"WalkMe is a cloud-based interactive guidance and engagement platform that helps leading enterprises transform how they do business and succeed in the digital age."
WalkMe significantly clarifies the online user experience, operating as a Digital Adoption Platform (DAP) for class guidance, engagement, insights, and automation. With its help, sales and user experience managers are able to create better customer experience on their websites.
The platform provides on-screen sequences creation tools and automated tip balloons called “Walk-thrus” that are used for establishing interaction with customers. They can be used to guide new visitors, lead them through support queries, or promote new functions.It is also possible to insert content into walkthroughs including videos, articles and more.
WalkMe is powered by Artificial Intelligence learning capacity, which algorithms streamline digital adoption so it is possible to perform exact audience segmentation. The right visitors receive the right information at the right time. Other benefits of this solution include data integrity improvement, better employee productivity, increased software proficiency, and simpler CRM onboarding.
Cross Browser Support
Screen Size Optimization
Product recommendations, vendor rankings, market overview and tips on how to select Customer Experience software for business. Published in February 2019.
Customer experience, or customer experience management (CXM), is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for i...FREE DOWNLOAD Customer-Experience-Software-Buyer-Guide-2018.pdf
Users of WalkMe are Enterprises, SMBs, Startups, Non-Profit Organizations, Government.
Deployment options of WalkMe are: SaaS and Self-Hosted.
This service is generally used as a Digital Adoption Platform (DAP).
Support: FAQs, Community, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Integrations: Google, Bing, Desk, Zendesk, Toonimo, Salesforce, Oracle CS Cloud, Service Now, Microsoft Dynamics.
It is commonly used in tandem with: Salesforce, Oracle CS Cloud, Service Now, and Microsoft Dynamics.
Yes, it offers APIs.