Prodsight turns your support conversations into actionable insights. It plugs directly into Intercom, Zendesk and Freshdesk and automatically analyses themes and sentiment.
Prodsight offers text and sentiment analysis for customer conversations. Turn your Intercom, Zendesk or Freshdesk customer support conversations into insights.
Features & Benefits
Discover what matters to your customers
Put support conversation analysis on auto-pilot
Make customer-centric business decisions
Awarded the Quality Choice Award
Awarded the Happiest Users Award
Prodsight currently scores 82/100 in the Feedback Management category. This is based on user satisfaction (96/100), press buzz (30/100), recent user trends (falling), and other relevant information on Prodsight gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Sentiment Analysis
Automated Topic Analysis
Intercom integration
Conversation Search
Customer Segmentation
Topic Suggestions
Auto-Tagging
Support Ticket Tagging
Review Analysis
Multi-Language Support
Product recommendations, vendor rankings, market overview and tips on how to select Feedback Management software for business. Published in February 2025.
Software products in this category help measure client satisfaction, recognize what’s stopping a customer from buying, and identify scopes for improvement. The software does this by running online surveys, asking the right question to customers at the right...
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