Zoho CRM Plus is a unified customer experience platform that connects sales, marketing, and customer service teams in one interface to deliver superior customer experiences.
Zoho CRM Plus is a unified customer experience platform that brings together customer service, visitor tracking, intelligent chatbots, email marketing, social media, surveys, project management, cross-functional analytics, and an exclusive email client for salespeople—all built around CRM. It effectively eliminates data silos and improves team collaboration to deliver enhanced customer experiences.
Product recommendations, vendor rankings, market overview and tips on how to select Customer Experience software for business. Published in February 2024.
Customer experience, or customer experience management (CXM), is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for i...FREE DOWNLOAD Customer-Experience-Software-Buyer-Guide-2018.pdf