reduced spam rates overtime.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"my opinion about mailchimp"


What do you like about MailChimp?

It is easy to connect Mailchimp to your online store to insert products, customize campaigns for people who have opted for lists or buy particular products in your online store, and you can automate complete email chains

What do you dislike about MailChimp?

Long-term cost: or after you have exceeded 2,000 subscribers, or 12,000 emails per month in free mode, one will have to buy a package to continue using the software

What have you been using it for and what problems did MailChimp solve?

Now we have an efficient email marketing channel

4/5
Usefulness
3/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"Create Awesome Email List "


What do you like about MailChimp?

I love this amazing site. I am able to create an email list and newsletters without a problem. I love how this site is organized and this site has templates for the newsletters. The templates have different colors to choose from and the templates can have different descriptions added to it. I love how I can post information that is detailed for each email and simple at the same time. The tools provided are easy to use.

What do you dislike about MailChimp?

I wish there were more creative templates. Yes! There are so many, but it would be nice if there were more added. I can't get enough of each template because it helps me be creative.

What have you been using it for and what problems did MailChimp solve?

I have used MailChimp to help me create email newsletters and simple posts for the projects I am working on. I want each person who reads my email list to be informed and also love the emails. MailChimp did the job! MailChimp also helped me to get my subscription list into my MailChimp newsletters. Wonderful and helpful.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Great email marketing software and easy to use!"


What do you like about MailChimp?

MailChimp is a great email marketing software. It is easy to use and learn to use. The analytics and reporting is great. It's great if you have 2500 or less contacts you then qualify for the free version

What do you dislike about MailChimp?

Once you go above 2500 contacts you need to pay and the paid plans get very expensive. MailChimp has been a lot slower to make improvements to its software when compared to it's newer competitors.

What have you been using it for and what problems did MailChimp solve?

We've been using MailChimp as the email marketing software for our business and out clients. The goal has been to communicate with clients, use lead magnets to grow email lists and get people into a sales funnel.

5/5
Usefulness
4/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"Balanced Marketing Tool"


What do you like about MailChimp?

One of the things I like most about this tool is how easy it can be learned to use, since it doesn't have so many options that can confuse you It may not be something new, but it has a free trial version. This really helped me in my first days of learning, then I decided to implement it in my current job This tool has two functions, one of which is "propaganda mail and marketing automation.
The functionalities that I use the most and I have experience are the following :
* Subscriber Management
* Email Editor WYSIWYG
* Social Marketing
* Mailing List Management
In general I am quite satisfied with this marketing tool I find it quite balanced.

What do you dislike about MailChimp?

There are several negative aspects concerning this marketing tool. I currently have a problem with some messages that are filtered in spam I would like to see them solve these kinds of problems

What have you been using it for and what problems did MailChimp solve?

Thanks to this tool our company provides better email presentations to our customers We can also be in contact with them, providing advice or answering any questions.

5/5
Usefulness
5/5
Ease of use
3/5
Value for money
3/5
Customer service
User profile picture

"Mass mailing ideal for campaigns"


What do you like about MailChimp?

In this software I have found several aspects that I like, such as the one that allows you to send emails in a massive way since it allows a great saving of time and makes it ideal for creating campaigns, I also like the one that allows you to send emails automatically and that they can be customized according to the information of each user, in addition that each email can be sent with a unique touch since MailChimp grants templates, predefined layouts, with a quality
very professional, very simple to edit, only with drag and drop and that is really easy to use because its interface is very simple so that anyone can handle it.

What do you dislike about MailChimp?

MailChimp is really ideal when it comes to its use for campaigns since it allows the sending of automatic mails, however I consider that its automated part could be improved to include more advanced functions.

What have you been using it for and what problems did MailChimp solve?

I have been using Mailchimp because it saves a lot of time since it is not necessary to send emails manually since he is in charge of doing it in an automated way which is of great help for the mail campaigns since because it also allows us to customize of them it is much more successful to obtain potential clients.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Mass mailings that will lead to a good campaign."


What do you like about MailChimp?

MailChimp is a software that I like because it allows you to send a large number of emails giving the advantage that the first 2000 san totally free, this being a great help for the creation of corporate campaigns since it can be configured in an automated way so that it send the emails, allow us to import contacts in different formats so that it helps us send emails according to the user's needs, it is not complicated to create the emails since it provides templates that give us an idea of ​​it so that the they become fully professional emails, but the best thing is that we can handle several campaigns at the same time.

What do you dislike about MailChimp?

MailChimp already has an automation but it is not completely complete so it would be ideal that it could be much more advanced, in addition the difference between your free plan and payment is only in its cost being the cost really high.

What have you been using it for and what problems did MailChimp solve?

Implementing this software saves us time and allows us to design campaigns that fit the needs of users, in addition to giving us the advantage of promoting not only a campaign.

5/5
Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Useful pioneer in simplifying mass email marketing"


What do you like about MailChimp?

Intuitive with a lot of options for smaller businesses without dedicated marketing teams to offer polished outreach tools that are normally inaccessible. This product allows sales teams, company marketing efforts, and recruiters to all have outreach tools for relatively cheap.

Free options to test out products initially to see how it fits your company/departments needs

What do you dislike about MailChimp?

I mostly used Mail Chimp as a recruiting and advertising tool to reach candidates for potential job opportunities. MailChimp was one of the first professional template based email marketing tools to send out mass emails to potential clients, recruits, etc. Over the years, they've refined their products and added social networking tools as well as other current trending tools for outreach. They are quite useful in adding these important tools to small to mid-sized companies that could benefit from these tools but may not necessarily have the budget to develop and utilize these tools in-house. In addition, the tools are quite affordable and there are several free sample versions/credits you can use to test out the product. The most useful tool I have used consistently with MailChimp is their automated mass-email campaigns. Provided that you obtain the list based on the candidate/clients interest and not through spam based lists, you can send out polished lists for automated outreach to large groups of individuals. We have also used MailChimp to conduct employee and client satisfaction surveys, etc. In general, lots of tools for smaller companies to utilize to stay relevant and competitive with larger companies and you can scale the account/costs to your individual needs. There are limitations with FTC/internet/marketing laws that smaller companies may not be aware of, but you learn quickly. If you know how to do MS Office mail merges, this product works.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Easy to Use and Even Fun"


What do you like about MailChimp?

What is not to like? MailChimp's free service is sufficient for most small businesses and provides professional-looking mail templates that can be created very easily. I am a bit of a data geek, and I find looking at the e-mail stats (who is opening the e-mails, where they are located, etc.) to be fascinating. And to top it all off, there is a widget of a chimp that pops out and tells jokes periodically!

What do you dislike about MailChimp?

Customer service is not available through the free option. However, I have only needed this service once during the course of my 6+ years of using MailChimp.

What have you been using it for and what problems did MailChimp solve?

I first started using MailChimp to directly send a community events newsletter. About two years ago, our IT provider was able to directly integrate MailChimp into our website so that residents are able to sign up to receive daily updates on topics that interest them. This has gone over really well with our residents and is automated so it requires no extra work on our part. Residents are able to sign-up through our website, and their information is sent and verified through MailChimp.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

" Great alternative to manage mail campaigns."


What do you like about MailChimp?

An incredible user interface, very intuitive and modern. The statistics they provide are very useful and it is good to be reminded that you should send your email to people who have not opened it. Very easy to load new contacts to get your new clients in the base. I also like the option of the landing page to create a special place for special promotions. The templates you choose in MailChimp are optimized to fit all screen sizes. Whether the recipient has a smartphone, a desktop computer, a laptop or even a tablet, your content will be sent to you in the way you want.

What do you dislike about MailChimp?

Often, the aesthetic issues have been changed, which means that, to a very small extent, attention must be paid to be able to use functions that we previously knew. Some of the design features could be improved, I would like to see more design options to embed images or videos within an article instead of having to create a new box for each element. The premium account is a bit expensive and may not be the best option if the user has to send a large volume of mail but at a lower cost.

What have you been using it for and what problems did MailChimp solve?

We use Mailchimp throughout our organization. It has saved us a lot of time and effort by allowing automatic mail, and this time and this effort has been directed towards the management of potential customers. We can also update our customers frequently about the company's projects and other important updates, and now they can reach our company for our services and the number of clients that enter the company has increased, it has allowed us to relate much better with them. and be closer than we had been.

If you need to manage communication with your customers, Mailchimp will help you create email campaigns for different lists in a very easy and accessible way. It is ideal in particular for those companies that have a large volume of emails and communications to do, and has great scalability, being able to perform integrations with spreadsheets, for example.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Amazing product"


What do you like about MailChimp?

It is a very good option for entrepreneurs who do not have enough capital since it allows us to have up to 2,000 subscribers in their free plan and allows us to send a maximum of 12,000 monthly emails with that account. Mailchimp allows you to create different contact lists and segment them according to the campaign, activity or almost any other segmentation criteria It offers statistics such as clicks on the links, messages read, bounces, the growth of your audience or the behavior of your contacts. So, you can control the impact of the campaign much better.

What do you dislike about MailChimp?

Unfortunately if you do not have the PRO version you can not use the tool as an autoresponder
The generation of subscription forms is not very intuitive. In the free version, Mailchimp does not allow you to create follow-up messages to your contacts.

What have you been using it for and what problems did MailChimp solve?

this product helped us to promote the marketing campaigns created for our clients and for our own company with it we achieved more scope also increased the revenue once we started using this tool.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Review for Mailchimp "


What do you like about MailChimp?

Mailchimp is easy to use and one of the intriguing features is the scheduling aspect, it gives me a chance to schedule my weekly email in advance - which is particularly useful considering the fact that I may not be available at the office when it should be done.

Do you know that the best part of using mailchimp is the ability to ascertain the statistics of the email sent out, you can equally see who has opened the email, how many times.
Lovely, right?

What do you dislike about MailChimp?

In the course of using mailchimp, the only complaint I have observed is that fact that the logo is included in the several messages sent in the pass.
This aspect should be rectified for a better user experience.

What have you been using it for and what problems did MailChimp solve?

Mailchimp encourages a better client relationship through it's timely scheduled message delivery.

3/5
Usefulness
3/5
Ease of use
3/5
Value for money
3/5
Customer service
User profile picture

"A great solution for campaign and advertisement design!"


What do you like about MailChimp?

One of the things that I have to say about Mailchimp is how easy and user-friendly it is to handle and to teach to your peers, colleagues and fellow partners among your company. It has plenty of designs, templates, examples, formats and tools for every single campaign or advertisement project that you can imagine. Also, it comes with email management and you can upload lists, organize features and set automation processes for your current projects or campaigns and you can adapt a bot which sends or receives emails based on how influence are the recipients selected

What do you dislike about MailChimp?

Technical support sometimes doesn’t answer any of our questions, at the beginning I thought that it was for the great difference between our time zones but after one month I realized that they don’t do any efforts on answering and you have to complain about it or just look for another third-party solution that would help you out with the issues that Mailchimp are making you crazy.

What have you been using it for and what problems did MailChimp solve?

Mailchimp has brought to us a solution for email managing and clients engaging with excellent campaigns and advertisement protocols in order to reach and gain more clients through time and also make clients to subscribe to our newsfeed and our sales revenue are growing really fast because of this solution. At the same time, our company is gaining trust and good revenues because of the public capacity that this solution actually offers.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

""Excellent and Professional Tool for the Management and Development of Marketing Campaigns""


What do you like about MailChimp?

MailChimp is one of the best tools for emails and campaign marketing, its template compatibility is really excellent, since they are optimized to fit all screen sizes. This tool has a great efficiency in its operation, its adaptation and integration are of high quality with respect to the service offered. Its easy and interactive use is excellent as well as its optimization to make the most effective future campaigns from its statistical reports

What do you dislike about MailChimp?

MailChimp is a tool that offers multiple benefits to a company, there is nothing that disgust me about this platform, however the continuous improvement of marketing automation would be good. since its easy use and administration make this system very effective, its great integration from any device is a wonderful option for its continuous use. the improvement of the campaigns that MailChimp can provide through its templates and statistical reports is very useful for any company and its commercialization.

What have you been using it for and what problems did MailChimp solve?

I still have no problem with this excellent tool, MailChimp is a tool that offers multiple benefits to any company, since its easy use and management make this system very effective, its great integration from any device is a wonderful option for its continuous use. The improvement of campaigns that MailChimp can provide through its templates and statistical reports is very helpful for any company and its marketing.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

""Mailchimp: a great instrument"


What do you like about MailChimp?

What I like about this platform is that it gives us the opportunity to run with third-party integrations, which allows us to make announcements and train our sites and start campaigns, making sure that potential customers are added to our news letters, so that we can send new marketing promotions to attract more people to our companies.

What do you dislike about MailChimp?

Mailchimp is a very powerful tool with many features, therefore, you need a learning course to be able to execute in the professional way and thus be able to give it the use it offers.

What have you been using it for and what problems did MailChimp solve?

The security of the brand marketing is very important and most of the customers who want to have the guarantee and I can offer that, I have the idea of ​​having marketing campaigns in various social networks in a surprising way with regard to the Sales and marketing

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
3/5
Customer service
User profile picture

"The best software on the market"


What do you like about MailChimp?

I like it since it has a platform that is very easy to use, in addition, Mailchimp has also helped us make some very important decisions and improve a final balance, although there are many templates, you can always produce yours in a few minutes, plus It has a perfect integration with WordPress, which makes it much easier to import a large number of contacts with the import of Excel and the import of large data that has been included in the system.

What do you dislike about MailChimp?

Actually up to now I have not listed something that I do not like, however, I think there are always things to improve and learn, and it can be improved in terms of allowing more tools when images are inserted and the custom template is designed, the templates are used as brochures or small presentations that are also attractive to see potential clients.

What have you been using it for and what problems did MailChimp solve?

The use of this tool in email marketing has been wonderful, very useful, we have been using it for the monitoring and analysis of the sent campaigns and each time improving the content and the presentation of the same for the acquisition of clients. I recommend it one hundred percent, and I appreciate this type of tools and the free access to implement it and know it.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Marketing automation platform."


What do you like about MailChimp?

In reference to MailChimp I love this great platform because it makes advertising work easier with my clients and other interested parties. This platform allows us to create great advertising campaigns that provide a new idea of how to relate people to the work we do.
The focus of marketing with this tool focuses on the healthy practices of list management, campaigns with intuitive designs and powerful data analysis.
It also offers a series of online resources that provides help and knowledge about the tools and options available to us.

What do you dislike about MailChimp?

Regarding the disadvantages of MailChimp, in its free version has a few limitations in reference to the tools that can be very important to understand and keep track of how the operation of their campaigns is. Among these is the option to create messages for contact tracking, which is not allowed in its free version.

What have you been using it for and what problems did MailChimp solve?

This great tool that is MailChimp encourages and helps better management of advertising and marketing of companies in the world today. Since it offers a wide variety of options to achieve an optimal job and with its respective follow-up. Also all this in a simple way and without major complications.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Easy email campaigns"


What do you like about MailChimp?

Speaking of MailChimp I love this great platform since it makes the work of linking our clients with our website easier. Since this tool allows us to create newsletters in order to use the so-called email marketing.
We can use images, designs, compenentes and styles of web pages that look more pleasing to the eye. Here you can make newsletters or anything else that occurs to us that employs an HTML code embedded in an email.
The best thing about this tool is that it allows us to obtain a free version that offers the option of working with up to 2000 email addresses.

What do you dislike about MailChimp?

The disadvantage of this platform is that in its free version does not offer the option of tracking our contacts, for example, does not allow us to send automated messages when we obtain a new subscription. In addition, there are many options that are not obtained in its free version that may be very necessary to meet the needs of some of its users.

5/5
Usefulness
4/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"Excellent for sending emails in large number of customers"


What do you like about MailChimp?

I like it for being a postmaster we use it a lot for sending propaganda and experimental offers to a lot of clients. the managers of individual emails have a certain limit of emails to send and a small amount of users to send mailchimp allows me to send 2000 clients its use is very effective

What do you dislike about MailChimp?

nothing against excellent software very good for the utility since we use it many for the sending of information and thus attract customers

What have you been using it for and what problems did MailChimp solve?

Mailchimp is a broad email manager with many attributes in my case I use it to send mass mailings to the clients of the marriott international hotel chain about the events that have taken place and in this way we promote the management of the department of banquets and We have seen a lot of influxes at events

5/5
Usefulness
5/5
Ease of use
1/5
Value for money
2/5
Customer service
User profile picture

"A great tool for marketing!!"


What do you like about MailChimp?

What I like most about MailChimp is the ability to automate everything that has to do with email marketing. I also like how easy it is to manage your platform, it is not necessary to have much knowledge to use it and one of the things that makes the difference is that I can use this tool through external applications thanks to its api.

What do you dislike about MailChimp?

Honestly, there are not many negative things to say about Mailchimp, however, I think that to improve in the market you have to translate it into Spanish, and there are some campaigns that are difficult to load by email.

What have you been using it for and what problems did MailChimp solve?

Mailchimp has helped me in many aspects, among them the possibility of sending mass emails to my clients' portfolio, thanks to which the company is constantly growing. In addition, communication for controlled volumes of recipients is free, supervised and then analyzed.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Management of emails to improve marketing work"


What do you like about MailChimp?

It is a very complete tool, with which I can interact with clients, through email, creating contact lists. It allows me to personalize everything, it has incredible options to configure and adapt everything according to my objectives, providing a complete experience, it contains everything and much more than what I need.

What do you dislike about MailChimp?

To carry out a correct management of the work it is necessary to synchronize between different programs, this has been a bit complicated, I need MailChimp for most of the systems I use and sometimes I do not have their synchronization.

What have you been using it for and what problems did MailChimp solve?

MailChimp is an essential part of our work, before we started using it we did not have a correct order on the management of contacts, this impaired our marketing management and customer service. Since we use this software basically everything is easier.

4/5
Usefulness
4/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Excellent platform for email of my company."


What do you like about MailChimp?

I love using this platform, I feel that it adds a lot of value to my websites. I like that it has very professional designs, the templates that this company offers are very modern and more complete than the rest of the email companies.

I also like that it can be integrated to other sales platforms easily, this makes working a lot easier since I have a lot of knowledge about this tool.

I also like that it offers up to 2000 subscribers free of charge, this is enough to start with a small project. Also, it has payment plans that adapt to the needs of my company, I can start with the free version and when I grow up my web page I can change to paid plans that have more features.

What do you dislike about MailChimp?

I do not like about this company that at the beginning it is very difficult to start using this platform, learn to configure the lists, the automatic messages, it is quite difficult, you need to have a little knowledge in the area, besides the menu has so many options that sometimes confuses me to choose one. However, practicing every day and learning from online tutorials can achieve a lot.

What have you been using it for and what problems did MailChimp solve?

Yes, definitely this platform has been very helpful for my company, it has allowed me to send 100% professional emails, plus it has allowed me to increase my list of subscribers since they have a good mechanism for inbound campaigns that make it much more .

5/5
Usefulness
3/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Best for Scheduling Email Solutions"


What do you like about MailChimp?

It's been so easy to create email campaign in mailchimp. Ready made email templates are excellent based on various industries need.

What do you dislike about MailChimp?

I just wish, mobile application of mailchimp will be much more better and can have all functions that are available in web based application.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"MailChimp: The best solution for email marketing."


What do you like about MailChimp?

I love that this platform is so professional, its templates are unique, simple and very professional, offering the user a good experience, this platform also has a free plan that is very good for companies that are just starting out in the world of email marketing , allowing you to send up to 12,000 emails to a list of 2000 subscribers, I also like that the reception rate is extremely high, I have had accounts that have reached me up to more than 85%. I love that it is so easy to integrate it into the most popular sales channels like WordPress. It also gives us very good statistics to know the users who are receiving the emails and many important and necessary data to make a correct email Marketing.

What do you dislike about MailChimp?

As all software is always going to have its weaknesses, what I do not like about MailChimp is its unique language of their company, they use many names related to their brands to name products or processes and this really affected me a bit when I started using the platform, since it came from another email marketing platform where the names were more generic. Maybe the people that MailChimp is their first email platform, they will not notice, but in my case if I am a little bit affected.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Mailchimp a very complete software, which allows me to develop advertising campaigns of my work"


What do you like about MailChimp?

this is a great platform that helped me a lot with my organization, there is no need to be an expert to be able to use the Mailchimp platform because it is very easy to design very professional campaigns without having to pay an expert to do it and have to spend more money, everything that is sent by email reaches the inbox without worrying that it will remain in the junk mail and will not be opened by the customer, not only is a platform that has helped us significantly to increase sales and learn to manage a marketing platform. Well because I've learned tips that send us mailchimp, in short is an excellent platform that helps you get to the next level in your organization!

What do you dislike about MailChimp?

since i've been using this great platform i haven't had any major problems, but there is always something to improve and i think the report section should have been more properly organized to allow the user to see the report summary at a glance. there should also be a direct link to load any document into the chimpanzee repository instead of loading it by pressing the attach option in any of the templates. despite this it's a great platform!

What have you been using it for and what problems did MailChimp solve?

It serves me greatly and I have been using it in my organization to get a constant flow of customers in the business and Mailchimp is the perfect tool to create and automate marketing campaigns helps to have a monthly flow of customers to keep the deal active. I am very satisfied with the tools offered by the application because we have managed to attract customers thanks to email marketing.

4/5
Usefulness
5/5
Ease of use
3/5
Value for money
2/5
Customer service
User profile picture

"Easy to use "


What do you like about MailChimp?

Very generous free plan. Most of the tools are available on the free plan as long as you have 2k subscribers or less.

Great template editor. It's super clean. super easy to use. Powerful. It's just what you want.

Good reporting. It's kinda complicated to use the reporting but it's good.

What do you dislike about MailChimp?

The reporting requires too many clicks. Also, merging lists is NOT easy and can result in loosing the click/open data. not cool at all. Honestly, mailchimp is so good at everything they do it's hard to imagine that something like this is so terrible.

What have you been using it for and what problems did MailChimp solve?

Mailchimp integrates with so many tools that it allows me to try out different tools w/o having to stop using mailichimp.

It's also my all-in-one inbound campaign solution. It's got a great opt-in/out system and great drip email system that's unique for each lead. This is called "automation" in mailchimp lingo.

4/5
Usefulness
5/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"Decent Newsletter Tool"

// Senior Manager - Supply Chain at PepsiCo

What do you like about MailChimp?

MailChimp is a relatively low cost solution for businesses looking to issue newsletter campaigns to an extensive list of subscribers on a semi-regular basis. One of the primary pluses of the platform is it's ability to help track conversion analytics. The platform allows for geo-tracking and integration with Google Analytics which are major pluses. There are also free tools offered which are more limited than the Pro tools, but could work out to be a viable option for smaller organizations.

What do you dislike about MailChimp?

While MailChimp provides some great basic functionality, it offers highly limited email automation functionality, which is a potential source of frustration and inconvenience. In addition, the premium plan pricing can ramp up fairly quickly the larger the list of subscribers and email numbers your business needs require.

What have you been using it for and what problems did MailChimp solve?

My organization has been using MailChimp to meet it's basic newsletter campaign needs. The platform provides many of the core basic functionality needed for smaller scale campaigns.

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"The best way to send emails."

// Sales Manager at ConocoPhillips

What do you like about MailChimp?

Mailchimp is a powerful software to analyze the marketing campaigns that are carried out, their ability to send and their ease for a content promotion with just drag and drop. This turns out to be very useful when sending massive emails without being filed as spam. The connection you make with customers is very good, we love having the opportunity to communicate with them in a more direct way.

What do you dislike about MailChimp?

Our opinion we believe that the mobile version should be a little more complete, on a par with its web version. Mailchimp is very complete so we have no doubt what we are working with the best.

What have you been using it for and what problems did MailChimp solve?

Since many technical knowledge we have made shipments, made analysis of our campaign, the efficient way to manage contacts in a much easier way than any other software, the emails are sent with an unparalleled speed being massive amounts. Mailchimp has given solution to the constant problem that we had with our emails since previously the emails we sent used to be in the spam tray. Good option if you need to send large amounts of emails to inform your contact list, and which allows you to customize templates according to your needs if you do not find one.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Great marketing tool"

// Infrastructure Engineer at X-Net Solutions

What do you like about MailChimp?

I like that I can easily access MailChimp from any of my iOS devices using the mobile app. You can easily integrate it with another CRM platform that you might be using or something like Google Analytics. It has become more than just a tool to send bulk emails. It is now trusted by more and more anti spam filters. Good knowledge base.

What do you dislike about MailChimp?

Can be expensive if you exceed the freemium plan limits and support is only for premium users.

What have you been using it for and what problems did MailChimp solve?

I have first started recommending MailChimp as an alternative for customers that needed to send bulk emails and were confronted with the limitations of their mail servers. As I have said it is now much more than that and I have suggested customers to integrate MailChimp with their CRM systems or their web sites.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Campaigns of all kinds in one place."

// Project Manager at CITGO

What do you like about MailChimp?

MailChimp is a platform that is really worth trying and implementing without risk. I really like that this application has a goal with the user, where different ways of designing and managing advertising campaigns are proposed in order to complement a website or advertising. On the other hand, I would like to emphasize that MailChimp is a place where the user can learn and take confidence in their provider, since it offers a large number of subscriptions free of charge and the ability to send more than 10,000 emails a month, something really favorable for a new user.

What do you dislike about MailChimp?

MailChimp does not have a quick reception of emails and has a lot of difficulty with platforms like: Protonmail, Yahoo Mail, on these platforms 100% emails are not received, some people with this email recipient could receive the email sent from the campaign , or wait a long time to be received. I would like MailChimp to improve this, since in other email processors, it works perfectly.

What have you been using it for and what problems did MailChimp solve?

I have used MailChimp in my company for approximately more than 5 years, and I am happy to say that it has been a platform where I have learned a lot to mobilize better with advertising campaigns and to be able to take full advantage of a campaign. On the other hand, it provides me with excellent publicity and facility to design campaigns of all kinds.

5/5
Usefulness
4/5
Ease of use
3/5
Value for money
5/5
Customer service
User profile picture

"One of the greatest email marketing softwares you could ever need"

// Web Developer at IndiaNIC Infotech Limited

What do you like about MailChimp?

In my opinion is the best marketing software you could ever use. With a slick design and a great dashboard full of features and tools.
Can set a marketing campaign in a couple of minutes from the great available templates.
Mailchimp can be used for surveys also with great results.
If you are a small business, you will be delighted to know that it is free for small businesses.

What do you dislike about MailChimp?

The dashboard and the stats are great, but it could be improved in my opinion if it could be connected with other apps.

What have you been using it for and what problems did MailChimp solve?

We did solve our email marketing distribution and design problems with this software, it is the best of its field.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Email marketing software"

// Freelance Graphic Designer at Self-employed

What do you like about MailChimp?

I use it for my niche design agency website. It is great software that outperforms all other softwares in creating and importing designs.
The dashboard is also full of stats and you can see who is most likely to comeback and interact with your products.
As being a small design agency, as a small business we use it for free, and are very pleased with this aspect. We will continue to use it when we grow as we compared a couple of this services.

What do you dislike about MailChimp?

It has many integrations with different CMS but sometimes it is better to use your own dashboard as you can get more out of it.

What have you been using it for and what problems did MailChimp solve?

Email marketing free

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Mailchimp got us through our first year"

// Web Developer at Teleperformance

What do you like about MailChimp?

I do think that Mailchimp was the main engine of our startup succes in our first year. If we would not have this great communication tools at those free or very small prices, our business was going to be one of those long gone.
What is not to love at Mailchimp, great dashboard, easy customization and great prices, even free for very small businesses.

What do you dislike about MailChimp?

Nothing, everything is good the way it is, and being the top dog in the industry can prove this

What have you been using it for and what problems did MailChimp solve?

We reached our customers with ease, delivered custom email and marketing campaigns,

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Good for bigger blasts"

// Executive Director at Lido Labs

What do you like about MailChimp?

No contract, very easy to use, can send out large volumes to your subscriber base almost immediately

What do you dislike about MailChimp?

Very strict in terms of creatives, links and verticals. Doesn't really allow any marketing emails.

4/5
Usefulness
4/5
Ease of use
4/5
Value for money
3/5
Customer service
User profile picture

"Great software for outreach and email promos"

// Sales Manager at LenjeriiBoutique.ro

What do you like about MailChimp?

Easy to integrate, setup and send tons of promotional marketing emails to our customers. It's fast, and always you can trust on it. We can see very easily from the dashboard if our campaign was a success or a bust, just by reading opened and clicked mails and links. Great software

What do you dislike about MailChimp?

I would like to see other outreach channels for reaching customers, they also have a cellphone or a social media page

What have you been using it for and what problems did MailChimp solve?

It helped us to reach our customers in a better visual way, including photos and sales coupons.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Easy Newsletter Mailing "


What do you like about MailChimp?

I have been using MailChimp for many years working for different companies. First of all, the system is very user friendly so that you can set in in minutes and enjoy the experience working with it. Secondly, it is very affordable for a company of any size as they have various subscription options. Thirdly, I even got their T-shirt with the Monkey when we first started using it many years ago. :)

What do you dislike about MailChimp?

There is really nothing bad I could tell about my experience with MailChimp. Otherwise, would not have used it for so many years.

What have you been using it for and what problems did MailChimp solve?

The system is really good for Newsletter Campaigns and site users updates. Also, we have always been using sign up API to grow our subscriber's base.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"My favorite email service"

// Content Marketer at IncentFit

What do you like about MailChimp?

It was so easy to use MailChimp, and I was disappointed when my umbrella company switched providers. The interface was ridiculously simple to figure out, and I made colorful, engaging templates for our monthly newsletter. You can use MailChimp for free up to a certain amount of subscribers, so I was able to prove the usefulness of the platform to my bosses before we needed to upgrade to a paid plan. If you're brand new to email marketing, they have a "learning" section with help content and videos.

What do you dislike about MailChimp?

I had no complaints about the actual service, but the pricing made it difficult for us to scale our mailing list. That was the deciding factor for switching to a different service (which I liked less, as a user).

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"MailChimp is great!"

// Graphic Designer at Anthony Garcia

What do you like about MailChimp?

Building a mailing list is one of the most important things you need to do in your marketing efforts. MailChimp makes building and managing your mailing list easy, and your emails beautiful. The templates and tools they have for building your email campaigns couldn't be easier, and they look really nice. Clean and simple, and never spammy looking.

What do you dislike about MailChimp?

I haven't come across anything I didn't like so far. I mean, there were a couple of things that were slightly confusing along the way, but I was able to look up what was going on and figure it out without any problem. There was a thing with the footer that looked like a mess when I was testing a campaign, but it was fine once the real email was sent out. I just didn't understand what I was seeing at first.

What have you been using it for and what problems did MailChimp solve?

I use MailChimp for building and maintaining my email list for my business as well as for some of my clients. Setting it up is quick and easy, and it is well supported and integrates with just about everything. I haven't come across any other tool that I needed to have work with MailChimp where it didn't integrate perfectly.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Used weekly for our news letter"

// Managing Director at The Recruitment Geeks

What do you like about MailChimp?

Use this weekly for our newsletter and also marketing compaigns. Works really well and has really good back end stats for us to monitor good product and worth a go. We like how we can make the emails look as well. fully tailored to what you need. Keep up the good work.

What do you dislike about MailChimp?

Pricing possibly a little bit of an issue, it does get a little expensive dependant on number of people you want to send to. But i imagine this will evolve over time so not big issue as such! Good company and easy to use!

What have you been using it for and what problems did MailChimp solve?

No issues

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Fine product with room for growth"

// Tutor at Macomb Community College

What do you like about MailChimp?

I think that Mailchimp is a great email marketing service. I use this product regularly and enjoy creating campaigns with it. I would recommend implementing more uses though. I have been using this platform for less than 60 hours and I know how to use just about everything and want more! Haha.

What do you dislike about MailChimp?

I wish it provided more options. I think that having a little more options like more tracking options would be cool. Also, if you could implement fading colors into buttons or pictures that would be fun.

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"The Best There Is"

// Comms Consultant at MediaMixUp

What do you like about MailChimp?

Mailchimp is excellent, easy to use, delivers big numbers. It has countless integrations. Almost everyone it seems uses it. So you kind of can't go wrong. Nobody ever got fired for using IBM, they used to say, and it's a bit like that with Mailchimp. Also of course, the branding and the copywriting is a triumph, the UX too, so it's actually fun to use.

What do you dislike about MailChimp?

OK, a few things:

Mailchimp is expensive, the most expensive of them all in terms of mass-email services. Of course, you get what you pay for so it must be forgiven.

Also, there's something - mostly - recognisable about a Mailchimp email, so everyone kind of knows you're using it and you're not some sort of genius developer who's made their own system from the ground up. No problem though.

I have had a few problems with Mailchimp blocking emails, once because of gambling content (it was so innocuous you wouldn't believe it) and once because of alcohol content (again, nothing). Anyway, it was resolved and I guess they have to be careful in order to keep up high standards. Also, they are very strict about unsubscribes in any serious number...

What have you been using it for and what problems did MailChimp solve?

Solopreneur enterprises and client enterprises, a great way to reach large audiences.

I've also been using TinyLetter, their free, simple email-tool. It's great. I recommend it. But I've heard Mailchimp may sometime soon absorb it into Mailchimp.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"An efficient way to email. "

// Sales And Marketing Specialist at GroupThinq

What do you like about MailChimp?

I’ve been using MailChimp for a year, along with other email marketing software’s, and MailChimp is one of the best email marketing softwares in the market. MailChimp is a very popular email marketing platform that makes it easy to send out mail campaigns. We use a great plugin for our gravity forms pushing anyone that submits a form on our website to a specific MailChimp list, group, or segment. This makes it easier than trying to regularly upload a list each time it changes. It's popular for good reasons as setting up templated emails is really simple, guided by a step-by-step process with additional coding and advanced setup features. It also allows for RSS feeds to be sent to a blog signup list. Creating automatic drip campaigns is another feature we utilize heavily and works great at increasing follow-up. The split A/B testing is a great way to test the messages of your marketing campaign. Being able to see the reports on clicks and users makes it one of the best features of MailChimp. We use it as a way to know our warm leads we should be reaching out to.

What do you dislike about MailChimp?

Although being easy to use, the few spots you get snagged up on are better resolved through a Google search than a chat to the support people. They stink. The other big con to MailChimp is the way it handles lists, groups, segments, and signup forms. Because MailChimp bills you for every last contact you have with your lists, creating duplicate lists can be an expensive mistake. The only way to separate contacts without getting double billed is to use segments and groups. This creates a challenge when using the signup forms, as the person will have to choose their preferred group to join. It would be better if MailChimp either made the signup forms group based or allowed for separate lists without duplicate charges. The other big downside to MailChimp is the difficulty with managing a user's email preferences. For example, if a user only wants to receive monthly emails instead of weekly emails, creating that option can be a bit tricky without some careful planning. It would be simpler if MailChimp created a frequency option as a customer profile option. This would fail-safe against sending out too many emails to someone that wanted fewer emails.

What have you been using it for and what problems did MailChimp solve?

Mailchimp solves the problem of sending out mass emails or controlling your email output. When our website is down we can simply list all our users on mailchimp and send a mass email out.

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Super easy to use!"

// Head of Marketing & Customer Success at LiveAgent

What do you like about MailChimp?

Mailchimp is probably the easiest to use email automation software. Still, it provides us with advanced integration possibilities with their API. I like that whenever I need to send out a quick newsletter or email campaign, I can simply use the drag & drop email builder or if you prefer html formatted emails, you can use that easily as well. I like that their automation is built that even a newcomer can easily set it up or do modifications. The predefined designs are well designed.

What do you dislike about MailChimp?

It's a bit more expensive but happy to pay the extra for the better UX. Other than that, I can't really describe any other downsides. One feature that is missing for my is some kind of a global unsubscribe list which would hold a list of emails that can never be emailed.

What have you been using it for and what problems did MailChimp solve?

We use mailchimp for automating our onboarding emails for trial signups. We also use it to send out a newsletter bi-monthly and for occassional email campaigns.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Poor Customer Support"

// Editor at AlphaDigits

What do you like about MailChimp?

"Forever Free" plan is completely free and is better than a lot of other services...

What do you dislike about MailChimp?

Their customer support. You can never get a response from them if you use a free service.

What have you been using it for and what problems did MailChimp solve?

I have been using to sell my service through their email marketing. When you send mails through Mailchimp, your mails won't land in Spam. That is something very impressive...

4/5
Usefulness
5/5
Ease of use
3/5
Value for money
2/5
Customer service
User profile picture

"Useful tool with tonnes of ready-to-use email templates"

// Content writer and Social media marketer at PromptCloud

What do you like about MailChimp?

The huge collection of ready-to-use email templates. They are beautiful and easy to edit and create too.

What do you dislike about MailChimp?

The flow is not very smooth and many a times, you will have trouble finding important buttons and options on their interface.

What have you been using it for and what problems did MailChimp solve?

Sending email newsletters to clients and employees. They took away the time and effort that could've gone into designing them.

5/5
Usefulness
3/5
Ease of use
3/5
Value for money
4/5
Customer service
User profile picture

"PERFECT EMAIL MARKETING AND AUTOMATION SOFTWARE"

// Inside Sales Executive at Qliktag Software Inc.

What do you like about MailChimp?

I like the most of the features include Mobile Inbox preview,browser-wise preview ..ready-made templates..email ab/testing and export report features

What do you dislike about MailChimp?

Personally, I don't mine any dislike but still lack of spam rule, the free account isn’t really free after all …

What have you been using it for and what problems did MailChimp solve?

We used it for sending promotional and enforcement email to new customer and existing customer ..we got too many leads.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Mail Chimp makes mail easy"


What do you like about MailChimp?

I love the themes, and the ease of use. More than that I love the A/B testing. Using different headlines to get higher open rates. Segmenting is also brilliant.

What do you dislike about MailChimp?

I've been using MC for about 5 years now. At first, I found it a little difficult to use, and understand. Over time I used it more and more, and now there is nothing that I can really complain about.

What have you been using it for and what problems did MailChimp solve?

We use MC for everything to basic marketing, feature releases, and setting up automation for e-courses.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"very usefull tool for email marketing"

// Administrator at Self-Employed

What do you like about MailChimp?

It is a perfect tool for email marketing, especially if you have 2000 or less clients since it's free. Lots of cool templates and a lot of features.

What do you dislike about MailChimp?

I would really like to have up to 5000 free clients, but hey 2000 is more than enough

4/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

""

// Sales Champ at Crozdesk

We've been using it in the company for a while and there's nothing to complain about! Simple, easy to use, some powerful features to speed up the newsletter process and it does great analytics of opens, click-throughs, industry averages, etc.

User profile picture

""


For a freemium service, you'd expect there to be noticeable feature gaps in a piece of software like MailChimp. Anything I've ever needed to do or measure is presented clearly in the free version, and the drag and drop nature of their templates is easy enough for anyone to use (with the option to write your own html code if you are comfortable doing so). Every email is fully responsive and mobile ready.

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