Insent is a human first B2B Conversational Marketing platform that enables marketers to deliver red carpet experience to high-value/ABM prospects.
Insent is a human first B2B Conversational Marketing platform that enables marketers to deliver red carpet experience to high-value/ABM prospects. Insent identifies the prospects before they sign up on the contact form and depending upon their engagement, alerts the sales team for proactive outreach. Insent bot assists the sales teams in lead acceleration thereby increasing the lead capture by 2 to 3.5X.
Awarded the Quality Choice Award
Awarded the Happiest Users Award
Insent currently scores 77/100 in the Marketing Automation category. This is based on user satisfaction (100/100), press buzz (35/100), recent user trends (falling), and other relevant information on Insent gathered from around the web.
| The score for this software has declined over the past month. What is this? |
Regional Restrictions: USA
Identification of anonymous website visitors
Real-time qualification of website visitors
Lead scoring and proactive alerts to sales teams
Fully functional, extensive chatbot functionality to assists sales teams
Integrations into existing MarTech stack including Marketo, Hubspot, Salesforce, Pardot and Slack
Account based view, dashboard and analytics
Product recommendations, vendor rankings, market overview and tips on how to select Marketing Automation software for business. Published in April 2024.
Software solutions in this group help users build and scale automated marketing campaigns to engage with customers in a personalized and tailored manner across various different channels. Some common software features include ad targeting, automatically gen...
FREE DOWNLOAD Marketing-Automation-Software-Buyer-Guide-2018.pdfIt is a SaaS web app with mobile support
Yes - full documentation, email and slack based customer support
Yes - the system is designed to be collaborative
Targeting the higher value accounts, generating qualified conversations with them and eventually converting them
Marketo, Hubspot, Salesforce, Slack, Pardot
No
Yes - Marketo, Hubspot, Salesforce, Slack, Pardot
Marketing, demand generation teams in B2B companies
The sentiment map shows a snapshot of how Crozdesk users have rated Insent over time. It shows how existing users see Insent with regards to its usefulness, ease of use, value for money and customer service.
Recent
Older 
Insent along with my Hubspot has really helped me personalize experience for my ABM strategy. Insent has a seamless integration with hubspot which has really helped us to identify and keep tabs on our prospects.
No mobile app for the current version. Noticed few bugs which I have reported a few times.
Insent is great for chat purposes and in companies where there is a need for fast response. It's great for engaging with visitors and converting them. The integrations really help to make the experience better for our prospects.
Very easy to use.
Responsive support team.
The domain expertise that they have is good.
Nothing major or deal breaking.
There could be more integrations.
The lead routing to different SDRs is limited.
We use it to talk to customers on our website and to book demos.
Insent is really helpful for us. Our Inbound campaign has been very efficient after using Insent.
We know which prospect came from which campaign CTA which is good context for our SDR’s to ask the right questions to our prospects and engage better.
Difficult to find previous visitors who SDR has already connected to over slack.
Insent has been used specifically to take care of certain high value prospects and qualify out of many visitors coming to our site daily. Insent is helping us keep visitors engaged, give them a really good buyers experience and shorten our sales cycle.
We really like the way the chatbot works and how personalised it can be. The customer success team is super responsive and helps you setup everything.
At the moment they have only 3 integrations but I think they are working towards bringing more
Better serve our offerings to prospects & identify visitors better.
1.Product interface is excellent
2.Better lead generations
3.Straightforward to understand and edit
No dislikes, its getting better as the team keeps working on adding new features which is really commendable
The product blew us away right from the beginning. Insent takes into account our CRM/marketing automation platforms, uses reverse IP resolution, and visitors' website behavior to help identify and qualify leads. The end results is our SDRs get alerted of the best leads.
Not all the integrations we need, but they have a product roadmap that includes all of them in the near future. Not mission critical.
Connecting our SDRs with the best leads that are engaging with out website and marketing resources.
Thanks a lot for the review, Chris. We know there are some integrations our customers want. You'd see us rolling them out very quickly in the upcoming weeks :)
