Compare Prodsight vs Receptive

Prodsight 12 Feedback Management	Receptive 13 Feedback Management
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Crozscore 82% what is this? User Happiness: 96% Press Buzz: 32% User Trend: interest falling	Crozscore 88% what is this? User Happiness: 86% Press Buzz: 52% User Trend:
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About Prodsight Prodsight offers text and sentiment analysis for customer conversations. Turn your Intercom, Zendesk or Freshdesk customer support conversations into insights. Features & Benefits Discover what matters to your customers Identify frequently mentioned topics Find correlation between topics Understand topic and conversation sentiment Put support conversation analysis on auto-pilot Save time with automated analysis No manual tagging required Get instant access to interactive reports Make customer-centric business decisions Identify issues and improve customer experience Improve self-help resources and reduce support cost Inform and prioritize product roadmaps	About Receptive We have now been acquired by Pendo. Receptive enables B2B SaaS companies to grow faster with Product Demand Intelligence (PDI). Your users are able to submit feedback and ideas from inside your application. They can browse other feedback, and they can prioritize the ideas that are most important to them. At a glance, your Product managers can see what your customers, prospects, or internal teams want the most. they can filter by account value, location, industry and many other metrics that are crucial for B2B companies. Receptive sends notifications out to the users who are interested whenever an idea changes status, ensuring everyone is automatically kept up to date. You can build multiple roadmaps using the ideas that have been submitted through Receptive, using our intuitive drag and drop interface. Receptive is an all-in-one product feedback solution designed exclusively for B2B SaaS companies, helping them make the right product decisions, and ultimately grow and scale.
Features Analytics API Calendar Management Contact Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Call Tracking Softphone Review Monitoring Net Promoter Score	Features Analytics API Calendar Management Contact Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Call Tracking Softphone Review Monitoring Net Promoter Score
Summary Sentiment Analysis Automated Topic Analysis Intercom integration Conversation Search Customer Segmentation Topic Suggestions Auto-Tagging Support Ticket Tagging Review Analysis Multi-Language Support	Summary Receive feedback from customers, prospects, and internal teams. Find out what your users want the most. Filter reports by MRR, location, industry, and other key metrics. Create multiple roadmaps to plan for the future. Automatically keep your users up to date with product developments. Integrate with all your favorite tools such as JIRA, Salesforce, and Zapier.
	Pricing Bronze $39.00 1 user(s) / month Included in plan: Manage requests and feedback Communicate updates Publish a release log Powerful reporting In-app widget and customer portal Roadmap publishing Your own branding JIRA, Zapier, Zendesk and Intercom integrations Email from your domain Multi-language Email support Silver $59.00 1 user(s) / month Included in plan: Manage requests and feedback Communicate updates Publish a release log Powerful reporting In-app widget and customer portal Roadmap publishing Your own branding JIRA, Zapier, Zendesk and Intercom integrations Email from your domain Multi-language Custom SSL hostname Single sign-on via SAML Dedicated customer success manager Team permissions Salesforce add-on Phone and email support Enterprise 1 user(s) / month Included in plan: Manage requests and feedback Communicate updates Publish a release log Powerful reporting In-app widget and customer portal Roadmap publishing Your own branding JIRA, Zapier, Zendesk and Intercom integrations Email from your domain Multi-language Custom SSL hostname Single sign-on via SAML Dedicated customer success manager Team permissions Salesforce add-on Phone and email support High-touch customer success Pro services options Datacenter choice Contract review option Annual contract and invoicing
FAQs What platforms does this service support? Intercom Zendesk Freshdesk Trustpilot Apple App Store Google Play Store Zapier What are some applications this service is commonly used in tandem with? Intercom Zendesk Freshdesk Trustpilot Apple App Store Google Play Store Zapier Does this service offer an API? Yes. Does this service integrate with any other apps? Intercom Zendesk Freshdesk Trustpilot App Store Play Store Zapier Capterra G2 Crowd & many more Who are the main user groups of this service? Customer Support Managers Customer Success Managers Product Managers User Researchers Marketing Managers Does this service offer multi-user capability (e.g. teams)? Yes. Does this service offer guides, tutorials and or customer support? Yes, we offer live chat and email support. What is this service generally used for? Analysing customer support conversations Improving the knowledge-base Reducing support volume/cost Identifying customer experience issues Identifying usability issues Identifying requested features/functionality Identifying churn reasons	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 243	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 769
Other Who uses Prodsight Startups SMEs Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses Receptive SMEs Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.