EngageBay

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What is EngageBay?

"EngageBay is Integrated marketing, sales, and service software for growing companies."

EngageBay is a simple, affordable, integrated, all-in-one marketing, sales & service automation platform with a free CRM, built to grow small businesses and startups.

EngageBay's Email Marketing platform helps you grow your business with intelligent, powerful email marketing. The Marketing Automation suite helps you save time, nurture your audience and automate routine, manual tasks.

With the free CRM and Sales Automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life.

And finally, with the free Live Chat & Helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize and solve customer support tickets in minutes.


EngageBay scored 91/100 in the CRM category. This is based on user satisfaction (93/100), press buzz (40/100), recent user trends (falling), and other relevant information on EngageBay gathered from around the web.

The score for this software has improved over the past month. What is this?


EngageBay Awards

EngageBay Email Marketing Software Award 2020 EngageBay Quality Choice Badge 2020 EngageBay Trusted Vendor Badge 2020 EngageBay Happiest Users Badge 2020

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  • EngageBay
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CRM Market Radar

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EngageBay Product Overview


Languages: English

EngageBay Features

  • 2-Factor Authentication
  • A/B Testing
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Time Management
  • Sales Motivator
  • Click-to-Dial
  • Sales Automation

EngageBay FAQs

What is EngageBay generally used for?

EngageBay offers a full 360 degree feature set including email marketing campaigns, customizable web forms, a powerful landing page builder, marketing automation, email sequences, social media monitoring, a powerful content management system and more.

Does EngageBay offer guides, tutorials and or customer support?

Yes

What platforms does EngageBay support?

Windows and iOS.

Does EngageBay integrate with any other apps?

Integrates with many apps

Does EngageBay offer multi-user capability (e.g. teams)?

Yes.

Does EngageBay offer an API?

Yes

Who are the main user groups of EngageBay?

B2B, SMB.

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EngageBay User Reviews

Average User Rating:
4.63/5 based on 64 user ratings.
Your Rating:

Sentiment Scale
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User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated EngageBay over time. It shows how existing users see EngageBay with regards to its usefulness, ease of use, value for money and customer service.

Overall
9.1/10
Arrow Left Recent Older Arrow Left
Usefulness
9.0/10
Ease of use
9.5/10
Value for money
9.5/10
Customer service
8.5/10
User profile picture

"Full featured marketing tool"

// Digital Marketing Manager at Wolf-Guard

What do you like about EngageBay?

A good competent marketing tool with very some exciting marketing automation features. Easy pipeline management, quick and easy to send a simple email to a whole list or segment. Massive range of email marketing features. Fairly cheap to start with.

What do you dislike about EngageBay?

The User Interface could be a bit more user friendly, perhaps more "Jira-like". It is adequate though and this is very subjective.

What have you been using it for and what problems did EngageBay solve?

We have found that our time spent jumping between apps has hugely decreased. Having a one-stop solution has allowed us to focus more on the business and less on the business management.

5/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Great job"


What do you like about EngageBay?

Great software, easy to get started with. Engagebay has been a great option for our company for single campaigns and on-going email marketing. The pricing is very low, and it is very user friendly.

What do you dislike about EngageBay?

Not much really. Maybe the lead uploading process could be a little easier.

What have you been using it for and what problems did EngageBay solve?

For growing my bussines and get in touch with new customers.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Easy to use and well thought out."

// Digital Marketing Manager at Clorder

What do you like about EngageBay?

The integration between Engagebay marketing and sales has really helped our inside sales team. The implementation was easy and the ongoing support has been good. Overall for the price and ease of use we are very happy.

What do you dislike about EngageBay?

Some of the functionality could be a bit more flexible, I would like them to work on adding more responsive email templates and landing page templates as part of the core product.

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"Ultimate value for small businesses"

// Director of Marketing at GEO-I

What do you like about EngageBay?

Their easy to use interface makes it convenient to automate all our marketing from a single dashboard. As of now, we are not paying anything to use it and I have already gotten the value from using this software, in terms of CX as well as newer customers.

What do you dislike about EngageBay?

It can add some additional features such as Lead Scoring, Analytics, etc. I think these are already in their pipeline, as their customer support lady told me.

What have you been using it for and what problems did EngageBay solve?

I use it to send bulk emails, capture leads with their nice web forms and to schedule my tweets.

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
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