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What is ZOHO CRMPlus?

Zoho CRM Plus is a unified customer experience platform that connects sales, marketing, and customer service teams in one interface to deliver superior customer experiences.

Zoho CRM Plus is a unified customer experience platform that brings together customer service, visitor tracking, intelligent chatbots, email marketing, social media, surveys, project management, cross-functional analytics, and an exclusive email client for salespeople—all built around CRM. It effectively eliminates data silos and improves team collaboration to deliver enhanced customer experiences.

ZOHO CRMPlus Awards

ZOHO CRMPlus currently scores 86/100 in the Customer Experience category. This is based on user satisfaction (80/100), press buzz (69/100), and other relevant information on ZOHO CRMPlus gathered from around the web.

The score for this software has declined over the past month. What is this?

Get Customer Experience Software Advice

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Customer Experience Market Radar

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ZOHO CRMPlus Product Overview

Languages Supported: English

Customer Experience Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Customer Experience software for business. Published in February 2024.

Customer experience, or customer experience management (CXM), is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for i...


ZOHO CRMPlus Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score
ZOHO CRMPlus Pricing

ZOHO CRMPlus Pricing Plans


1 user(s) / month
  • Omnicahnnel Engagement
  • inter-team communication
  • https://www.zoho.com/crm/crmplus/complete-feature-list.html

Plans starting from: $57.00/month Credit card required: No
ZOHO CRMPlus Competitors ZOHO CRMPlus Alternatives

ZOHO CRMPlus Alternatives & Competitors

Qualtrics Customer Experience
Qualtrics Customer Experience
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  367 85/100
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  195 90/100
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ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
  222 87/100
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ZOHO CRMPlus User Reviews

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