Compare Prodsight vs Uservoice

Prodsight 12 Feedback Management	Uservoice 172 Feedback Management
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Crozscore 82% what is this? User Happiness: 96% Press Buzz: 30% User Trend: interest falling	Crozscore 89% what is this? User Happiness: 86% Press Buzz: 62% User Trend: no significant changes
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About Prodsight Prodsight offers text and sentiment analysis for customer conversations. Turn your Intercom, Zendesk or Freshdesk customer support conversations into insights. Features & Benefits Discover what matters to your customers Identify frequently mentioned topics Find correlation between topics Understand topic and conversation sentiment Put support conversation analysis on auto-pilot Save time with automated analysis No manual tagging required Get instant access to interactive reports Make customer-centric business decisions Identify issues and improve customer experience Improve self-help resources and reduce support cost Inform and prioritize product roadmaps	About Uservoice All-in-one product management platform makes it easy to collect feedback, prioritize features and nail product releases. The scaleable Uservoice engagement platform puts customers at the heart of every interaction - ensuring every stakeholder for your business is engaged and, ultimately, happy.
Features Analytics API Calendar Management Contact Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Call Tracking Softphone Review Monitoring Net Promoter Score	Features Analytics API Calendar Management Contact Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Call Tracking Softphone Review Monitoring Net Promoter Score
Summary Sentiment Analysis Automated Topic Analysis Intercom integration Conversation Search Customer Segmentation Topic Suggestions Auto-Tagging Support Ticket Tagging Review Analysis Multi-Language Support	Summary Award-winning UI: Give your customers the best possible customer support experience with a simple, personalized interface Complete Platform Support: Web? iOS? Android? Wherever your customers are, UserVoice provides a native experience Personal Relationships, not ID Numbers: Using simple straightforward emails without long ID numbers, customers communicate directly with real people, not a complex ticketing system

FAQs What platforms does this service support? Intercom Zendesk Freshdesk Trustpilot Apple App Store Google Play Store Zapier What are some applications this service is commonly used in tandem with? Intercom Zendesk Freshdesk Trustpilot Apple App Store Google Play Store Zapier Does this service offer an API? Yes. Does this service integrate with any other apps? Intercom Zendesk Freshdesk Trustpilot App Store Play Store Zapier Capterra G2 Crowd & many more Who are the main user groups of this service? Customer Support Managers Customer Success Managers Product Managers User Researchers Marketing Managers Does this service offer multi-user capability (e.g. teams)? Yes. Does this service offer guides, tutorials and or customer support? Yes, we offer live chat and email support. What is this service generally used for? Analysing customer support conversations Improving the knowledge-base Reducing support volume/cost Identifying customer experience issues Identifying usability issues Identifying requested features/functionality Identifying churn reasons	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 240	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 16.8k
Other Who uses Prodsight Startups SMEs Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Regional Restrictions: No restrictions.