Pure Chat

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What is Pure Chat?

"Pure Chat is an easy-to-use live chat solution that can be added to your site in under 3 minutes."

Pure Chat is the best live chat tool for small business websites & sales professionals.

It's easy to set up with a customizable widget that allows you to change your widget to any color, add any image, customize your text and animate.

Operators receive a number of features such as chat transcripts, operator statistics, and scheduling.


Pure Chat scored 89/100 in the Feedback Management category. This is based on user satisfaction (87/100), press buzz (47/100), and other relevant information on Pure Chat gathered from around the web.

The score for this software has declined over the past month. What is this?


Pure Chat Awards

Pure Chat Customer Chat Software Award 2020 Pure Chat Quality Choice Badge 2020 Pure Chat Trusted Vendor Badge 2020
  • Pure Chat

Feedback Management Market Radar

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Pure Chat Product Overview

  • Live chat for your website

  • Easy to set up fully customizable widget.

  • Chat transcripts to pick up conversations where you left off.

  • Monitor how operators are doing with rating statistics.

  • Take chats on the go with Pure Chat mobile apps.


Languages: English

Feedback Management Software Buyer Guide 2020

Product recommendations, vendor rankings, market overview and tips on how to select Feedback Management software for business. Published in May 2020.

Software products in this category help measure client satisfaction, recognize what’s stopping a customer from buying, and identify scopes for improvement. The software does this by running online surveys, asking the right question to customers at the right...

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Pure Chat User Reviews

Average User Rating:
4.37/5 based on 196 user ratings.
Your Rating:
User profile picture

"Great chat widget"

// IT Manager at Deluxe

What do you like about Pure Chat?

We did search for a while what chat widget to future on our magento website, but sticked with this one for a couple of reasons. Multiple agents and communications between them and easy setup

What do you dislike about Pure Chat?

I did not find any complex triggers to show the visitor a chat if he is lost on our website, or stuck in a landing or checkout phase.

What have you been using it for and what problems did Pure Chat solve?

customer acquisition increased

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
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